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Remote Collections Jobs in Andover, MA (NOW HIRING)

Eastern Bank

Default Associate

Wakefield, MA · On-site +1

$22.74 - $36.55/hr

Attend seminars, training to gain advanced knowledge of collections arena. Education and Experience A bachelor's degree in a financial discipline is preferred or 3 - 5+ years of related work ...

Santander

Senior Workout Officer - Remote

Boston, MA · Remote

Senior Workout Officer - Remote Country: United States of America It Starts Here: Santander is a ... or Collections experience. - Required. * 9+ Years Financial Services Industry. - Required.

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Remote Collections information

See Andover, MA salary details

$13

$21

$30

How much do remote collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote collections in Andover, MA is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Andover, MA?

The most popular types of Collections jobs in Andover, MA are:

What cities near Andover, MA are hiring for Remote Collections jobs?

Cities near Andover, MA with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,221 per year, or $21.7 per hour.

Technical Co-founder (CTO) - AI Collections Agent

FutureSight

Boston, MA • On-site, Remote

Full-time

Re-posted 3 days ago

Key responsibilities

  • Take ownership of product development by building, maintaining, and improving the production code and technical infrastructure.

  • Design and implement architecture, reliability standards, and core systems to ensure in-production reliability and scalability.

  • Own the integration layer with accounting and ERP systems, and develop internal tools for configuration, monitoring, and performance optimization.

Job description

The Opportunity
Finance teams at B2B companies lose cash the same way every month: an invoice ages past 45 days, someone sends an email, no reply, someone calls, voicemail, they call again next week, still nothing. AR teams spend 60-70% of their week on manual follow-up instead of posting cash, closing disputes, or analyzing aging. Adding headcount doesn't fix it; manual follow-up simply doesn't scale, and every ERP hits the same wall.
Problem and solution validation are complete. Live pilots are running with early design partners and entering production evaluation. The next phase is proving in-production reliability, delivery economics, and scalability. The teams that ship credible AI workers into finance-sensitive functions in the next 18 months will define the category. We intend to be one of them.
The Venture
Argentl delivers an AI collections agent that handles outbound debtor follow-up automatically - trained, monitored, and continuously improved by our team. Rather than another self-serve SaaS tool, Argentl is evaluated on outcomes: DSO reduction, hours returned to the AR team, and cash commitments captured - not configuration effort.
Give us a list of overdue accounts and our voice agent calls each debtor, confirms invoice awareness, and captures exactly what they say - a payment commitment, a dispute, a request to split, or silence. The AR team gets a clean morning report: who's committed, who's disputing, who's gone silent, and what to do next. No ERP migration, no system credentials, no workflow overhaul - we're calling within a week of receiving the data. The roadmap expands from collections follow-up into adjacent AI finance-ops roles, all delivered through the same managed model.
The Partnership
The CEO co-founder is in place. The customer thesis is validated, design partners are engaged, and live pilots are running. What remains is to bring on the technical co-founder - a partner who will own product and engineering with the same conviction, urgency, and ownership stake.
This is a co-founder role, not a CTO hire. In return for that level of commitment, you receive founder-level equity, founder-level authority with co-decision rights on product, technology, hiring, fundraising, and strategy, and a genuine partnership with the CEO on every material decision.
What you'll own
As Co-Founder & CTO, you will take over the production code and continue building the product (the first lines of production code), set the technical direction, and lead execution end-to-end.
  • Architecture & Reliability - Harden the voice and workflow systems for in-production reliability. Establish core architecture, observability, and audit-trail standards for a product that speaks to customers' debtors on their behalf.
  • Delivery Layer - Build the internal infrastructure that lets the team configure, monitor, and optimize agent performance without scaling engineering headcount. Mature the workflow engine so every call, intent classification, and next-action flows through reliably.
  • Integrations & Distribution - Own the accounting and ERP integration layer (QuickBooks, Xero, and beyond) that turns Argentl from a CSV upload into an embedded part of the finance stack - the primary distribution unlock.
  • Unit Economics - Own the trade-offs between AI quality and cost-per-call, and lock in unit economics within a productized monthly pricing model.
  • Customer & Market - Represent the company in front of finance leaders, partners, and investors as the technical voice of the venture.
  • Roadmap - Convert pilots into paying customers, expand the AI staff beyond collections, and begin a path toward custom and self-hosted models where data-privacy and financial-compliance requirements demand it.
  • Team - Recruit and lead the founding engineering team, and establish the cultural foundation of the company
Co-Founder Profile
Must Have:
  • Shipped LLM-powered and voice systems into production environments where incorrect outputs carried real consequences
  • Full-stack confidence across applied LLMs, real-time voice and conversational AI, telephony, human-in-the-loop workflows, observability, and secure multi-tenant SaaS
  • Well-formed convictions about reliability engineering, edge-case management, and the trade-offs between AI quality and cost-per-call
  • Experience building managed and service-heavy platforms, with the discipline to scale delivery without scaling engineering headcount
  • Prepared to operate as a principal - including saying "this won't scale" or "this isn't ready" when the integrity of the product requires it
  • A hands-on builder - you still write code and ship, and you're happiest close to the product

Great to Have:
  • Finance, accounting, or FinOps background - you understand AR, DSO, aging, disputes, and how finance teams actually work
  • Based in Los Angeles or the San Francisco Bay Area (or ready to be)
  • Pragmatic and creative - a solution finder who gets to "working" fast and iterates from there
  • Co-operative, strategic, and hands-on in equal measure
  • Capable and willing to help in finding and closing early customer partnerships
  • An active social media presence you can put to work for founder-led distribution
How to Apply
Please submit your resume, LinkedIn profile, and a brief note on why this venture aligns with your goals as a founder. We will move quickly for the right candidate.
FutureSight is committed to diversity, equity, and inclusion. We welcome applicants of all backgrounds and experiences.

Apply