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Remote Collections Jobs in Warren, MI (NOW HIRING)

Customer Happiness Hero (Remote)

Detroit, MI · Remote

$16.50 - $22.25/hr

Customer experience is different at Hello Innovation. We cut the red tape, ditch the corporate BS, and empower you to actually do what's right for people -- not what's written in a script. This isn't

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Remote Collections information

See Warren, MI salary details

$12

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$28

How much do remote collections jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote collections in Warren, MI is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What job categories do people searching Remote Collections jobs in Warren, MI look for? The top searched job categories for Remote Collections jobs in Warren, MI are:
What cities near Warren, MI are hiring for Remote Collections jobs? Cities near Warren, MI with the most Remote Collections job openings:

Manager, Accounting Advisory - Construction Industry Clients

Wipfli Advisory LLC

Southfield, MI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Job description

Referral Details

We greatly appreciate your referral, and we look forward to reviewing the qualifications of the candidate you've recommended. Here's a brief overview of the process: After you've completed this referral form, your recommended candidate will be directed to apply for the specific role through our website. This step is crucial for Wipfli to remain compliant with federal laws and to ensure a fair and transparent selection process. Once their application is received, our Talent Acquisition team will evaluate their qualifications, including how well they align with the requirements of the role and the broader needs of our organization. Your referred candidate will remain in our candidate database for future opportunities, offering them additional chances to become part of our team. As the referrer, your role in the recruitment process is to bring potential talent to our attention. We ask that you refrain from discussing updates on the candidate's status, out of respect for their personal consideration. Our Talent Acquisition team will provide you with a final update once the candidate has been informed of their application status. Throughout this process, we may reach out to you with questions or additional information to ensure a seamless and effective referral experience. Thank you for your invaluable contribution to our recruitment efforts, and we sincerely appreciate your understanding and support throughout this process.

If you would like to read more about referral bonus eligibility, please visit InSite: https://wipflillp.sharepoint.com/sites/WipfliAssociateHandbook/SitePages/Associate-Referral-Bonus-Program.aspx

ResponsibilitiesResponsibilities:    - Review financial reporting packages and work papers for quality, completeness, and timely delivery.  - Prepare and analyze benchmarking data and key performance indicators to support client insights.  - Present completed reporting packages and findings to clients as directed.  - Assist in preparing budgets, forecasts, and cash flow models in alignment with client engagement terms.  - Provide technical accounting support to clients and their teams on complex issues.  - Identify operational inefficiencies through client discovery sessions and recommend actionable improvements.  - Lead and coach staff and senior accountants, providing guidance on accounting and financial reporting matters. Knowledge, Skills and AbilitiesQualifications:  - Bachelor's degree in Accounting, Finance, or Business.  - 4-6 years of experience in public or private accounting.  - 3+ years managing associates and/or teams.  - Professional certification (e.g., CPA, CMA) preferred.  - Working knowledge of job costing, WIP schedules, retainage, and change orders - Understanding of project based cash flow dynamics, including timing differences between billing, collections, and costs - Comfort partnering with owners, project managers, and external advisors in a fast paced, deadline driven environment - Exposure to multi state operations, sales/use tax, and contractor specific compliance considerations  - Proficiency in financial reporting and analysis.  - Strong planning, prioritization, and organizational skills.  - Strong project management and relationship-building skills, with a client-first mindset.  - Excellent written, verbal, and presentation skills.  - Preferred proficiency in industry accounting software, e.g., QuickBooks Online, Foundation, Procore, and a demonstrated ability to embrace new technologies.  - Demonstrated ability to influence others, promote constructive change, and develop team members.  - Ability to travel up to 10%    Christine Villicana from Wipfli's recruiting team will be guiding you through this process. Visit her LinkedIn Page to connect!    #LI-REMOTE #LI-CV1 Additional DetailsAdditional Details:   Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.    Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com     Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location. Wipfli offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter during the interview process.      "Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.Employment Type: FULL_TIME