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Remote Client Implementation Jobs in Detroit, MI

Strata Information Group

Project Manager

Detroit, MI · Remote

$90K - $115K/yr

... client resources are assigned to the project; manage all implementation teams * Provide advisory ... Remote work The listed salary range for this position is indicative and subject to adjustment based ...

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Remote Client Implementation information

See Detroit, MI salary details

$26

$50

$79

How much do remote client implementation jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote client implementation in Detroit, MI is $50.89, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $60.43 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Detroit, MI?

For Remote Client Implementation jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Remote Client Implementation jobs in Detroit, MI look for?

The top searched job categories for Remote Client Implementation jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Remote Client Implementation jobs?

Cities near Detroit, MI with the most Remote Client Implementation job openings:

Remote Client Implementation jobs near you

National Accounts - Remote Project Manager

Detroit, MI • Remote

Kastle Systems
IT Services • 501 - 1,000 employees
Learn more about Kastle Systemsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview

Together, We Enhance Innovation and Growth

i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.

i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.

We are seeking an experienced Remote Security Project Manager to take full ownership and remote leadership of low-voltage security integration projects for a dedicated national account. In this role, you will lead multidisciplinary teams—including internal installation technicians, integration engineers, and specialized subcontractors—delivering Access Control Systems (ACS), Intrusion Detection Systems (IDS), CCTV, intercoms, and integrated property technology systems.

As the project champion, you will drive project governance, financial health, and operational excellence across the entire project lifecycle. You will serve as the primary strategic and operational liaison between internal cross-functional teams (Sales, Engineering, Operations) and external stakeholders (National Clients, General Contractors, and associated trades) to ensure scopes are delivered on time, within budget, and to the highest quality standards.


Responsibilities
  • End-to-End Project Leadership: Own the planning, execution, and closeout of concurrent electronic security installations, driving accountability across all milestones, schedules, and deliverables.
  • Stakeholder & Client Management: Serve as the primary point of contact for key national account stakeholders and General Contractors, leading regular status reviews, technical discussions, and executive progress reporting.
  • Resource & Subcontractor Oversight: Direct, evaluate, and hold accountable field installation technicians, integration engineers, and subcontractor partners to ensure safety, technical compliance, and adherence to i2G standards.
  • Financial & Scope Governance: Manage project budgets, monitor labor and material expenditures, control billing milestones, and actively protect project profit margins through proactive change order and risk management.
  • Technical Quality & Compliance: Interpret and validate complex architectural, electrical, civil, and security design packages; oversee accurate as-built/red-line documentation and technical programming workflows.
  • Risk Mitigation & Issue Resolution: Proactively identify project bottlenecks, manage Requests for Information (RFIs), resolve site conflicts quickly, and implement contingency plans to eliminate schedule slippage.
  • Pre-Sales & Estimating Support: Partner with Sales and System Engineering to review scopes of work (SOWs), evaluate technical feasibility, and assist in proposal development as needed.
  • Field Verification & Site Audits: Travel to client sites to lead project kick-offs, conduct comprehensive quality assurance audits, and execute formal commissioning and closeout.
  • Other duties as required and assigned for business need.

Qualifications
  • 4–6 years of progressive project management experience within the commercial electronic security or low-voltage systems integration industry.
  • Demonstrated background managing access control systems (ACS), video surveillance (CCTV), intrusion detection (IDS), intercoms, and broader property technology infrastructure.
  • Proven track record managing project financials, resource allocation, and multi-tier subcontractor teams.
  • Proficiency with project management and scheduling platforms (e.g., MS Project, Smartsheet, SimPRO) and enterprise office suites.
  • Strong blueprint literacy with the ability to read and interpret detailed security, electrical, and structural drawings.
  • High degree of communication acumen, with experience managing client expectations at both the site and corporate levels.
  • Valid driver’s license and ability to pass required background screenings.
  • Willingness and ability to travel (50%–75%) to support project milestones, quality inspections, and handoffs.

Company Overview
Benefits & Perks
We support your financial, professional, and personal well-being with a competitive benefits package, including:
  • 401(k) with Company Match
  • Healthcare Coverage: Medical, Dental, and Vision plans, with most premiums employer-paid
  • Employee Assistance Program (EAP): Mental health and wellness support
  • Paid Time Off:
    • Exempt Positions: Flexible Time Off (FTO)
    • Non-Exempt Positions: Tenure-based PTO
    • Paid Sick Leave
  • Professional Development:
    • Annual development stipend
    • Company-paid certifications
    • Educational reimbursement for eligible coursework
  • Career Growth: Opportunities to work on high-impact projects across critical infrastructure, healthcare, data centers, stadiums, and more
Why Join Us?
Join a fast-growing, collaborative organization that values innovation, professional growth, and employee success.

This is a Remote Electronic Security Project Manager career opportunity with i2G Systems. Learn more about i2G: https://www.i2gsystems.com/careers.html 

"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:

https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/  


Equal Opportunity Statement

At i2G Systems, we believe that diversity makes us stronger -  at work and in the world.  i2G Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Qualifications:
  • 4–6 years of progressive project management experience within the commercial electronic security or low-voltage systems integration industry.
  • Demonstrated background managing access control systems (ACS), video surveillance (CCTV), intrusion detection (IDS), intercoms, and broader property technology infrastructure.
  • Proven track record managing project financials, resource allocation, and multi-tier subcontractor teams.
  • Proficiency with project management and scheduling platforms (e.g., MS Project, Smartsheet, SimPRO) and enterprise office suites.
  • Strong blueprint literacy with the ability to read and interpret detailed security, electrical, and structural drawings.
  • High degree of communication acumen, with experience managing client expectations at both the site and corporate levels.
  • Valid driver’s license and ability to pass required background screenings.
  • Willingness and ability to travel (50%–75%) to support project milestones, quality inspections, and handoffs.
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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