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Remote Collections Jobs in Independence, MO (NOW HIRING)

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Remote Collections information

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$11

$19

$27

How much do remote collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote collections in Independence, MO is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What job categories do people searching Remote Collections jobs in Independence, MO look for? The top searched job categories for Remote Collections jobs in Independence, MO are:
What cities near Independence, MO are hiring for Remote Collections jobs? Cities near Independence, MO with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Independence, MO as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,706 per year, or $19.6 per hour.

Customer Care Representative - WFH Missouri

MTM

Kansas City, MO • Remote

$15.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Join Our Team at MTM Health!

At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.

As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.

Why MTM Health?

  • Make a meaningful difference every day.

  • Join a team that values your ideas and contributions.

  • Be part of a company that exceeds NCQA standards for customer service.

  • Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.

If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!

Position Title: Customer Care Representative

Location: Remote Missouri

Hourly Rate: $15.75

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.Expect to handle 60 - 80 calls a day and higher volumes on Mondays.

All you need for the Customer Care Representative role is:

  • Must currently reside in Missouri

  • 1 year of Call Center experience

  • 6 months Customer Service experience

  • Basic typing/computer experience with excellent navigational skills

  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited

  • A quiet space within the home free of distractions including caretaking of any kind

Your Potential. Our Mission.

At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

We don't talk about a better workplace - we make it happen.

Benefits without Barriers

To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

  • Health, Dental and Vision Insurance

  • Life and Disability Insurance

  • 401(k) Retirement Plan with Company Match

  • FSA and HSA Savings Plans

  • Wellness Program with Incentives

  • Voluntary & Ancillary Plans

Additional Perks

  • Pay on Demand

  • Paid Time Off and Holiday Pay

  • Birthday Holiday

  • Maternity/Paternity Leave

  • Continuing Education Reimbursement Program

  • MTM Perks Discount Program

  • Career Development Programs

MTM Health is Proud to be an Equal Opportunity Employer

MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

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