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Collections Jobs in Ontario, CA (NOW HIRING)

Robert Half

Collections Specialist

Pomona, CA · On-site

$19.79 - $25/hr

We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while ...

TaxRise

Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

ABOUT THE ROLE The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves ...

ServiceMaster

Collections Specialist

Azusa, CA · On-site

$25 - $28/hr

Health insurance Collections Specialist-on site ServiceMaster by T.A. Russell - California Help us recover what matters-both for our customers and our business ServiceMaster by T.A. Russell is a ...

TaxRise

Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

ABOUT THE ROLE The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves ...

Kahana & Feld LLP

Collections Specialist

Irvine, CA · Hybrid

$30 - $35/hr

Description The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by partnering with attorneys, clients, and Finance personnel to facilitate the timely ...

TaxRise

Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

ABOUT THE ROLE The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

About The Position The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA

$20 - $26.50/hr

The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high-end auto and ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

About The Position The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high ...

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All JobsCollections JobsCollections Jobs in Ontario, CA

Collections information

See Ontario, CA salary details

$13

$21

$30

How much do collections jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collections in Ontario, CA is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Ontario, CA?

The most popular types of Collections jobs in Ontario, CA are:

What cities near Ontario, CA are hiring for Collections jobs?

Cities near Ontario, CA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Ontario, CA as of August 2026, with employment types broken down into 1% Internship, 88% Full Time, 6% Part Time, 3% Temporary, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,398 per year, or $21.8 per hour.

Collections Specialist

Robert Half

Pomona, CA • On-site

$19.79 - $25/hr

Temporary

Posted 25 days ago

Job description

We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while also assisting with consumer collections, helping maintain timely payments and strong customer relationships. The ideal candidate brings sound judgment, persistence, and a detail-oriented approach to resolving outstanding balances in a fast-paced environment.
Responsibilities:
• Manage collection activity for a portfolio of primarily commercial accounts, with additional support for consumer accounts when needed.
• Follow up on past-due balances with an emphasis on newer delinquency ranges, especially accounts approximately 60 to 90 days overdue.
• Communicate with customers by phone and email to secure payment commitments, resolve account issues, and document collection efforts accurately.
• Partner with sales and service teams during customer discussions when account concerns require cross-functional support.
• Review account status, payment trends, and aging details to determine appropriate next steps and escalation needs.
• Use Sage 100, Application Extender, and Excel to track receivables, update account records, and monitor collection activity.
• Support recovery efforts by identifying payment barriers and recommending practical solutions that improve repayment outcomes.• Experience handling business-to-business and/or consumer collections, with the ability to manage delinquent accounts professionally.
• Understanding of core collection practices, credit follow-up, and debt recovery procedures.
• Basic working knowledge of Excel; experience with pivot tables and VLOOKUP is helpful.
• Familiarity with Sage 100, Application Extender, or similar accounts receivable and collection systems is preferred.
• Strong communication skills and the confidence to speak with customers and internal teams about overdue balances.
• Positive attitude, dependable work ethic, and a clear interest in building success within collections.
• Accounts receivable experience with some collections exposure will also be considered.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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