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Remote Collection Jobs in Union, KY (NOW HIRING)

Circle

Senior Analyst, AML Know Your Customer

Florence, IN · On-site +1

$97K - $127K/yr

... collection, documentation, due diligence, analysis, and escalation of customers. What you'll work ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

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Remote Collection information

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$11

$19

$27

How much do remote collection jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote collection in Union, KY is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What cities near Union, KY are hiring for Remote Collection jobs? Cities near Union, KY with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Union, KY as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,887 per year, or $19.7 per hour.
Director of Revenue Cycle Management

Director of Revenue Cycle Management

The HealthCare Connection Inc.

Cincinnati, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Career Opportunity: Director of Revenue Cycle Management
Reports to: Chief Financial Officer
Organization: The HealthCare Connection (THCC)
Location: Cincinnati, OH - Lincoln Heights (Remote Position)
About The HealthCare Connection:
Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.
Benefits:
  • Health Insurance and Rewards Program
  • Dental, and Vision Insurance
  • Free Life amp; Short-Term Disability Insurance
  • 403(b) Retirement Plan with employer match
  • Comprehensive Paid Time Off (PTO)
  • 10 Paid Holidays
Position Summary:

The Director of Revenue Cycle is responsible for the strategic oversight and operational management of all revenue cycle functions within the FQHC environment. This role leads efforts related to patient revenue optimization, billing operations, coding compliance, risk-adjustment initiatives, claims management, payer relations, and reimbursement performance. The Director collaborates closely with clinical, operational, finance, and third-party billing teams to ensure compliant, efficient, and financially sustainable revenue cycle operations that support access to high-quality patient care.

Key Responsibilities:
  • Direct and oversee all revenue cycle operations including registration, charge capture, coding, billing, claims processing, payment posting, denial management, collections, and reimbursement analysis.
  • Lead revenue cycle strategy and performance improvement initiatives to maximize cash flow, reduce denials, and improve financial outcomes.
  • Monitor and analyze key revenue cycle metrics including A/R trends, denial rates, clean claim rates, payer mix, days in A/R, and collection performance.
  • Ensure compliance with FQHC billing regulations, HRSA requirements, Medicare, Medicaid, commercial payer guidelines, and other applicable regulatory standards.
  • Oversee coding compliance and risk-adjustment capture (HCC) efforts in collaboration with providers and coding staff.
  • Manage relationships and accountability with third-party billing vendors, clearinghouses, and payer representatives.
  • Develop and implement policies, procedures, workflows, and internal controls related to revenue cycle operations.
  • Partner with clinical and operational leadership to improve documentation accuracy, charge integrity, and reimbursement outcomes.
  • Coordinate payer credentialing oversight and support contracting initiatives as needed.
  • Lead audits, payer reviews, repayment responses, and corrective action planning when necessary.
  • Prepare and present revenue cycle reports, financial analyses, and operational updates to executive leadership.
  • Identify opportunities for workflow optimization, automation, EHR improvements, and operational efficiencies.
  • Support annual budgeting, forecasting, and financial planning activities related to patient revenue.
  • Supervise, mentor, and evaluate revenue cycle staff while fostering accountability and professional development.
  • Maintain confidentiality and ensure compliance with HIPAA and organizational policies.
Qualifications:
  • Bachelor’s degree in healthcare administration, business, finance, health information management, or related field preferred; equivalent experience may be considered.
  • Minimum of 5 years of progressive revenue cycle experience in healthcare required.
  • Minimum of 2 years of leadership or supervisory experience required.
  • Strong knowledge of CPT, HCPCS, ICD-10, FQHC billing regulations, PPS reimbursement methodologies, Medicare, Medicaid, and commercial payer requirements.
  • Experience managing denials, payer audits, appeals, and reimbursement optimization initiatives.
  • Knowledge of coding compliance and documentation improvement practices.
  • Strong analytical, organizational, communication, and problem-solving skills.
  • Experience working with EHR and practice management systems.
  • Ability to collaborate effectively with clinical, operational, and financial leadership teams.
Preferred:
  • Experience in a Federally Qualified Health Center (FQHC) strongly preferred.
  • Certified Professional Coder (CPC), Certified Revenue Cycle Representative (CRCR), Certified Coding Specialist (CCS), or related certification preferred.
  • Experience overseeing outsourced billing vendors.
  • Familiarity with NextGen, EPIC, or similar healthcare systems.
  • Experience with value-based care, quality incentive programs, and risk-adjustment methodologies.
Equal Employment Opportunity/Drug-Free Workplace:
The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.

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