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Remote Collections Jobs in Greenville, SC (NOW HIRING)

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Remote Collections information

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How much do remote collections jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote collections in Greenville, SC is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Greenville, SC? The most popular types of Collections jobs in Greenville, SC are:
What are popular job titles related to Remote Collections jobs in Greenville, SC? For Remote Collections jobs in Greenville, SC, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Greenville, SC look for? The top searched job categories for Remote Collections jobs in Greenville, SC are:
What cities near Greenville, SC are hiring for Remote Collections jobs? Cities near Greenville, SC with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Greenville, SC as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,981 per year, or $20.2 per hour.

Collections Agent (Remote)

Purpose Financial

Greenville, SC • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Purpose Financial rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Brand: Purpose Financial
Address: 322 Rhett Street, Greenville, South Carolina, United States - 29601
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.
We offer:
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

To learn more about Purpose Financial visit Purpose Financial Website.
Position Summary
This position reports to Collections Manager and, is responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans, or other payments. This position will acts as the liaison between creditors and customers through managing overdue accounts.
Other duties as assigned.
Job Responsibility
Support:
  • Influence and advise customers on the payment options for debt recovery.

Influence:
  • Execute strategies for collection processes and procedures, including, but not limited to negotiating payment plans based upon company approved guidelines.
  • Apply the elements of building positive rapport with different types of customers over the phone in order to retain customer loyalty while initiating processes for collection of payments.

Drive:
  • Initiate and handle both inbound and outbound calling to collect a debt.
  • Understand the impact of attitude for handling Advance America Collection contacts professionally, to include showing empathy, assertiveness, tact and resilience.

Job Responsibilities Cont.
Manage or Direct:
  • Achieve set revenue targets and call quality objectives.

Maintain:
  • Use questioning and listening skills that support effective telephone, email, chat and text communication.

Accountability:
Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America's Creed, Code of Ethics and Information Security Policies.
Education Required
High School Diploma or GED.
Experience Required
Minimum of one year call center or customer service related experience. Three years of collections experience at a high-volume call center, and/or bi-lingual in Spanish, preferred. Must be able to demonstrate critical thinking, negotiating, and problem-solving skills. Background in a fast paced work environment a plus.
Knowledge Required
Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships.
Physical Requirements
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
*** Ability and flexibility to work hours as assigned between 8:00am and 10:00pm Monday - Friday, 8:00am and 3:00pm on Saturdays, and potential Sunday hours as determined by business necessity.
Competencies
Accepting Direction
Adapting to Change
Demonstrating Initiative
Dependability
Drive for Results
Travel
No Travel.
Attire
Business Casual
Other
Must be eligible to work in the USA and able to pass a background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 46312

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