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Remote Collection Jobs in Albany, NY (NOW HIRING)

HSS Careers

Remote Sales Agent

Schenectady, NY · Remote

$69K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

HSS Careers

Remote Sales Specialist

Schenectady, NY · Remote

$69K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

HSS Careers

Remote Sales Agent

Albany, NY · Remote

$69K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

HSS Careers

Remote Sales Specialist

Albany, NY · Remote

$69K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

Santander

Senior Workout Officer - Remote

Albany, NY · Remote

Senior Workout Officer - Remote Country: United States of America It Starts Here: Santander is a ... Advanced knowledge of collection and workout best practices, identification, resolution and ...

New

Colliers Engineering & Design

Staff Scientist

Albany, NY · On-site +1

$65K - $81K/yr

This position can be located in our Albany, Syracuse, or Rochester offices, or in a remote ... sample collection. * Coordinate submission of lab samples. * Complete client specific safety ...

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote collection in Albany, NY is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Albany, NY?

The most popular types of Collection jobs in Albany, NY are:

What are popular job titles related to Remote Collection jobs in Albany, NY?

For Remote Collection jobs in Albany, NY, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Albany, NY look for?

The top searched job categories for Remote Collection jobs in Albany, NY are:

What cities near Albany, NY are hiring for Remote Collection jobs?

Cities near Albany, NY with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Albany, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,328 per year, or $21.3 per hour.

Property Management Collections - Remote

Schenectady, NY • On-site, Remote

Transworld Systems Inc.
Business Management Consulting • 1 - 5K employees

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Paid breaks

Recommended by parents

Respectful managers

Learn more about Transworld Systems Inc.external

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote/work from home position.
Compensation: $16-18 per hour based on experience
Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.
Qualifications
  • High School diploma or equivalent
  • Previous experience in monitoring rent collections and managing delinquencies
  • 2 years of previous experience in property management
  • FDCPA knowledge
  • Professional phone etiquette and solid negotiating skills
  • Positive attitude and strong customer service aptitude
  • Ability to problem solve and multitask
  • Willingness to maintain confidentiality
  • Ability to exchange accurate information effectively over the phone

For Remote Positions: The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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