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Remote Collections Jobs in Waterloo, IA (NOW HIRING)

Huntington

Asset Finance Collections Rep III

Waterloo, IA · On-site +1

$16.75 - $21.75/hr

Asset Finance Collections Rep III maximizes Equipment Finance's return on problem accounts and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Asset Finance Collections Rep II

Waterloo, IA · On-site +1

$16.75 - $21.75/hr

The Asset Finance Collections Representative II is responsible for the overall effective management ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Collections information

See Waterloo, IA salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote collections in Waterloo, IA is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Waterloo, IA? The most popular types of Collections jobs in Waterloo, IA are:
What are popular job titles related to Remote Collections jobs in Waterloo, IA? For Remote Collections jobs in Waterloo, IA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Waterloo, IA look for? The top searched job categories for Remote Collections jobs in Waterloo, IA are:
What cities near Waterloo, IA are hiring for Remote Collections jobs? Cities near Waterloo, IA with the most Remote Collections job openings:
Remote Collections jobs near you

Asset Finance Collections Rep III

Huntington

Waterloo, IA • On-site, Remote

$16.75 - $21.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

Description

This position is available to to be filled at any Huntington Corporate office location.

Summary:

Asset Finance Collections Rep III maximizes Equipment Finance's return on problem accounts and equipment liquidation within its commercial lease and loan portfolio.

Duties and Responsibilities:

  • Protects the bank's Equipment Finance's financial risk and returns by reviewing contract modifications, restructures and contract assumptions.
  • Researches complex collection and litigation issues and problems and develops and implements workout arrangements on problem loans and leases including repossessions, legal action and liquidation of collateral.
  • Contributes to the review, update and implementation of new procedures and practices within the Collections Department.
  • Works closely with all levels of management, inter-departments, legal counsel and customers to ensure company objectives are being met.
  • Assists the Collection Manager by providing coaching and mentoring to less experience members of the collection staff.
  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelor's degree in business or related field or banking/finance
  • 3+ years commercial lease and loan workout and collection experience with a variety of different types of lease and loan structures.

Preferred Qualifications:

  • 5+ years customer service/collection experience
  • Strong working knowledge of workout solutions and associated documentation.
  • Strong working knowledge of bankruptcy and commercial law.
  • Solid working knowledge of all stages of collections, insurance and bankruptcy litigation.
  • Strong working knowledge of State and Federal regulations governing collection practices.
  • Good working knowledge of equipment/collateral values and liquidation process.
  • Strong conflict resolution, motivational, analytical/problem solving and negotiation skills.
  • Works with little supervision and has the ability to prioritize and meet deadlines.
  • Proactive, self-motivated, independent, results oriented.
  • Proven ability to manage customer and internal relationships and make decisions that balance the customer needs with company needs.
  • Ability to use independent judgment on relationships in excess of $500,000

This position is available to to be filled at any Huntington Corporate office location.


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

52,000.00 - 101,000.00 USD Annual

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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