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Remote Collections Jobs in Antioch, CA (NOW HIRING)

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Remote Collections information

See Antioch, CA salary details

$14

$24

$34

How much do remote collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote collections in Antioch, CA is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Antioch, CA? For Remote Collections jobs in Antioch, CA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Antioch, CA look for? The top searched job categories for Remote Collections jobs in Antioch, CA are:
What cities near Antioch, CA are hiring for Remote Collections jobs? Cities near Antioch, CA with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Antioch, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $50,762 per year, or $24.4 per hour.

SNF Billing Specialist (Remote)

NewGen Administrative Services

Fremont, CA โ€ข On-site, Remote

$35 - $47/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Job description

SNF Billing Specialist (Remote)
Remote - Must be able to work Pacific Time.
$35-$47 per hour
Join a team that feels like family-from wherever you work best.
NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person-centered care. We're looking for a deeply experienced Billing Specialist II to own complex billing and collections across three facilities. This is the role for a SNF billing pro who knows California Medicaid cold and thrives working independently.
What you'll do:
  • Audit and manage billing accounts for three facilities with precision and efficiency
  • Communicate with Medicare, California Medicaid (Medi-Cal), HMOs, and other payors to ensure fast, accurate reimbursement
  • Proactively handle collections, set up payment plans, and resolve account discrepancies
  • Serve as the trusted billing expert for patients and families-via phone and virtual channels-answering questions and collecting balances with empathy

What you bring:
  • Must have: 5+ years of verifiable Skilled Nursing Facility (SNF) billing experience
  • Must have: Deep working knowledge of California Medicaid (Medi-Cal), Medicare, and HMO billing rules
  • Must have: Proven ability to manage collections, resolve complex billing issues, and communicate sensitively with patients
  • Must have: Self-starter mindset and comfort working remotely with minimal supervision
  • Nice to have: High-volume billing and collections experience
  • Nice to have: Billing and coding certification

Who we are.
We live by Teamwork, Creativity, Respect, Appreciation, Honesty, and Integrity. At NewGen, your voice matters, your expertise is respected, and your contributions are genuinely celebrated-no matter where you're logging in from.
Why you'll love it here:
  • Competitive pay with full pay transparency
  • Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
  • Ongoing training and continuing education
  • Clear paths for advancement within a growing organization
  • Referral bonus program

Ready to put your 5+ years of SNF billing expertise to work in a flexible, supportive environment? Apply today.
We are an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.
Compensation displayed represents the reasonable pay range we expect to pay for this role in the posted location. Final offers consider a variety of factors including experience, skill set, and internal equity.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.