Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las ...
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This is a remote role for Las Vegas based candidates. The Resolution Specialist will be responsible ... collection tactics and practices. * Assist all members of portfolio services staff with daily ...
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Las Vegas, NV · On-site +1
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Medical Billing Specialist - fully remote Turn your job into a career with Evergreen Healthcare ... collection experience * Must have working knowledge of computers, both hardware and software
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Las Vegas, NV · Remote
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Reno, NV · Remote
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Medical Billing Specialist
Reno, NV · Remote
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Remote Collection information
What is a Remote Collection job?
A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.
What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?
To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.
What are some common challenges faced in a Remote Collection role, and how can they be managed?
One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
JLL rating
8.2
Based on 266 frontline employees who took The Breakroom Quiz
36th of 154 rated real estate companies
Job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Schedule: flexible based on assignment
Travel: ~ 90%, sometimes up to 100% based on assignment
Location: anywhere in US; able to get to major airport frequently
DATA COLLECTION SPECIALIST - Level II
- Performs information gathering for data analytics, including asset tagging and data collection.
- Experience with performing data collection on building systems (HVAC, refrigeration, point of sale).
- Preferable but not essential to have additional experience with IoT devices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conducts walk-through surveys to assess condition of Property development.
- Must safely access roofs when part of work scope.
- Takes photographs of representative systems and conditions.
- Performs other duties as assigned.
- Logging information into a client database.
- Must adhere to client site visit protocols.
- Travel is required potentially up to 100% of the time, for periods of time.
- Must be able to problem solve and use critical thinking skills to help solution through basic to moderate-level complexity of projects.
SUPERVISORY RESPONSIBILITIES
- No direct supervisory responsibilities.
QUALIFICATIONS, EDUCATION and EXPERIENCE
- Ability to travel up to 90% of the time
- High school diploma required.
- Bachelor's degree (BA/BS) in engineering, construction management, sciences, IT, or related field a plus.
- Candidate must have strong time management and problem-solving skills, with the ability to meet scheduled deadlines.
- Must be proficient with using an iPad/iPhone and iOS systems.
CERTIFICATES and/or LICENSES
- Driver's License
- OSHA 10-Hour Safety Course
COMMUNICATION SKILLS
- Ability to comprehend, analyze and interpret issues related to property conditions and communicate with team members and potential clients on a collaborative basis.
- Excellent written and verbal communication, interpersonal, consultative, and exceptional customer service skills.
- Ability to maintain confidentiality while eliciting relevant information from contacts.
- Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor and/or management.
REASONING ABILITY
- Ability to solve problems and deal with a variety of options in complex situations. Requires analytical and quantitative skills with proven experience in developing strategic solutions.
OTHER SKILLS and ABILITIES
- Competency with an ability to adapt to various programs, apps and web platforms for data gathering word processing, spreadsheet functions, communications, project tracking, etc.
- Excellent time management and organizational skills.
- Must be self-motivated and team oriented.
- The position requires simultaneously managing deliverables for multiple ongoing assignments.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
45,000.00 - 80,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las Vegas, NV, Miami, FL, Minneapolis, MN, New Orleans, LA, New York, NY, Pittsburgh, PA, Richmond, VA, Tampa, FL, Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.