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Remote Collections Jobs in Sumter, SC (NOW HIRING)

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Sumter, SC

Remote Collections information

See Sumter, SC salary details

$11

$19

$26

How much do remote collections jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote collections in Sumter, SC is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.39 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Sumter, SC?

The most popular types of Collections jobs in Sumter, SC are:

What job categories do people searching Remote Collections jobs in Sumter, SC look for?

The top searched job categories for Remote Collections jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Remote Collections jobs?

Cities near Sumter, SC with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,761 per year, or $19.1 per hour.

Account Representative - Columbia, SC

DCM Services

Columbia, SC • Remote

$17.50 - $19/hr

Full-time

Re-posted 22 days ago

Job description

Description

DCM Services

Account Representative 

Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt


About DCM Services

DCM Services, LLC is a nationally recognized leader in estate and specialty collections, headquartered in the Minneapolis-Saint Paul metro area. For over 30 years, we have partnered with some of the country's largest financial institutions to provide compassionate, compliant, and professional account resolution services.

At DCM Services, we believe that treating people with dignity - whether they are our employees or the families we serve - is the foundation of everything we do. Our team members enjoy a collaborative culture, ongoing development opportunities, and a workplace where your contributions truly matter.


The Opportunity

As an Account Representative I, you will serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota location. You will be part of a supportive team that values empathy, accuracy, and professionalism.

Requirements

Key Responsibilities

Generate outbound calls and field incoming calls

Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing

Negotiate payment arrangements and follow up as needed

Send confirmation and settlement letters as required

Accurately document accounts and notate files with correct transaction codes

Respond to all voicemail messages daily

Adhere to company policies, procedures, and client-specific requirements

Uphold company information security and privacy responsibilities


What You Bring

High School Diploma or GED

Goal-oriented mindset with strong organizational skills

Courteous, empathic, and professional telephone manner

Strong verbal and written communication skills

Ability to multi-task effectively in a fast-paced, regulated environment

Team-oriented with the ability to also work independently

Computer proficiency and the ability to learn new systems

Licensed Debt Collector (or ability to obtain licensure)


Why DCM Services?

Competitive, freshly increased wages - we invest in our people

Meaningful work that requires true compassion and professionalism

Collaborative, supportive team culture in a stable, established company

Bonus-eligible role with performance recognition


#DCMCC1

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