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Remote Collections Jobs in Concord, NC (NOW HIRING)

Wealthfront

Fraud Operations Specialist

Charlotte, NC · Remote

$81K - $90K/yr

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for ... A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors ...

Aprio

Senior Associate, Tax Controversy

Charlotte, NC · On-site +1

$70K - $133K/yr

... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

OnHires

Be Seen First

Work From Home Customer Service Representative - Entry Level | $14/hr

Salisbury, NC · Remote

$14/hr

This is a remote, phone-based customer service role with paid training provided. No previous call center experience is required. If you have prior verifiable work experience, communicate clearly, and ...

Getaway

Customer Representative

Matthews, NC · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Matthews, NC · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

The Hartford

Customer Care Representative

Charlotte, NC · Remote

$25/hr

This role will have a 100% Remote Work arrangement. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Concord, NC

Remote Collections information

See Concord, NC salary details

$12

$19

$28

How much do remote collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote collections in Concord, NC is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Concord, NC?

The most popular types of Collections jobs in Concord, NC are:

What are popular job titles related to Remote Collections jobs in Concord, NC?

For Remote Collections jobs in Concord, NC, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Concord, NC look for?

The top searched job categories for Remote Collections jobs in Concord, NC are:

What cities near Concord, NC are hiring for Remote Collections jobs?

Cities near Concord, NC with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Concord, NC as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,583 per year, or $20 per hour.

Risk Consulting Manager - Process Risk and Controls

RSM

Charlotte, NC • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Position Overview
As a Manager in RSM's expanding Process Risk and Controls Practice, you will play a key role in helping clients strengthen their risk and control environments while advancing your own leadership journey. This role offers the opportunity to apply your expertise in a meaningful way, supported by a culture that prioritizes continuous learning, mentorship, and collaboration.
You will gain exposure to a broad range of industries, with a focus on commercial clients and opportunities within life sciences engagements, while partnering with senior leaders on strategic initiatives that help organizations manage risk effectively.
What You'll DoClient Delivery & Advisory
  • Serve as a trusted advisor to commercial-sector clients by bringing forward insights on emerging risks, trends, and leading practices
  • Partner with internal audit teams, chief risk officers, SOX program leaders, and other stakeholders to strengthen enterprise risk management
  • Lead risk assessment interviews and develop risk-based internal audit plans tailored to client environments
  • Review engagement deliverables-including process narratives, flowcharts, and risk/control assessments-to ensure quality and forward-looking insights
  • Conduct closing meetings with client leadership to communicate findings and recommendations
Engagement & Financial Management
  • Maintain responsibility for engagement economics, including budgeting, billing, and collections
  • Manage multiple client engagements simultaneously, ensuring high-quality delivery and client satisfaction
  • Support scope development, project planning, and budget alignment for new and existing clients
Leadership & Business Development
  • Build and maintain strong relationships with management-level and C-suite client stakeholders
  • Lead and develop engagement teams through effective delegation, coaching, and mentorship
  • Support business development efforts by contributing to proposals, pitch materials, and client conversations
  • Participate in industry events and associations to expand market presence and deepen sector expertise
Firm Contribution & Thought Leadership
  • Contribute to internal and external thought leadership focused on emerging risks and best practices
  • Collaborate across service lines to deliver integrated solutions that meet client needs
  • Build and leverage internal and external networks to drive client value and business growth
Minimum Qualifications
  • Bachelor's or Master's degree in Business, Accounting, or a related field
  • Minimum of 5 years of experience in SOX, internal audit, external audit, or related internal control roles
  • Relevant professional certification (e.g., CPA, CIA)
Preferred Qualifications
  • Experience leading project-based work with defined milestones and timelines
  • Strong proficiency in professional writing, data analysis, and presentation tools
  • Ability to travel to meet client needs and collaborate effectively across teams
  • Adaptability to flexible work environments, including hybrid and remote work
  • Strong verbal and written communication skills
  • Effective time management and prioritization abilities
  • Experience across multiple industries or subject-matter expertise in a specific sector (life sciences experience a plus)
  • Proven ability to perform successfully in high-pressure, client-facing environments

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $101,000 - $203,000

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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