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Remote Collections Jobs in Worcester, MA (NOW HIRING)

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Remote Collections information

See Worcester, MA salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote collections in Worcester, MA is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Worcester, MA? For Remote Collections jobs in Worcester, MA, the most frequently searched job titles are:
What cities near Worcester, MA are hiring for Remote Collections jobs? Cities near Worcester, MA with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Worcester, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Senior Care Accounts Receivable Director

ACA Ascentria Care Alliance

Worcester, MA โ€ข Remote

Full-time

Posted 12 days ago


Job description

Senior Director of Accounts Receivable (Senior Care)

Remote | Full-Time | Exempt

Lead Financial Excellence That Supports Exceptional Senior Care

At Ascentria Care Alliance, our mission is to strengthen communities by empowering people to respond to life's challenges. Behind every resident we serve is a dedicated team committed to delivering compassionate, high-quality careโ€”and that begins with strong financial operations.

We're seeking an experienced Senior Director of Accounts Receivable to provide strategic leadership for billing and collections across our Senior Care Division. This is an exciting opportunity for a healthcare revenue cycle leader who enjoys developing teams, improving processes, and ensuring financial sustainability in a mission-driven organization.

What You'll Do

As the Senior Director of Accounts Receivable, you'll oversee the organization's centralized billing and collections functions, providing leadership to regional and centralized teams while ensuring timely, accurate reimbursement for services provided across our skilled nursing communities.

You'll partner closely with Finance and operational leaders to strengthen revenue cycle performance, improve cash flow, and support our continued commitment to delivering exceptional care.

Key Responsibilities

  • Provide strategic leadership for all Senior Care billing, collections, and accounts receivable operations.
  • Lead and mentor Central Billing, Accounts Receivable Managers, Regional AR staff, Regional Project Billers, and Medicaid Application Specialists.
  • Ensure accurate and timely billing of Medicare, Medicaid, managed care, private pay, and other payer sources.
  • Monitor accounts receivable performance and collections to maximize cash flow and reduce outstanding receivables.
  • Develop, coach, and support billing teams through ongoing training and performance management.
  • Analyze revenue cycle metrics and identify opportunities to improve efficiency, accuracy, and reimbursement.
  • Ensure compliance with federal, state, and payer billing regulations.
  • Partner with clinical, operational, and finance leaders to resolve billing issues and strengthen financial performance.
  • Lead process improvement initiatives and support the implementation of new systems and best practices.

What You'll Bring

  • Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or a related field (or equivalent experience).
  • Three or more years of leadership experience in healthcare billing, accounts receivable, or revenue cycle management.
  • Experience within skilled nursing, long-term care, or post-acute care strongly preferred.
  • Strong knowledge of Medicare, Medicaid, managed care, and private pay billing.
  • Experience with PointClickCare preferred.
  • Proficiency with Microsoft Office, including Excel.
  • Strong analytical, organizational, and problem-solving skills.
  • Demonstrated ability to lead teams, manage multiple priorities, and drive continuous improvement.

Why Join Ascentria?

At Ascentria, your work has purpose. Every improvement you make to our revenue cycle helps ensure we can continue providing compassionate, high-quality care to older adults throughout New England.

We offer:

  • Remote work opportunity
  • Competitive salary
  • Comprehensive health and wellness benefits
  • Generous paid time off
  • 403(b) retirement plan with employer match
  • Professional development and career growth opportunities
  • A collaborative, mission-driven culture where your work makes a meaningful impact

Join Our Team

If you're passionate about building high-performing teams, improving financial operations, and supporting an organization dedicated to caring for others, we'd love to hear from you.

Apply today and help strengthen the financial foundation that allows Ascentria Care Alliance to continue transforming lives through exceptional senior care.