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Remote Collections Jobs in Conway, SC (NOW HIRING)

Weed Man

Customer Service Representative

Myrtle Beach, SC · On-site +1

$16 - $17/hr

Fully Remote Weed Man is the fastest growing lawn care company. As we continue our successful growth, now is the perfect time for you to join our amazing team. Together, with the greatest products ...

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Conway, SC

Remote Collections information

See Conway, SC salary details

$11

$18

$25

How much do remote collections jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote collections in Conway, SC is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Conway, SC? The most popular types of Collections jobs in Conway, SC are:
What are popular job titles related to Remote Collections jobs in Conway, SC? For Remote Collections jobs in Conway, SC, the most frequently searched job titles are:
What cities near Conway, SC are hiring for Remote Collections jobs? Cities near Conway, SC with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Conway, SC as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,082 per year, or $18.3 per hour.

Customer Service Representative

South Carolina 811 (SC811)

Myrtle Beach, SC • Remote

$17.77/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Service Representative - Remote (South Carolina Only)

Location: Remote - Must Reside in South Carolina

Job Type: Full-Time

Industry: Customer Service | Call Center | Public Safety | Utilities | Operations Support

Schedule: Monday-Friday 8:30 am - 5:30 pm. Schedule may vary based on call volume; overtime required

Minimum Internet speeds required: 3 Mbps upload/10 Mbps download

Compensation: $17.77 + Potential Performance Bonuses

Perks: Company-provided equipment, Paid Time-Off, Medical, Dental, and Vision Benefits, 401K, Career Growth, the list goes on and on!


This position isn't actively hiring right now. We're keeping this posting open to build a talent pool, so your application will be on file for future opportunities in this role.


Make an Impact While Building Your Career

Are you an experiencedCustomer Service Representative, Call Center Agent, or Contact Center Professional who thrives in a fast-paced, high-volume environment? Do you excel at handling complex customer interactions, critical calls, and time-sensitive situations with professionalism and urgency?


We are seeking motivated, detail-oriented professionals with backgrounds in banking, insurance, healthcare, legal services, paralegal support, front desk and administrative reception, hospitality, utilities, telecommunications, and emergency dispatch to join our fully remote team.

This is an opportunity to use your communication, problem-solving, and multitasking skills to support public safety initiatives across South Carolina while working from home.


Previous remote/work-from-home customer service or virtual call center experience is strongly encouraged.

What Makes This Role Different?


We DO NOT handle:

  • Collections
  • Telemarketing
  • Cold calling
  • Door-to-door sales

Instead, our team supports critical public safety communication services that help prevent damage to underground utilities and protect communities throughout South Carolina.


About Us

SC811 is South Carolina's "Call Before You Dig" contact center. We help homeowners, contractors, excavators, and businesses submit locate requests before digging or excavation begins.

Our work helps prevent:

  • Utility outages
  • Property damage
  • Service interruptions
  • Workplace accidents
  • Serious injuries and fatalities

Safety, accuracy, and exceptional customer service are at the core of everything we do.

Description:

The Customer Service Representative is responsible for managing a high volume of inbound calls while accurately documenting excavation and utility locate information in a web-based system. The candidate must possess excellent verbal and written communication skills. In addition, maintain a positive & professional attitude when handling calls, with a sense of urgency. Be able to accurately plot site locations on a map. This position is open to candidates in South Carolina and is fully remote. The company will provide the needed equipment.

This role requires:

  • Strong active listening skills
  • Accurate data entry
  • Excellent verbal communication
  • Calmness under pressure
  • Critical thinking
  • Ability to manage difficult or complex customer situations
  • Ability to multitask in a fast-paced call center environment

Key Responsibilities:

  • Accurately record data from the caller on inbound telephone lines and process notices. Individuals must also accurately provide the caller with pertinent and legally required information for each locate notice.
  • Handle high-volume inbound customer service calls with professionalism and urgency
  • Accurately collect, document, and process excavation locate requests
  • Provide callers with legally required and safety-related information
  • Navigate multiple computer systems and web-based applications simultaneously
  • Maintain exceptional attention to detail while multitasking
  • De-escalate difficult customer interactions and resolve concerns effectively
  • Plot and verify excavation site locations using mapping tools
  • Meet productivity, quality assurance, and performance metrics in a call center environment
  • Support operational efficiency and public safety initiatives
  • Maintain confidentiality and compliance with company procedures
  • Perform additional duties as assigned by leadership

Skills/Requirements:

  • Be able to type at least 45 wpm accurately (or at least 14,500 kph)
  • Able to process excavation information precisely and adhere to standards set forth by the Company
  • Ability to understand and listen effectively to customer situations while maintaining company interests
  • Handle a high volume of telephone contacts that may include difficult and demanding customer situations
  • Have effective time management skills and manage work in a fast-paced environment
  • Handle repetition of tasks throughout the workday
  • Score acceptable or set goals on evaluations composed by Management.

Other Requirements:

  • Ability to stand or sit for considerable lengths of time.
  • Work in a confined workspace for a long period of time, attached to a telephone headset, and enter data
  • Must be willing to undergo a background check, in accordance with local law/regulations.
  • Minimum requirement is a high school diploma or equivalent
  • 2 years of customer service experience required
  • Be able to pass an assessment test for typing and customer service skills
  • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download (Company will provide a link to a test to confirm)
  • Bilingual candidates encouraged to apply
  • Must reside and be able to work remotely from within the State of South Carolina.
  • Must pass a background check and drug screen prior to hire.

Apply