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Remote Community Manager Jobs in Illinois (NOW HIRING)

We're a global close-knit community, united by the relentless pursuit to help keep people safer ... The Project Manager (PM) is responsible for the implementation of APX Next/N70 Radios & Smart ...

Department of Housing and Urban Development Community Development Block Grant Disaster Recovery ... Note: this could be either a fully remote or hybrid role, if you are located near one of our local ...

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Remote Community Manager information

See Illinois salary details

$30K

$57.1K

$89.6K

How much do remote community manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote community manager in Illinois is $57,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a remote community manager?

A Remote Community Manager is responsible for building, engaging, and maintaining online communities for a brand, organization, or product. They interact with community members, moderate discussions, foster engagement, and implement strategies to grow and nurture the community. This role often involves managing social media, forums, or other digital platforms, as well as analyzing community feedback to improve engagement. Remote Community Managers work from anywhere, using digital tools to communicate and collaborate with teams and community members. Their goal is to create a positive and active online environment that supports the organization's mission.

What are the key skills and qualifications needed to thrive as a remote community manager, and why are they important?

To thrive as a Remote Community Manager, you need experience in online community engagement, content moderation, and social media management, often supported by a background in communications or marketing. Familiarity with platforms such as Discord, Slack, Facebook Groups, and community management tools like Hootsuite or Sprout Social is common, and certifications in community management or digital marketing can be advantageous. Strong written communication, empathy, conflict resolution, and problem-solving skills help you build rapport and maintain a positive community atmosphere. These abilities ensure you can effectively foster engagement, support community growth, and manage interactions in a remote environment.

What are some of the main challenges remote community managers face, and how can they be addressed?

One of the main challenges Remote Community Managers encounter is maintaining active engagement and positive interactions across diverse, online communities without face-to-face contact. Managing conflicts, moderating discussions, and preventing spam or inappropriate content also require constant vigilance and quick decision-making. To address these challenges, it's helpful to establish clear community guidelines, use reliable moderation tools, and develop routines for regular communication with members. Successful Remote Community Managers also stay adaptable and proactive, consistently encouraging participation and recognizing member contributions to foster a sense of belonging. Collaborating closely with marketing, product, or support teams can further help align community initiatives with broader company goals.

What are the most commonly searched types of Remote Community jobs in Illinois? The most popular types of Remote Community jobs in Illinois are:
What are popular job titles related to Remote Community Manager jobs in Illinois? For Remote Community Manager jobs in Illinois, the most frequently searched job titles are:
What cities in Illinois are hiring for Remote Community Manager jobs? Cities in Illinois with the most Remote Community Manager job openings:
Infographic showing various Remote Community Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,112 per year, or $27.5 per hour.

Global Account Manager [REMOTE]

Upbound - Job Posting

Chicago, IL โ€ข On-site, Remote

Full-time

Re-posted 23 days ago


Job description

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane-a new platform layer that makes infrastructure programmable, autonomous, and composable.
Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale-so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.
Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io.
Global Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after - driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts.
This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously
In this role, you will:
  • Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets.
  • Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite.
  • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies.
  • Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed.
  • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value.
  • Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts.
  • Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio.
  • Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed.
  • Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts.

You are a good fit if you have:
  • A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets.
  • Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement.
  • A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects.
  • Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth.
  • Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles.
  • Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion.
  • Excellent communication skills: written, verbal, and in executive presentation settings.
  • Strong program management and organization skills, driving recurring cadences and touch-points with the customer.
  • A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially.
  • Comfort operating in a fast-moving, early-stage environment where the playbook is still being written.

It is a plus if:
  • Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure concepts.
  • Experience with usage-based or consumption pricing models.
  • Prior experience at a Series A/B infrastructure or developer tools company.
  • Established relationships within the platform engineering or cloud architecture community.

#LI-REMOTE
Why Upbound?
At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled-this is your seat at the table.
About Upbound
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.