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Remote Collections Jobs in Boiling Springs, SC (NOW HIRING)

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Remote Collections information

See Boiling Springs, SC salary details

$11

$18

$26

How much do remote collections jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote collections in Boiling Springs, SC is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.06 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What cities near Boiling Springs, SC are hiring for Remote Collections jobs?

Cities near Boiling Springs, SC with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Boiling Springs, SC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,119 per year, or $18.8 per hour.

Specialist-Collections II (Remote)

Spartanburg, SC • On-site, Remote

Spartanburg Regional Medical Center
Recruiting and Staffing Services • 5 - 10K employees

$18 - $24.50/hr

Full-time

Posted 4 days ago


Spartanburg Regional Healthcare System rating

6.7

Company rating: 6.7 out of 10

Based on 118 frontline employees who took The Breakroom Quiz


Job description

Job Requirements
Position Summary
The Collections Specialist is responsible for managing and collecting on accounts receivables for all insurance carrier plan services billed through the hospital/physician billing systems. This position is responsible for timely and accurate claims follow up and payer corrections to meet and exceed our departmental cash collection and AR goals.
* Only Applicants from the following states: Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia, West Virginia, Wisconsin.
Minimum Requirements
Education
  • Highs School Diploma or equivalent

Experience
  • 3+ years medical office or medical billing/collections experience in a hospital or centralized billing setting.
  • Must possess knowledge of CPT, HCPCS, and ICD-9/10 codes.
  • Must have a good working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes.
  • Be familiar with multiple payer requirements for claims processing
  • Solid skills with Microsoft office with a focus on Excel and Word.
  • Good Communication Skills

License/Registration/Certifications
  • N/A

Preferred Requirements
Preferred Education
  • Associates degree

Preferred Experience
  • 4+ years' experience in a centralized billing setting.
  • Possess an in-depth working knowledge and experience with all types of insurance billing guidelines: Commercial, Medicare Part A and B, Medicaid, Managed Care plans etc.
  • Experience with multiple specialty billing, collections, and denials

Preferred License/Registration/Certifications
  • N/A

Core Job Responsibilities
  • Collections of all outstanding claims by direct payer contact, utilization of payer websites, and EDI/Claims system
  • Research and resolve all payments issues/errors for insurance balances
  • Responsible to complete all error corrections and insurance updates to the facility/professional claim to resolve issues preventing payment
  • Ability to obtain insurance eligibility and benefit information from payers via phone, RTE, or web for proper claims filing
  • Review smart edits and payer rejections and perform all necessary rework for reimbursement of services
  • Must possess the ability to work in different systems including claims eligibility, online payer claims system, as well as all AR management systems
  • Escalating non-denial payer issues, including review of outstanding AR greater than 90 days, and sharing details with payers and management
  • Work closely with multiple departments to obtain necessary information to resolve outstanding AR
  • Update and verify insurance records as needed to correct outstanding accounts
  • Responsible for ensuring claim has been received and is processing with payer within the timely filing period as defined by departmental goals and insurance guidelines
  • Ability to present trends and issues to payers during monthly provider calls
  • Gather information from payers to submit payment research requests when payment is not posted to an account
  • Produce reports and data in Excel as needed
  • Must have working knowledge of registration, payment posting, error correction and other billing functions
  • Exhibit professionalism and good customer service skills
  • Ability to maintain confidentiality and handle sensitive information
  • Responsible for responding to emails within 24/48-hour turnaround time from receipt
  • Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met
  • Other duties as assigned.

What Spartanburg Regional Healthcare System employees say

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About Spartanburg Regional Healthcare System

Sourced by ZipRecruiter

Spartanburg Regional Healthcare System is a leader in the healthcare industry, located in Spartanburg, SC, US. As a comprehensive health system, it offers services encompassing everything from wellness, prevention, and care coordination to specific medical treatments for a wide range of diseases and health issues. Spartanburg Regional Healthcare System was founded in 1921 and has since developed a reputation for excellence and innovative care, growing to include six hospitals, 100 medical offices, 8,000 associates and more than 900 medical staff.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Spartanburg, SC, US

Year founded

1921