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Remote Collection Jobs in Chesapeake, VA (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote collection in Chesapeake, VA is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.37 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Chesapeake, VA?

The most popular types of Collection jobs in Chesapeake, VA are:

What are popular job titles related to Remote Collection jobs in Chesapeake, VA?

For Remote Collection jobs in Chesapeake, VA, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Chesapeake, VA look for?

The top searched job categories for Remote Collection jobs in Chesapeake, VA are:

What cities near Chesapeake, VA are hiring for Remote Collection jobs?

Cities near Chesapeake, VA with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Chesapeake, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,360 per year, or $20.8 per hour.

BCBA - Hybrid Clinical & Operations Supervisor (Remote)

Civitas Health Services

Chesapeake, VA • On-site, Remote

$71K - $87K/yr

Full-time

Posted 14 days ago

Job description

Overview

Civitas Health Services is restructuring its ABA program across the Richmond Metro and Hampton Roads regions with one goal: to build the best ABA program in the country - an evidence-based practice driven by data collection, graphed and charted outcomes, ISP-driven planning, and regulatory compliance followed to the letter. We are hiring a BCBA who is equal parts clinician and program builder to help lead that transformation.

About the Role

This is not a standard BCBA position. You will carry a reduced service-hour expectation specifically so you can design, deploy, and run the operational backbone of our ABA program. You will work hand-in-hand with our Healthcare Administrator in weekly coordination meetings, tracking program metrics, utilization, and initiatives - and turning what the data says into action plans.

Remote (Virginia): Part-Time/Full Time

BCBA Salary Range:$96,000 - $118,000 commensurate with experience

Bonus Incentive Program:

  • You will be enrolled in our monthly performance-based incentive program, MAP (Motivation, Ambition, Progress). This point-based program allows you to earn up to $10,000 annually in bonuses, in addition to your base salary.

Qualifications (Minimum): BCBA /LBA Licensed by the State of Virginia Department of Health Professions Board of Medicine

What You Will Own

  • RBT supervision, training & credentialing program (strategic mandate). Build and run our internal pipeline end-to-end: structured supervision toward RBT certification (including candidates hired before certification), certification maintenance and renewal tracking, and an ongoing training curriculum in documentation standards, treatment fidelity, and ethics.
  • Program development & implementation. Design and deploy clinical programming and monitor overall program function across both regions.
  • Operations & administrative coordination. Partner with the Healthcare Administrator on program oversight, group scheduling, vendor and third-party collaborator management, and weekly metrics-driven coordination meetings.
  • Clinical service delivery. Maintain a partial caseload with your own billing; assist with initial assessments and reassessments, monthly and quarterly ISP reviews, and weekly care coordination and outreach.
  • Quality & compliance. Help ensure services align with Virginia DMAS/Medicaid regulations, the BACB Ethics Code, and Joint Commission accreditation standards, with outcomes demonstrated through graphs and charts at every ISP touchpoint.

What You Bring

  • Board Certified Behavior Analyst (BCBA) in good standing; licensed or license-eligible as an LBA in Virginia.
  • Demonstrated strength in program operations, program development, or clinical systems - you have built processes, not just followed them.
  • Experience supervising RBTs and supporting technicians through certification (RBT supervision program experience strongly preferred).
  • Fluency in data: collection systems, aggregation, analysis, and visual presentation of client outcomes.
  • Working knowledge of Virginia DMAS/Medicaid ABA requirements and utilization standards; Joint Commission experience a plus.
  • Exceptional organization and communication; comfortable co-owning program operations with administrative leadership.

What We Offer

  • A rare hybrid clinical/operations seat with real authority to design and build.
  • Reduced billable-hour expectation (~20 hrs/week) to protect your program-building time.
  • Remote work within Virginia, supporting our Richmond Metro and Hampton Roads teams.
  • A leadership team committed to an evidence-based, data-driven, fully compliant model - and to being the best in the country.

Civitas Health Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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