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Collections Jobs in Carlsbad, CA (NOW HIRING)

Collections Specialist - TEMP

San Diego, CA · On-site

$19.50 - $26.50/hr

POSITION SUMMARY As a Collections Specialist, you will be responsible for managing and collecting overdue payments from our Members and Chairs (clients). Reporting to the Accounts Receivable Manager ...

New

Under the supervision of the Wastewater Collections System Manager, the Wastewater Collections System Worker performs a wide variety of manual labor tasks associated with the maintenance and repair ...

Under the supervision of the Wastewater Collections System Manager, the Wastewater Collections System Worker performs a wide variety of manual labor tasks associated with the maintenance and repair ...

Under the supervision of the Wastewater Collections System Manager, the Wastewater Collections System Worker performs a wide variety of manual labor tasks associated with the maintenance and repair ...

The collections include but are not limited to: digital and physical archival material including paper documents, manuscripts, sound and visual recordings, as well as cultural items and ...

The collections include but are not limited to: digital and physical archival material including paper documents, manuscripts, sound and visual recordings, as well as cultural items and ...

Job Summary Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency.

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the Accounting & Finance team. Position summary: Responsible for collection of client accounts receivable ...

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Collections information

See Carlsbad, CA salary details

$13

$22

$31

How much do collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for collections in Carlsbad, CA is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Carlsbad, CA?

The most popular types of Collections jobs in Carlsbad, CA are:

What cities near Carlsbad, CA are hiring for Collections jobs?

Cities near Carlsbad, CA with the most Collections job openings:

Infographic showing various Collections job openings in Carlsbad, CA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,314 per year, or $22.3 per hour.

Acquisitions and Electronic Collections Management Assistant

San Diego, CA


University of San Diego
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

467th of 627 rated colleges and universities

People enjoy working here

Respectful managers

Uninterrupted breaks


Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago


Job description

Acquisitions and Electronic Collections Management Assistant

Apply now Posting #: 5673
Position Status: Full-time regular
Location: San Diego
Position Type: Staff, Copley Library

Position Title & Department:

 Acquisitions and Electronic Collections Management Assistant; Copley Library Posting #

5673

Department Description:

The Helen K. and James S. Copley Library, located on the west end of the campus, currently houses over 500,000 volumes. Collections include books, journals, reference works, databases, government documents, newspapers and electronic journals in many languages, as well as maps, videos, sound recordings, microforms and rare books.

University Description:

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity's urgent challenges.

Detailed Description:

Reporting to the Senior Electronic and Open Content Librarian in coordination with the Head of Collections, Access, and Discovery, the Acquisitions and Electronic Collections Management Assistant oversees payment for library materials and assists with the maintenance and assessment of library electronic resources. This position works closely with the Senior Electronic and Open Content Librarian, the Head of Collections, Access, and Discovery, the Budget and Operations Manager, campus Accounts Payable and Procurement departments, and library vendors to ensure timely placement, set up, payment, and receipt of electronic resource orders. This position analyzes, tracks, and manages a variety of data used in the library acquisitions process, including budget and usage data, to support informed acquisition decisions. The role also assists the Senior Electronic and Open Content Librarian with maintaining Copley Library's continuing e-resources collections. Additionally, the position coordinates with the Continuing Resources and Licensing Assistant to oversee up to four work-study students. This position works onsite.

Duties and Responsibilities:

Invoice Processing and Budget Tracking:                                                 

  • Promptly receives, verifies, and processes library materials invoices and credits in the Alma Ex Libris Integrated Library System (ILS) for timely export to the university accounting system.
  • Performs monthly library acquisition expense reconciliation.
  • Tracks and anticipates invoice renewal schedule for regular library subscriptions.
  • Coordinates with other departments on campus to ensure payment for shared invoices.
  • Maintains order and invoice records for library resources  and communicates with vendors to update records.
  • Works closely with the Senior Electronic and Open Content Librarian to track library resource payment statuses, update payment records, and communicate with the Budget and Operations Manager and Accounts Payable on discrepancies or errors.
  • Provides updates and reports on projected library expenditures as needed to library management.
  • Works with Procurement and library vendors to maintain and update vendor payment profiles in ILS and the university procurement platform.
  • Stays up-to-date with current university, state, and federal tax requirements.

Usage Data Management and Collections Assessment:                         

  • Harvests and compiles usage data from library vendors and maintains library usage reporting platform.
  • Assists Senior Electronic and Open Content Librarian with analyzing usage, budget, and related library resources data across combined datasets to support informed collection assessment decision-making.
  • Creates and compiles usage reports for internal and external sharing with various groups.

E-resources Acquisitions and Access                                                       

  • Assists Senior Electronic and Open Content Librarian with activation of electronic resource orders, including e-journals, databases, e-book packages, and open access collections.
  • Oversees update notifications in ILS related to electronic collections access.
  • Provides coverage as needed for basic troubleshooting related to technical issues with accessing electronic resources.

General and Miscellaneous Duties:                                                             

  • Coordinates with Continuing Resources and Licensing Assistant to hire, train, supervise, and evaluate up to four work study student assistants.
  • Participates in library activities and committees.
  • Maintains technical knowledge by attending education workshops, etc.
  • Maintains and revises documentation.
  • Other duties as assigned.

Special Conditions of Employment:

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

Job Requirements:

Minimum Qualifications:

  • Bachelor's degree required.  Substitution: A high school diploma plus two years of work experience may substitute for the degree requirement.
  • Foundational Excel skills required.
  • Adaptable and analytical approach to problem-solving required.

Preferred Qualifications:

  • Previous accounting or budget experience preferred.
  • Previous academic library or acquisitions related work experience preferred.
  • Experience with Ex Libris Alma and Workday preferred.
  • One year supervisory or leadership experience preferred.

Performance Expectations - Knowledge, Skills and Abilities:

  • Organizes, prioritizes, and performs detail-oriented tasks.
  • Maintains consistent accuracy and quality during routine work.
  • Writes clearly and concisely for diverse internal and external teams.
  • Excellent, practical computer skills; able to research and find information online.
  • Aptitude and willingness to learn intermediate spreadsheet functions.
  • Works effectively with different teams to problem-solve together.
  • Works independently with guided autonomy.
  • Works with and safeguards confidential information.
  • Demonstrates a commitment to continuous learning and to current trends related to job duties.
  • Enforces and follows Copley Library and University policies.
Posting Salary:

$21.82 - $28.02 per hour; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position.  Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions:

Resume and Cover Letter Required

Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review.  If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

 
Additional Details:

Hours: 37.5 hours per week

Closing date: Open until filled 

Note: External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: August 07, 2026 Pacific Daylight Time
Applications close:

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