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Remote Collection Jobs in Illinois (NOW HIRING)

Promoted2

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

Rockford, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

Springfield, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

Peoria, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

NinjaTrader

GRC Analyst

Chicago, IL · On-site +1

$130K - $145K/yr

Build and maintain automation for continuous control monitoring, evidence collection, and audit ... We are not open to remote candidates for this role. Hybrid: For Chicago-based employees, we follow ...

VIVA USA INC

Recruiting Coordinator

Chicago, IL · On-site +1

$20.50 - $27.50/hr

This position is remote near Chicago or Richardson Job Profile Summary Under Supervision, This ... Data Collection And Filing, Monitor Candidate Background Checks, Assessment Tracking As Needed.

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote collection in Illinois is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Illinois?

The most popular types of Collection jobs in Illinois are:

What are popular job titles related to Remote Collection jobs in Illinois?

For Remote Collection jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Illinois look for?

The top searched job categories for Remote Collection jobs in Illinois are:

What cities in Illinois are hiring for Remote Collection jobs?

Cities in Illinois with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Illinois as of September 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,263 per year, or $20.8 per hour.

Remote Customer Service Representative

Aurora, IL • Remote

Easy Recruiter
See more jobs at Easy Recruiterexternal

$15.75 - $21.50/hr

Full-time

Re-posted 4 days ago

Job description

The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into the Call Center. CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days past due for payment reminders and resolution of accounts. CSRs will utilize appropriate techniques, strategies, and collection efforts to identify a quick and acceptable solution.
Essential Job Functions

  • Answer and handle calls regarding accounts and other related questions utilizing appropriate compliance and security measures to identify customers and protect against fraud
  • Actively listen and ask questions to determine customer needs to ensure proper routing of call and/or presentation of a solution to their inquiry.
  • Collect on assigned delinquent accounts in a timely and effective manner, within established guidelines
  • Document all communications and transactions of material manner with customers
  • Protect the confidentiality of all aspects of the companys operations, portfolio, customer information, and computer technology
  • Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and Rees-Levering among others
  • Actively participate in team meetings to improve workflows, collection processes, and department efficiencies.

Additional Job Functions

  • Work effectively in a high-pressure, high-volume environment
  • Display professionalism and empathy
  • Handle customer questions with a goal of resolving all issues within first contact/call
  • Demonstrate strong verbal and written communication skills
  • Refer available services to meet customers needs
  • Excellent computer skills including proficiency with Microsoft Suite products
  • Contribute to department projects as assigned
  • Other related duties as business needs arise

Qualifications and Education Requirements
Two or more years in a Call Center environment preferred with related work experience in customer service, banking/finance, or collections. Knowledge of collections processes and tactics. Interpersonal skills with the ability to work in a team and interact with all levels of personnel. Reliable with excellent time management ability, must meet deadlines and quotas. High school diploma or equivalent required.
Preferred Skills
Ability to speak, read and write in both English and Spanish. Excellent understanding of reporting and report databases. Proficient in Microsoft Office applications. Excellent verbal and written communication skills. Strong problem solving and decision-making skills.

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