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Collections Manager Jobs in Waterloo, IA (NOW HIRING)

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Robert Half

Accounts Receivable Specialist

Waterloo, IA · On-site

$21 - $24/hr

Manage collections activities and review aging reports across multiple business units * Post and apply daily cash transactions, including ACH, wire transfers, lockbox payments, and credit card ...

UnityPoint Health

Medical Assistant I-Phlebotomist

Waterloo, IA

$16.50 - $21/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... collections * Assists technologists with duties including but not limited to stocking supplies, washing laboratory dishes, inventory management & follow up on reports * After competent, assist in ...

UnityPoint Health

Medical Assistant I-Phlebotomist

Waterloo, IA

$16.50 - $21/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... collections * Assists technologists with duties including but not limited to stocking supplies, washing laboratory dishes, inventory management & follow up on reports * After competent, assist in ...

UnityPoint Health

Medical Assistant I-Phlebotomist

Waterloo, IA

$16.50 - $21/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... collections * Assists technologists with duties including but not limited to stocking supplies, washing laboratory dishes, inventory management & follow up on reports * After competent, assist in ...

UnityPoint Health

Medical Assistant I-Phlebotomist

Waterloo, IA · On-site

$16.97/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... collections * Assists technologists with duties including but not limited to stocking supplies, washing laboratory dishes, inventory management & follow up on reports * After competent, assist in ...

UnityPoint Health

Medical Assistant I-Phlebotomist

Waterloo, IA · On-site

$16.97/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... collections * Assists technologists with duties including but not limited to stocking supplies, washing laboratory dishes, inventory management & follow up on reports * After competent, assist in ...

UnityPoint Health

Medical Assistant I-Phlebotomist

Waterloo, IA · On-site

$16.97/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... collections * Assists technologists with duties including but not limited to stocking supplies, washing laboratory dishes, inventory management & follow up on reports * After competent, assist in ...

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All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Waterloo, IA

Collections Manager information

See Waterloo, IA salary details

$30.6K

$57.9K

$107.5K

How much do collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections manager in Waterloo, IA is $57,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $64,600.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs

What job categories do people searching Collections Manager jobs in Waterloo, IA look for?

The top searched job categories for Collections Manager jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Collections Manager jobs?

Cities near Waterloo, IA with the most Collections Manager job openings:

Collections Manager jobs near you

Outbound Collections Associate

Paramount Staffing

Cedar Falls, IA • On-site

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Collections Representative (Full-Time) Schedule: Monday - Friday | 7:00 AM - 5: 00 PM CST Onsite - Cedar Falls, Iowa Pay: Starts at $14hr - after 90 days $14.50 - after 180 days $15.00 If you are confident on the phone, motivated by performance pay, and comfortable having direct conversations, this role offers the opportunity to build strong earnings in a fast-paced call center environment. This is a high-volume collections role where you will speak with consumers about outstanding balances and work toward payment solutions. What the Job Really Looks Like We want candidates to clearly understand the role so they can succeed. In this position you will:
  • Make primarily outbound calls to consumers regarding past-due accounts
  • Handle inbound calls that result from previous outreach
  • Average up to 200 calls per day
  • Follow structured scripts and compliance guidelines
  • Discuss payment options or account resolutions
  • Navigate multiple computer systems during calls
You will often speak with individuals who may be frustrated or upset about their accounts, so maintaining professionalism and confidence is key. Compensation
  • $14/hour starting pay
  • Daily contests and team recognition opportunities
Top performers increase their earnings through performance incentives as they build experience in the role. Training & Support All new hires complete a 3-week paid training program designed to prepare you for success. Training includes:
  • Classroom instruction
  • Compliance and script training
  • Call shadowing and listening
  • Guided call practice
By week three you will begin making calls with support before transitioning to the production floor. Who Succeeds in This Role The people who thrive in this environment are typically:
  • Money motivated
  • Confident speaking with people on the phone
  • Able to handle difficult conversations without taking it personally
  • Comfortable following structured scripts
  • Detail-oriented and focused
  • Reliable with strong attendance
Basic Requirements
  • High school diploma or equivalent
  • Basic computer and typing skills
  • Ability to navigate multiple systems across dual monitors
  • Ability to work at a desk and on the phone for a full shift
  • Must pass background check and drug screening
If you're money motivated and ready to turn strong conversations into strong earnings, apply today.

Apply