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Remote Collection Jobs in Enfield, CT (NOW HIRING)

EASTERN ACCOUNT SYSTEMS

Collector

Portland, CT · Remote

$14/hr

Please note, while we are able to work fully remote, this position is only available for those who will be residing/working in Texas. Eastern Account System is a collection agency headquartered in ...

Oscar Health

Associate Director, Tax

Hartford, CT · Remote

$180K - $236K/yr

This is a remote position, open to candidates who reside in: Hartford, CT. You will be fully remote ... For information about our collection, use, and disclosure of applicants' personal information as ...

Munich Re

Equipment Breakdown Underwriter

Hartford, CT · Remote

Position located in Hartford, CT and open to Remote Options Key Responsibilities * Renewal Management: Oversee and service renewal accounts, ensuring all necessary reviews, data collection, and ...

Cliftonlarsonallen

GRC Manager

West Hartford, CT · On-site +1

Perform quality review on client deliverables to ensure documentation and evidence collection meets ... remote work. Occasional travel may be required for client site visits #LI-RC1 Equal Opportunity ...

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All JobsRemote Collection JobsRemote Collection Jobs in Enfield, CT

Remote Collection information

See Enfield, CT salary details

$13

$21

$30

How much do remote collection jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote collection in Enfield, CT is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.38 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Enfield, CT? For Remote Collection jobs in Enfield, CT, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Enfield, CT look for? The top searched job categories for Remote Collection jobs in Enfield, CT are:
What cities near Enfield, CT are hiring for Remote Collection jobs? Cities near Enfield, CT with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Enfield, CT as of June 2026, with employment types broken down into 33% Full Time, 47% Part Time, and 20% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Customer Service - Payment Collection Representative

EASTERN ACCOUNT SYSTEMS

Portland, CT • Remote

$13.50/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

About the job:

Do you get a sense of satisfaction from helping people get a better handle on things that stress them out? If so, folks like you play an important role in delivering the best experience to our customers while working in our contact center. On top of it all, you can do it all from the comfort of your own home! Our remote work teams are in real time contact throughout the workday to provide all the necessary support. We utilize virtual team environments to keep our staff in touch with weekly contests and other incentives- all while staying comfortable in your favorite flannels.

We have a full benefits package including medical, dental, vision and life insurance. We even offer ancillary coverages to help with other needs like maternity pay and other life events. Not only do we offer a competitive and reliable base rate but we offer both bonus and commission incentives as well. Our team members who really go for it, earn an additional 50% of their hourly wages just in incentives. Our pay rate starts at $13.50 per hour plus commission, with increases in hourly rate based on performance reviews.


What You'll Do:

Taking and making phone calls in order to assist customers with their accounts.

Keep in touch with your managers as they give you tips and feedback on how to get even better.

Provide customers with knowledgeable answers that give them peace of mind that issues are resolved. We keep it simple and provide you with scripted customer feedback so you are always prepared with a solid response.

What You Can Expect From Us:

Paid time off to spend on whatever you enjoy. Our staff earn paid time off based on how much they work- the more hours you put in, the more hours you earn off with pay.

A consistent schedule. We believe that if we agree to a schedule, we stand by it.

Birthdays off paid! Full time staff with excellent attendance are rewarded with birthdays off (or the following day if preferred!)

We are proud to be an equal opportunity employer. You are welcome to work with us no matter who you are, what you look like, where you came from, or what you believe. We are committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status.

Who You Are:

You have prior customer service experience (retail, sales and wait staff are backgrounds that have all been successful in this role!)

You have access to a quiet place to work from home and reliable internet connection.

You have a GED or High School Diploma.

Youre able to quickly tap out customer notes on a standard keyboard (no autocorrect fails here!)

Where & When Youll Work:

We are conveniently headquartered in the Danbury area. We offer the ability to work from home or in our state of the art call center.

We operate 7 days per week, and have flexible scheduling options to accommodate school schedules, bus drop off and second jobs. Schedules are consistent week-to-week, so you can actually make plans ahead of time!

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