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Remote Community Jobs in Kentucky (NOW HIRING)

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... community mental health, hospital, IOP, or other structured clinical settings * (Highly desired ...

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... community mental health, hospital, IOP, or other structured clinical settings * (Highly desired ...

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... community mental health, hospital, IOP, or other structured clinical settings * (Highly desired ...

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Remote Community information

See Kentucky salary details

$12

$26

$46

How much do remote community jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote community in Kentucky is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $31.54 per hour, depending on experience, location, and employer.

What is a remote community manager?

A Remote Community Manager is a professional responsible for building, managing, and engaging online communities for a brand, organization, or product while working remotely. Their duties often include moderating discussions, creating content, responding to community members, and gathering feedback to improve community experience. They use various online platforms such as forums, social media, and chat groups to foster positive interactions and ensure community guidelines are followed. Remote Community Managers play a vital role in representing the brand and maintaining a welcoming, active environment for community members.

How do remote community managers foster engagement and collaboration among members in a virtual environment?

Remote community managers use a variety of digital tools and platforms to create an inclusive and interactive space for members. They schedule regular virtual events, facilitate discussions, and encourage user-generated content to keep community members actively involved. Building rapport online requires creativity and consistent communication, as well as monitoring conversations to address questions or concerns promptly. Collaboration often involves coordinating with marketing, support, and product teams to share updates and gather feedback, ensuring the community remains vibrant and valuable for all participants.

What are the key skills and qualifications needed to thrive as a remote community manager, and why are they important?

To thrive as a Remote Community Manager, you need experience in online community engagement, content moderation, and strong written communication skills, often supported by a background in marketing, communications, or a related field. Familiarity with community management platforms (like Discord, Slack, or Facebook Groups), analytics tools, and sometimes certifications in social media or community management are valuable. Exceptional interpersonal skills, empathy, and problem-solving abilities set outstanding professionals apart. These skills ensure an engaged, positive, and well-moderated online community that supports organizational goals and member satisfaction.

What is the difference between Remote Community vs Remote Customer Support Specialist?

AspectRemote CommunityRemote Customer Support Specialist
Required CredentialsVaries; often community management or social media experienceCustomer service skills, sometimes certifications in support tools
Work EnvironmentOnline platforms, forums, social mediaCustomer support software, email, chat, phone
Employer & Industry UsageTech companies, online communities, nonprofitsRetail, tech, service industries
Search & Comparison IntentCommunity engagement, moderation, online interactionCustomer issue resolution, support quality

Remote Community roles focus on managing online groups, engaging members, and fostering community growth, often requiring social media or community management skills. Remote Customer Support Specialists handle customer inquiries, troubleshoot issues, and provide support via various communication channels. While both are remote roles in the online space, they serve different functions and require distinct skill sets.

What are the most commonly searched types of Community jobs in Kentucky?

The most popular types of Community jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Community jobs?

Cities in Kentucky with the most Remote Community job openings:

Infographic showing various Remote Community job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,873 per year, or $26.9 per hour.

211 Navigator Community Resource Specialist (Remote)

Lexington, KY • Remote

$19.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Description

DESCRIPTION


United Way of Bluegrass (UWBG) works to create opportunities for all members of our community to improve their lives. We focus on the building blocks of a good life - a quality education, financial stability for individuals and families, and good health. We bring together the voices, expertise, and resources to define, articulate, and implement a common agenda for change across our region. That is what it means to "Live United" in Central Kentucky.


POSITION DESCRIPTION


The role of the 211 Navigator Community Resource Specialist is to connect individuals and organizations to community resources and volunteer opportunities. This position is completely remote.

Requirements

ESSENTIAL FUNCTIONS


  • Communication & Customer Service
    Provide empathetic, professional assistance by actively listening, assessing needs, and delivering accurate information and referrals-even in stressful or crisis situations. Communicating clearly and professionally in both verbal and written formats while adapting to diverse audiences.
  • Cultural Competence & Inclusive Service Delivery
    Engage respectfully with individuals from all backgrounds, ensuring equitable, unbiased, and culturally responsive interactions. Adjust communication approaches as needed to meet linguistic and cultural needs.
  • Information & Referral Service Excellence
    Use the full InformUSA I&R process-including needs assessment, problem clarification, resource matching, and follow-up-to connect callers and partners to appropriate services. Maintain accurate, timely documentation that meets 211 and InformUSA standards.
  • Problem-Solving & Decision-Making
    Evaluate complex situations, use sound judgment to determine appropriate next steps, and follow established protocols to provide timely, accurate solutions. Demonstrate reliability, accountability, integrity, and adherence to ethical standards.
  • Technology & Database Systems
    Navigate contact center platforms, CRMs, Kynect Resources, Microsoft Office, Google Workspace, and related databases with ease. Maintain strong data-entry accuracy, attention to detail, and the ability to learn new systems quickly.
  • Time Management & Organization
    Manage multiple tasks simultaneously, prioritize effectively, and maintain high accuracy and productivity in a fast-paced remote environment.
  • Collaboration & Team Partnership
    Work cooperatively with colleagues, cross-functional teams, community partners, and internal departments to support shared goals, resolve issues, and ensure seamless service delivery.

CORE UNITED WAY COMPETENCIES


MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competence drives performance and professional motivations.

RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

COLLABORATOR - Understands the roles and contributions of all sectors of the community and

can mobilize resources (financial and human) through meaningful engagement.

RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.


Education Requirements


Bachelor's degree or equivalent work experience


Experience required:


Minimum of 1-3 years related customer service experience in human service, non-profit, or other related field preferred or sufficient combination of education and experience. Remote work and/or call-center experience preferred.


REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS


Inform USA Community Resource Specialist (CRS) certification is encouraged within one year of eligibility to maintain employment.


Valid driver's license required, as well as access to a reliable insured automobile to be used for work-related travel when applicable.


WORK ENVIRONMENT

This position is 100% remote and must comply with the UWBG remote work policy. Home office must have reliable internet access and limited distractions. Occasional travel is required to outreach related events and UWBG staff meetings.

EXPECTED WORK HOURS


Monday-Friday, 37.5 hours/week. Work schedule set within 7:30 AM-6:00 PM. Occasional evenings/weekends may be required.


PRE-EMPLOYMENT SCREENING REQUIREMENTS


A national background check and other screenings may be required.


BENEFITS


Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life, and STD insurance; generous parental leave policy, PTO, and more.


PAY RANGE


$19.50 to 24.50 per hour


Position is contingent on grant funding


This is a contract-funded position that may be renewed annually, subject to continued funding and organizational need.