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Remote Collections Jobs in Chesapeake, VA (NOW HIRING)

Sentara Healthcare

Paralegal

Virginia Beach, VA · On-site +1

Must demonstrate a strong knowledge of the legal collections process. On site at 1330 Sentara Park ... For positions that are available as remote work, Sentara Health employs associates in the following ...

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Chesapeake, VA

Remote Collections information

See Chesapeake, VA salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote collections in Chesapeake, VA is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.37 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Chesapeake, VA?

The most popular types of Collections jobs in Chesapeake, VA are:

What are popular job titles related to Remote Collections jobs in Chesapeake, VA?

For Remote Collections jobs in Chesapeake, VA, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Chesapeake, VA look for?

The top searched job categories for Remote Collections jobs in Chesapeake, VA are:

What cities near Chesapeake, VA are hiring for Remote Collections jobs?

Cities near Chesapeake, VA with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Chesapeake, VA as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,360 per year, or $20.8 per hour.

Financial Aid Counselor I

Regent University

Virginia Beach, VA • On-site, Remote

$40K - $42K/yr

Full-time

Medical, Life, Retirement

Re-posted 25 days ago

Regent University rating

6.8

Company rating: 6.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

482nd of 631 rated colleges and universities

Job description

Financial Aid Counselor I

Apply now Job no: 50000366
Work type: Full time
Location: Virginia Beach
Categories: Staff & Administration

The Financial Aid Counselor I position will serve as an embedded representative directly supporting student-facing positions (inclusive of but not limited to Academic Advisors and Admissions Counselors). This position will field a high volume of internal contacts within a call center environment, in addition to engaging in direct contact with Regent University students as needed to resolve complex cases, escalated accounts, in support of new hire training experiences. The Financial Aid Counselor I serves as an expert in financial aid and payment plan options.

Work Location: Virginia Beach, VA (qualified candidates may be considered for remote work depending on location)

Salary: $40,000 - $42,000 annually

Essential duties:

  • Answer simple and complex financial aid questions accurately and efficiently. 
  • Maintain an expert level knowledge base on federal, state, institutional, and external award programs. 
  • Stay current on other programs and policies that are important to students, such as admissions protocol, financial aid, international admissions, military affairs, and student housing.
  • Provide extraordinary service to both internal and external customers within the organization. 
  • Successfully navigate internal organization structures in support of a 'one-stop-shop' student experience. 
  • Field a high volume of contacts relating to financial aid, payment plans, and account collections.
  • Coordinates and participates in financial aid events.

Qualifications:

  • Bachelor's Degree or commensurate higher education experience required

Candidates must have:

  • Excellent verbal and written communication skills
  • Strong leadership skills
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Benefits:

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Consideration will only be given to applications submitted directly through the Regent University career site located here https://careers.regent.edu/jobs/financial-aid-counselor-i-3071b535-8319-448d-88b6-cea959713e0a

Advertised: 27 Apr 2026 Eastern Daylight Time
Applications close: 31 Oct 2026 Eastern Daylight Time

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