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Collections Manager Jobs in Waterloo, IA (NOW HIRING)

Rent-A-Center

Account Manager

Waterloo, IA · On-site

$16.15 - $17.36/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Waterloo, IA · On-site

$16.15 - $17.36/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA

$17 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA · On-site

$17 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Collections Manager information

See Waterloo, IA salary details

$28.8K

$54.5K

$101.1K

How much do collections manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for collections manager in Waterloo, IA is $54,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $60,800.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They develop strategies to recover overdue debts, maintain records, and may use collection software or tools. Strong communication, negotiation skills, and knowledge of credit laws are essential for this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Vice President, which oversee large teams and complex portfolios. These positions often require extensive experience, strong negotiation skills, and industry certifications, and they can offer salaries exceeding $100,000 annually depending on the organization and location.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top surgeons, successful entrepreneurs, and certain investment bankers can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What jobs in the US pay 300,000 a year?

For a Collections Manager, salaries of $300,000 or more are uncommon and typically occur with extensive experience, senior management roles, or in large organizations with high-value portfolios. High-paying roles in finance, executive management, or specialized consulting often exceed this threshold. Achieving such compensation usually requires advanced skills, certifications, and a proven track record of success.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
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What job categories do people searching Collections Manager jobs in Waterloo, IA look for? The top searched job categories for Collections Manager jobs in Waterloo, IA are:
What cities near Waterloo, IA are hiring for Collections Manager jobs? Cities near Waterloo, IA with the most Collections Manager job openings:
Collections Manager jobs near you
Bilingual Government Collections Specialist 08.14.2026 CF

Bilingual Government Collections Specialist 08.14.2026 CF

CBE Companies

Cedar Falls, IA • On-site

$20 - $26/hr

Full-time

Posted 10 days ago

CBE Companies rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

421st of 487 rated business services

Job description

Job Description:
Job Description
Why would CBE be a good fit for you?
CBE Companies, a global provider of contact center services, has an immediate need for a Bilingual Government Collection Specialist for our class starting on Friday, August 14th, 2026 and our recruiters would LOVE to connect with you about this exciting career opportunity!
With more than 1200 employees currently, CBE has been providing quality jobs in the Cedar Valley and throughout the US for over 90 years-and we're still going strong because we offer employees:
  • Excellent starting wage + performance-based, commission potential!
  • Excellent benefits, including tuition reimbursement and referral bonuses!
  • Ongoing training & support!
  • Career culture with many opportunities for advancement!
  • Employee engagement opportunities include community outreach!

Recently recognized for the second year in a row as a Top Workplace in the USA, we pride ourselves on a diverse and inclusive corporate culture with a strong track record of success-and we're looking for people who value opportunity, challenge, and FUN!
Invest in your future with a company that will invest in YOU!
CBE offers job seekers easy entry, development opportunities, and growth options.
As a company that welcomes both experienced professionals and those with limited experience but an eagerness to learn, CBE provides best-in-class training and development. You bring the work ethic, and we'll develop your communication and problem-solving skills into a transferrable skillset that will become a solid foundation for you to build your career upon. Consistently recognized locally as an Employer of Choice, CBE focuses on personal and professional growth aimed at developing our employees into leaders.
Whether you're just looking for your next stop or hoping to find your final destination, CBE offers job seekers what few companies can: transferrable skills and opportunities for professional success. Regardless of where you are starting from, if you have aspirations for a career in Customer Service, Information Technology, Human Resources, Finance, Project Management, or Marketing fields-our company wants to show you the way!
Let CBE help you DISCOVER, DEVELOP, and DEFINE YOUR CAREER!
Description
Our Government Collection Specialists work diligently to link consumers with the best way to remedy their situation to resolve their account. Customer satisfaction must be the end in mind while meeting both CBE and client standards and following all state and federal debt collection laws. The desired applicant is motivated to work in a team-oriented, competitive environment with an emphasis placed on effective listening skills, a solution-driven mindset, complete and accurate documentation of the phone call, and providing excellent customer service.
At CBE we pride ourselves on a small-team dynamic to prevent new hires from feeling "lost in the shuffle" and provide ample resources to ensure success and promote a competitive and fun work environment.
Would you describe yourself with any of the following characteristics?
If so, this could be an excellent opportunity for YOU!
  • Motivated
  • Engaged
  • Disciplined
  • Personable
  • Competitive
  • Problem solver
  • Eager
  • Outgoing
  • Reliable
  • Effective Communicator

Details
In this role you will experience a fast-paced environment with unlimited income potential that can be rewarding and satisfying. Your day will typically consist of the following:
  • Provide excellent customer service to all consumers and third parties on both inbound and outbound calls
    • Government Collection Specialists handle between 100-150 calls per day and work in a call center or remote work environment
  • Be a problem-solver and work with consumers to come to a resolution on their account
  • Utilize a call flow that guides you through your calls
  • Locate consumer contact information
  • Ability to positively and efficiently implement changes required by the client
  • Review statistics that are sent by management to ensure job requirements are being met
  • Work with CBE's management team on your personal growth and positively execute on areas of improvement and opportunity
  • Ability to work in a positive and collaborative manner with co-workers

For employees who go above and beyond and other expectations:
  • There will be potential for commission in addition to the hourly pay.
  • Must hit productivity, schedule adherence, and quality expectations

General Information
Location: Cedar Falls, Iowa
Relocation Expense Covered: No
Employee Type: Full Time
Industry: Call Center
Required Degree: High school or GED
Manage Others: No
Requirements: U.S. Citizenship or 3-year legal residence
Position Quick View
Wage: $20.00 - $26.00 Hourly
Commission: There is potential for commission.
Hours: 3 shifts a week of 8a-430p and 2 shifts until 8pm.
Remote Option: N/A
Training: 3 Weeks Paid
If you have questions about this position, please call HR at 319-833-1099.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.
CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.
CF#1
CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

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