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Collections Jobs in Antioch, CA (NOW HIRING)

Conexwest

Collections Manager

Lathrop, CA · On-site

$75K - $85K/yr

We are seeking an experienced and results-driven Collections Manager to lead and oversee the company's collections operations at our Lathrop, CA location. This role is responsible for managing ...

Conexwest

Collections Manager

Lathrop, CA · On-site

$75K - $85K/yr

We are seeking an experienced and results-driven Collections Manager to lead and oversee the company's collections operations at our Lathrop, CA location. This role is responsible for managing ...

PACS

Billing and Collections Manager

Concord, CA · On-site

$85K - $100K/yr

Billing and Collections Manager Diablo Valley Post Acute is seeking an experienced and detail-oriented Billing and Collections Manager to join our team. This is a full-time position offering a ...

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All JobsCollections JobsCollections Jobs in Antioch, CA

Collections information

See Antioch, CA salary details

$14

$24

$34

How much do collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for collections in Antioch, CA is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Antioch, CA?

The most popular types of Collections jobs in Antioch, CA are:

What cities near Antioch, CA are hiring for Collections jobs?

Cities near Antioch, CA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Antioch, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,762 per year, or $24.4 per hour.

Associate AR Collections Specialist

California Hydronics

Hayward, CA • On-site

$24 - $30/hr

Full-time

Medical, Life, PTO

Posted 8 days ago

Job description

Associate AR Collections Specialist

Location: Hayward, CA -- ON SITE

Schedule: Full-Time (MonFri, 8:00 AM 5:00 PM)

Hourly Rate: $24 to $30 hourly DOE

Why Join CHC? Build Your Future & Own Your Success!

Looking for a stable, full-time position with a company that actually invests in you?

At CHC, our employees aren't just stafftheyre owners.

When you join our team, you gain access to a robust total rewards package designed to support your work, life, and financial goals:

  • Employee Stock Ownership Plan (ESOP): Build wealth and share in CHCs growth as an employee-owner.
  • Tuition Reimbursement: Grow your career and let us help pay for your continuing education.
  • Generous Paid Holidays & PTO: Plenty of time off to rest, recharge, and enjoy life outside of work.
  • Comprehensive Health Benefits: Top-tier coverage to protect you and your family.
The Opportunity

As an Associate Collections Specialist, you will play a key role in CHCs accounting and cash flow operations. Reporting to the Credit & Collections Manager, youll handle high-impact tasks like cash posting, lien releases, account reconciliations, and proactive customer outreach.

What Youll Do Day-to-Day
  • Collection & Account Monitoring: Assist with past-due collections, monitor assigned account ages, and make high-volume customer calls and emails.
  • Cash Posting & Lien Releases: Issue lien releases, resolve discrepancies, and accurately post daily payments while investigating short payments or missed invoices.
  • Cross-Departmental Collaboration: Partner directly with Sales, Inside Sales, and external clients to resolve account inquiries and billing issues.
  • Portals & Financial Support: Manage billing through customer portals, handle account reconciliations, post journal entries, and support annual financial audits.
What Were Looking For

Requirements (Must-Haves)

Education:

High school diploma.

Experience:

Minimum 3 years of credit & collections OR general accounting experience.

Minimum 3 years of fast-paced customer service experience.

Technical Skills:

Working knowledge of Microsoft 365 and Salesforce / FinancialForce (or similar apps).

Core Skills:

High attention to detail

Strong follow-through

Exceptional written/verbal communication

Proven ability to analyze/interpret financial data and take decisive action.

Strong commitment to confidentiality and ethical conduct.

Preferred Qualifications (Bonus Points!)

Associates Degree in Accounting.

CHC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, national origin, disability, age, sexual orientation, or any other legally protected status.

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