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Remote Collections Jobs in Phoenix, AZ (NOW HIRING)

LHH US

Medical Accounts Receivable Rep

Scottsdale, AZ · Remote

$23 - $25/hr

Accounts Receivable Insurance Collections Specialist About the Opportunity LHH is partnering with a ... Self-motivated with the ability to work independently in a remote environment while meeting ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Phoenix, AZ

Remote Collections information

See Phoenix, AZ salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote collections in Phoenix, AZ is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Phoenix, AZ?

The most popular types of Collections jobs in Phoenix, AZ are:

What are popular job titles related to Remote Collections jobs in Phoenix, AZ?

For Remote Collections jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Phoenix, AZ look for?

The top searched job categories for Remote Collections jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Collections jobs?

Cities near Phoenix, AZ with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Phoenix, AZ as of September 2026, with employment types broken down into 72% Full Time, 14% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,330 per year, or $21.3 per hour.

CREDIT REPRESENTATIVE (remote) Lvl 1

Phoenix, AZ • Remote

Professional Credit Service
See more jobs at Professional Credit Serviceexternal

$15.50 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Remote:  Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas

Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you!

Join the Industry Leader
Professional, the nation’s top provider of accounts receivable management services, is hiring Credit Representatives right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us.

Why Choose Professional?
At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint.

If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!

Job Details:

  • Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST (10am - 7pm CST) & 1 Saturday a month 9am-1pm PST
  • Location:  Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)

Work from Home Requirements:

  • Minimum of 1.5 years 1st or 3rd party collection experience.
  • Dedicated, private room in your home that is quiet during work hours.
  • Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.
  • Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.
  • You will be required to sign and acknowledge these work-from-home requirements.
  • Must have a personal cell phone to install a security application.
  • Must be present in virtual work environment via company provided webcam during all working hours.
  • Must be meeting minimum performance levels and KPI’s.

What Will You Be Doing as a Credit Representative?

  • Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. 
  • We will train you to take inbound and outbound call with utmost professionalism and courtesy.
  • Negotiate and set-up payments.
  • Navigate cutting edge Customer Relationship Management (CRM) software
  • Learn negotiation and sales techniques applicable to all industries 
  • Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. 
  • General computer skills are required with the ability to navigate multiple screens and type 25 words per minute
  • Good decision making skills are required. 

Top Reasons to Join Our Team:

  • A stable organization offering an exciting yet challenging employment opportunity,
  • Growth potential, both personally and professionally. 
  • Comprehensive training to set you up for success.
  • A supportive, dynamic team environment and Company Culture.
  • The chance to make a meaningful impact by helping people navigate tough times.
  • Great benefits (health, dental & vision Insurance) and more. Eligible the first after 60 days of employment.
  • We offer a traditional 401k/Roth Plan with discretionary matching.
  • Paid Time-Off and paid Holidays (after 60 days of employment).
  • Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community,
  • Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission.   

See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers

Apply today and start making a difference with Professional!

EOE/DFW

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