Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
Savannah, GA · Remote
$36K - $89K/yr
Efficient knowledge and implementation of Coordination of Benefits. * Prepare and submit clean ... Client Management and Accountability: * Provide exceptional service to clients, addressing ...
Quick apply
Savannah, GA · Remote
$36K - $89K/yr
Efficient knowledge and implementation of Coordination of Benefits. * Prepare and submit clean ... Client Management and Accountability: * Provide exceptional service to clients, addressing ...
Savannah, GA · Remote
$85K - $100K/yr
Fully Remote Pay: From $85,000 per year (based of off experience) About Total Care ABA: Total Care ... Supervise and guide RBTs/Therapists in implementing treatment plans * Conduct client interviews and ...
Quick apply
Savannah, GA · Remote
$85K - $100K/yr
Fully Remote Pay: From $85,000 per year (based of off experience) About Total Care ABA: Total Care ... Supervise and guide RBTs/Therapists in implementing treatment plans * Conduct client interviews and ...
Savannah, GA · Remote
$85K - $100K/yr
Fully Remote Pay: From $85,000 per year (based of off experience) About Total Care ABA: Total Care ... Supervise and guide RBTs/Therapists in implementing treatment plans * Conduct client interviews and ...
Quick apply
Savannah, GA · Remote
$85K - $100K/yr
Fully Remote Pay: From $85,000 per year (based of off experience) About Total Care ABA: Total Care ... Supervise and guide RBTs/Therapists in implementing treatment plans * Conduct client interviews and ...
Savannah, GA · On-site +1
$68K - $84K/yr
Develop and implement individualized behavior intervention plans (BIPs) based on evidence-based ... Maintain accurate and up-to-date records of client progress and treatment plans. * Stay current ...
Savannah, GA · On-site +1
$68K - $84K/yr
Develop and implement individualized behavior intervention plans (BIPs) based on evidence-based ... Maintain accurate and up-to-date records of client progress and treatment plans. * Stay current ...
Savannah, GA · On-site +1
$68K - $84K/yr
Develop and implement individualized behavior intervention plans (BIPs) based on evidence-based ... Maintain accurate and up-to-date records of client progress and treatment plans. * Stay current ...
Savannah, GA · On-site +1
$68K - $84K/yr
Develop and implement individualized behavior intervention plans (BIPs) based on evidence-based ... Maintain accurate and up-to-date records of client progress and treatment plans. * Stay current ...
Savannah, GA · On-site +1
$80K - $100K/yr
Provide direct services to client as needed. * Provide on-going support to families and clinical ... Ensure implementation of programs according to company standards of excellence. * Collaborate ...
Savannah, GA · On-site +1
$80K - $100K/yr
Provide direct services to client as needed. * Provide on-going support to families and clinical ... Ensure implementation of programs according to company standards of excellence. * Collaborate ...
Savannah, GA · On-site +1
$125K - $175K/yr
... client advisory, and operational excellence. This is a full-time remote role, and the right person ... implement scalable workflows and technology integrations (we use Ignition, Karbon, and more) ✅ ...
Quick apply
Savannah, GA · On-site +1
$125K - $175K/yr
... client advisory, and operational excellence. This is a full-time remote role, and the right person ... implement scalable workflows and technology integrations (we use Ignition, Karbon, and more) ✅ ...
This remote role requires a strategic, relationship-driven professional to build pipelines, close ... implementation. * Must have strong knowledge of selling skills from discovery to obtaining client ...
This remote role requires a strategic, relationship-driven professional to build pipelines, close ... implementation. * Must have strong knowledge of selling skills from discovery to obtaining client ...
Savannah, GA · On-site +1
$115K - $150K/yr
This remote role requires a strategic, relationship-driven professional to build pipelines, close ... implementation. * Must have strong knowledge of selling skills from discovery to obtaining client ...
Savannah, GA · On-site +1
$115K - $150K/yr
This remote role requires a strategic, relationship-driven professional to build pipelines, close ... implementation. * Must have strong knowledge of selling skills from discovery to obtaining client ...
This remote role requires a strategic, relationship-driven professional to build pipelines, close ... implementation. * Must have strong knowledge of selling skills from discovery to obtaining client ...
This remote role requires a strategic, relationship-driven professional to build pipelines, close ... implementation. * Must have strong knowledge of selling skills from discovery to obtaining client ...
Remote with preference Western United States Industry: Port Solutions Employment Type: Full-time ... Develop and implement a regional sales strategy to achieve revenue and market share targets for ...
Remote with preference Western United States Industry: Port Solutions Employment Type: Full-time ... Develop and implement a regional sales strategy to achieve revenue and market share targets for ...
Remote with preference Eastern/Central United States Industry: Port Solutions Employment Type ... Sales Strategy and Execution Develop and implement a regional sales strategy to achieve revenue and ...
Remote with preference Eastern/Central United States Industry: Port Solutions Employment Type ... Sales Strategy and Execution Develop and implement a regional sales strategy to achieve revenue and ...
$25.07 - $29.63
4% of jobs
$29.63 - $34.19
13% of jobs
$36.34 is the 25th percentile. Wages below this are outliers.
$34.19 - $38.75
18% of jobs
$38.75 - $43.31
14% of jobs
The median wage is $44.14 / hr.
$43.31 - $47.87
11% of jobs
$47.87 - $52.43
8% of jobs
$55.33 is the 75th percentile. Wages above this are outliers.
$52.43 - $56.99
11% of jobs
$56.99 - $61.55
8% of jobs
$61.55 - $66.11
7% of jobs
$66.11 - $70.67
3% of jobs
$70.67 - $75.22
2% of jobs
$25
$47
$75
| Aspect | Remote Client Implementation | Remote Technical Support |
|---|---|---|
| Required Credentials | Typically requires certifications like PMP, technical expertise, and industry-specific knowledge | Often requires certifications like CompTIA, ITIL, or vendor-specific credentials |
| Work Environment | Project-based, involves onboarding clients, configuring systems, and ensuring successful deployment | Helpdesk or support center, troubleshooting, and resolving technical issues remotely |
| Employer & Industry Usage | Used by software, technology, and consulting firms during client onboarding | Common across IT, telecom, and software companies providing ongoing support |
Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Computer and electronic product manufacturing
1,001 - 5,000 Employees
Ashburn, VA, US