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Remote Collection Jobs in Maple Grove, MN (NOW HIRING)

The pay range is $132,000.00 - $238,000.00 Pay is based on several factors which vary based on position.These include labor markets and in some instancesmay include education, work experience and

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Remote Collection information

See Maple Grove, MN salary details

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$31

How much do remote collection jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote collection in Maple Grove, MN is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.62 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Maple Grove, MN? The most popular types of Collection jobs in Maple Grove, MN are:
What are popular job titles related to Remote Collection jobs in Maple Grove, MN? For Remote Collection jobs in Maple Grove, MN, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Maple Grove, MN look for? The top searched job categories for Remote Collection jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Remote Collection jobs? Cities near Maple Grove, MN with the most Remote Collection job openings:
Infographic showing various Remote Collection job openings in Maple Grove, MN as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,716 per year, or $22 per hour.
Patient Financial Representative

Patient Financial Representative

Nystrom & Associates, Ltd.

Arden Hills, MN • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Description
Job Title: Patient Financial Representative
Location: 1200 County Road E., Arden Hills, MN 55112, United States
Working Model: Training 2 weeks in AH then remote. In office rotation every 6-8 weeks for 1 day
Employee Type: 1.0 FTE - Full Time
Schedule: Mon-Fri 8:00 AM - 4:30 PM
At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.
Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom \& Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.
Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.
The Patient Financial Representative at Sagent Behavioral Health, you will be a liaison between patients and the organization, ensuring timely and accurate collection of balances while providing excellent customer service. This position is responsible for managing patient financial interactions, establishing and maintaining payment plans, processing payments, and preparing accounts for collections or refunds. The representative will act as a professional representative of Sagent Behavioral Health supporting the financial health of the organization through effective communication and account management.
Full Time Benefits:
  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:
  • Make a minimum of 100 outgoing calls and answer at least 75 incoming calls each week.
  • Establish and negotiate payment plans with patients as needed.
  • Thoroughly document all patient interactions in the account record.
  • Review claims to confirm all insurance billing is complete before referral to third-party collections.
  • Verify that all internal collection steps have been completed on each account.
    Participate in required meetings and trainings and perform other duties as assigned by management.

Requirements:
  • Collections and customer service experience; insurance billing follow up experience; Mental Health experience preferred.
  • Ability to handle high pressure conflict resolution
  • Detail oriented, flexible problem solver; maintains a positive attitude.
  • Computer Experience required, Microsoft Windows, Excel, Word, Outlook
  • High school graduate or above.

Compensation: This is a non-exempt position. Total earnings for this position will range from $18.00 - $20.00 hourly.
*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.
* Employees in these positions are W2.
Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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