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Remote Collections Jobs in Phoenix, AZ (NOW HIRING)

Payer Manager

Scottsdale, AZ · On-site +1

$114K - $117K/yr

We are looking for a leader who sees beyond claims and collections-someone who can transform ... Fully remote with approximately 10-20% travel. * Modern systems and tools: We invest in EMR/PM ...

Payer Manager

Scottsdale, AZ · Remote

$114K - $117K/yr

We are looking for a leader who sees beyond claims and collections-someone who can transform ... Fully remote with approximately 10-20% travel. * Modern systems and tools: We invest in EMR/PM ...

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Payer Manager

Scottsdale, AZ · Remote

$113K - $116K/yr

... collections. Quickly identify opportunities as they arise and work resolutions as far upstream as possible to prevent further incursions. * LOCATION: Remote * Travel % (if applicable): 10-20 ...

Payer Manager

Scottsdale, AZ · On-site +1

$113K - $116K/yr

... collections. Quickly identify opportunities as they arise and work resolutions as far upstream as possible to prevent further incursions. * LOCATION: Remote * Travel % (if applicable): 10-20 ...

... and collections • CPT/HCPCS coding fundamentals and modifier usage • Accounts receivable ... Remote work environment • Periodic travel to practice locations • Frequent computer use and ...

Remote Service Representative

Phoenix, AZ · Remote

$16 - $21.50/hr

Position Overview We are seeking motivated and customer-focused individuals to join our remote team. In this role, you will assist clients with inquiries, coordinate personalized arrangements, manage ...

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Remote Collections information

See Phoenix, AZ salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote collections in Phoenix, AZ is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Phoenix, AZ? The most popular types of Collections jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Collections jobs? Cities near Phoenix, AZ with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Phoenix, AZ as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,330 per year, or $21.3 per hour.

RCM - EARLY OUT-SELF-PAY REPRESENTATIVE

GASTRO CARE PARTNERS MANAGEMENT COMPANY LLC

Phoenix, AZ • Remote

$20 - $23.50/hr

Other

Medical, Retirement, PTO

Posted 12 days ago


Job description

Gastro Care Partners is seeking a fully remote Early-Out Self-Pay Representative to join our Revenue Cycle Team. Responsible for timely and professional collection of patient balances before they are outsourced to bad debt agencies. This role ensures a positive patient experience while securing payments, setting up payment plans, resolving billing issues, and educating patients about their financial responsibilities. Representatives are expected to work efficiently, meet collection targets, and maintain compliance with company policies and applicable regulations.

Why Gastro Care Partners?

In addition to a rewarding career, we offer a comprehensive benefits package that includes exciting benefits like:

  • Competitive market pay: $20 - $23.50 DOE 
  • Great health insurance benefits
  • Generous 401k matching program up to 5%
  • Paid time off and paid holidays
  • Retirement plan options
  • and so much more...

Key Responsibilities:

· Contact patients via phone, email, and/or letter to resolve outstanding self-pay balances in the early-out period.

· Clearly explain account balances, insurance processing, and payment options.

· Negotiate and establish acceptable payment plans in accordance with company policy.

· Accept payments and provide receipts or confirmations as needed.

· Document all interactions and follow-up actions in the billing system accurately and promptly.

· Escalate unresolved issues to appropriate departments 

· Monitor and maintain assigned work queues to ensure timely follow-up including but not limited to Statement Review, Collection Queues, Unapplied Queues, Infusion Claims, Insurance Negotiations (SCAs) and Failed Payment Plans.

· Meet or exceed monthly productivity and collection goals.

· Maintain compliance with HIPAA and other regulatory requirements.

Job Expectations:

· Communication: Maintain a professional and compassionate tone at all times. Communicate clearly and effectively with patients and team members.

· Productivity: Handle a minimum of [X] accounts per day and meet call/contact quotas.

· Collections: Achieve a collection rate of at least [X]% of assigned monthly balances.

· Accuracy: Ensure all account notes and updates are entered correctly in the system.

· Compliance: Follow all internal procedures and external regulations (FDCPA, HIPAA, etc.).

· Teamwork: Collaborate effectively with peers and leadership to resolve patient issues and improve processes.

· High school diploma or GED required.

· 1+ years of experience in medical billing, collections, or healthcare customer service preferred.

· Familiarity with EHR systems and billing platforms (e.g., Epic, ModMed) preferred.

· Strong verbal and written communication skills.

· Ability to handle sensitive conversations with empathy and professionalism.

· Basic math and computer skills.

Gastro Care Partners is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, gender, pregnancy, national origin, age, marital or familial status, sexual orientation, gender identity, disability, medical condition, veteran status, genetic information, ancestry, or any other basis protected under federal, state, or local law.