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Remote Collection Jobs in Pennsylvania (NOW HIRING)

$70K/yr

Use a dual-monitor system to ensure accurate data collection. * Create a great first impression as one of the first points of contact. Technology Requirements This is a remote position. Employees ...

$19 - $26/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Availability for full-day field-based data collection visits (8:30 a.m.-2:00 p.m.) is preferred.

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Remote Collection information

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$13

$21

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How much do remote collection jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote collection in Pennsylvania is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutionsโ€”all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Pennsylvania?

The most popular types of Collection jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Collection jobs?

Cities in Pennsylvania with the most Remote Collection job openings:

Infographic showing various Remote Collection job openings in Pennsylvania as of September 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,754 per year, or $21.5 per hour.

Clinical Social Worker - Substance Use Specialist (Remote)

Allentown, PA โ€ข Remote

$90K - $100K/yr

Full-time

Medical, PTO

Posted 9 days ago


Job description

Position Overview

The El Centro Regional Mental Health Center is seeking a compassionate and dedicated Licensed Clinical Social Worker (LCSW) to join our team as a full-time Substance Use Specialist. This remote position focuses on providing vital support and services to individuals facing challenges with substance use and abuse. With a competitive salary range of $90,000 to $100,000 yearly, this role is instrumental in delivering holistic care and advocating for the needs of our clients.

About the Organization

El Centro Regional Mental Health Center is committed to improving the mental well-being of the communities we serve in Whitehall, Pennsylvania. Our organization is dedicated to providing accessible mental health services, specializing in substance use treatment. We pride ourselves on creating a supportive environment for both our clients and our staff, empowering individuals through effective mental health interventions and community engagement.

Work Environment

This position operates in a fully remote setting, providing flexibility that supports work-life balance. Our remote workforce is equipped with advanced telehealth tools and resources, ensuring seamless communication and collaboration among team members. You will work closely with a diverse team of mental health professionals, practitioners, and support staff, all united by a common goal to deliver outstanding care.

Key Responsibilities
  • Engage with individuals and families, facilitating counseling sessions to address complex psychosocial needs and provide emotional support.
  • Conduct thorough assessments, including psychosocial histories and case management evaluations, employing effective interview techniques and suicide risk assessments.
  • Provide live support to the Practitioner team by identifying potential risks and ensuring timely de-escalation strategies are in place.
  • Lead the protocol for escalating cases to emergency services and executing mandatory reporting when necessary, prioritizing client safety as a core responsibility.
  • Keep Clinical Leads informed of emerging safeguarding risks and collaborate on risk mitigation strategies to enhance overall patient safety.
  • Stay updated on all safeguarding policies and procedures, embedding these practices into daily service delivery and identifying barriers to compliance.
  • Monitor and evaluate outcome-focused practices through continuous feedback collection, utilizing insights to drive improvements in service delivery.
Patient Population / Client Focus

This role primarily serves a diverse client population, encompassing children, youth, and adults who face substance use and abuse issues. Your expertise will help address their unique needs through tailored interventions and advocacy. You will collaborate with other professionals to create comprehensive treatment plans that empower clients and promote sustained recovery.

Qualifications
  • A Master's Degree in Social Work from an accredited graduate program is required.
  • A minimum of two years of experience in a behavioral health setting, focusing on substance use treatment or related services.
  • Current licensure as a Licensed Clinical Social Worker (LCSW) is mandatory.
  • Demonstrated experience in conducting psychosocial assessments, case management evaluations, and effective interview techniques.
Preferred Experience
  • Experience in crisis intervention and risk assessment within a behavioral health context.
  • Familiarity with telehealth modalities and tools that enhance virtual service delivery.
  • Previous involvement in community outreach or advocacy initiatives targeting mental health and substance use issues.
Compensation and Benefits

We offer a competitive salary ranging from $90,000 to $100,000 annually, recognizing the skills and experience you bring to the team. In addition to financial remuneration, we provide a comprehensive benefits package that includes:

  • Flexible scheduling options tailored to support both personal and professional commitments.
  • Health insurance coverage to ensure your well-being and that of your family.
  • Generous paid time off, allowing for vacation and personal time to recharge.
  • A referral program that rewards you for bringing talent to our organization.
Career Growth Opportunities

At El Centro Regional Mental Health Center, we value continuous professional development. You will have access to ongoing training, mentorship programs, and opportunities to pursue advanced certifications. We encourage our staff to engage in community-based projects and initiatives, which facilitate personal growth and career advancement within the organization.

Why Join Our Team

By becoming part of El Centro Regional Mental Health Center, you are joining a mission-driven organization that prioritizes mental health and wellness. You will have the opportunity to make a meaningful impact in the lives of individuals and families navigating substance use challenges. Our collaborative work environment fosters innovation, encourages professional dialogue, and supports personal fulfillment as we collectively strive to transform mental health care.

Application Information

If you are passionate about making a difference and meet the qualifications outlined above, we invite you to apply today. Join us in our mission to enhance the well-being of those in our community!