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Remote Collections Jobs in Independence, MO (NOW HIRING)

LendNation

E-Commerce Collections Specialist

Lenexa, KS · On-site +1

$17.25 - $23.50/hr

Fully Remote with/optional Hybrid opportunity upon successful completion of training and ... Minimum 2 years of 1st or 3rd party collections. * High school diploma or GED required. College ...

Resolv.Global

BPO AI Solutions Architect

Kansas City, MO · Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

QCHI

Customer Service Loan Specialist

Overland Park, KS · On-site +1

$16 - $21.25/hr

... collections if that is your specialty. The job requires direct phone contact with customers who are applying for loans using our website. Location: Fully Remote with/optional Hybrid opportunity upon ...

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All JobsRemote Collections JobsRemote Collections Jobs in Independence, MO

Remote Collections information

See Independence, MO salary details

$11

$19

$27

How much do remote collections jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote collections in Independence, MO is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What job categories do people searching Remote Collections jobs in Independence, MO look for? The top searched job categories for Remote Collections jobs in Independence, MO are:
What cities near Independence, MO are hiring for Remote Collections jobs? Cities near Independence, MO with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Independence, MO as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,706 per year, or $19.6 per hour.
E-Commerce Collections Specialist

E-Commerce Collections Specialist

LendNation

Lenexa, KS • On-site, Remote

$17.25 - $23.50/hr

Full-time

Posted 22 days ago

LendNation rating

5.3

Company rating: 5.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

The QC Holdings/LendNation E-Commerce Department is seeking experienced remote collections professionals to fill the position of E-Commerce Collections Specialist. This is a full-time opportunity with BONUS POTENTIAL. This position is responsible for servicing loans and collecting on delinquent and defaulted loans. The employee will ensure compliance with all company, local, state, and federal policy, procedures, and laws.

Location: Fully Remote with/optional Hybrid opportunity upon successful completion of training and maintaining of performance standards.

Eligible remote candidates must reside in a state that our company currently does business in.  Those states are as follows:  

Alabama, Idaho, Illinois, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Mexico, Oklahoma, Tennessee, Texas, Utah, or Wisconsin

Job duties include but are not limited to:

  • Assist LendNation’s current, customer base with navigation of the website, trouble-shoot any issues customers may have when trying to make payment, refinance etc. Report all issues in a professional and timely manner as needed to the management team.
  • Maintain and provide excellent service and a superior experience for all of QC/LendNation customers.
  • Requires extensive product, system, process, and site knowledge.
  • Performs skip-tracing and 3rd party communication to facilitate customer contact.
  • Maintains and provides excellent service and superior experience for customers.

Requirements

  • Minimum 2 years of 1st or 3rd party collections.
  • High school diploma or GED required. College preferred.
  • Demonstrated basic knowledge of MS Office products including Excel, Word, and Outlook.
  • Excellent communication skills are required, both oral and written.
  • Strong attention to detail.
  • Excellent time management and organizational skills.
  • Ability to type minimum 35+ wpm.

    ABOUT THE COMPANY

    QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

    Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

    QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today\'s customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

    The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

    Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

    This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

    QCHI / LendNation is an Equal Opportunity Employer

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