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Remote Clerical Jobs in Decatur, GA (NOW HIRING)

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

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All JobsRemote Clerical JobsRemote Clerical Jobs in Decatur, GA

Remote Clerical information

See Decatur, GA salary details

$10

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How much do remote clerical jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote clerical in Decatur, GA is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Remote Clerical vs Remote Administrative Assistant?

AspectRemote ClericalRemote Administrative Assistant
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; additional organizational or communication skills
Work EnvironmentHome office or remote setting, often handling data entry and filingRemote setting, supporting executives or teams with scheduling and correspondence
Employer & Industry UsageBusinesses, healthcare, legal, and nonprofit sectorsCorporate, legal, healthcare, and small business sectors
Common Search & ComparisonYesYes

Remote Clerical roles focus on data entry, filing, and administrative support tasks, often requiring basic computer skills. Remote Administrative Assistants typically handle scheduling, email management, and supporting executives or teams. While both roles are remote and share similar credentials, Administrative Assistants often require stronger organizational skills and may support higher-level staff.

What Are Remote Clerical Jobs?

Remote clerical jobs allow you to complete clerical or administrative responsibilities as you work from home or other remote location. You can be a data entry clerk where you may be asked to enter information into a computer program. There are also opportunities to work as a remote administrative assistant. Your tasks may be to schedule appointments, organize activities (such as meetings, conferences, and travel), answer phone calls, take notes, coordinate with various departments, respond to emails, organize files, and assist management. You can work a remote clerical job through a company or provide freelance services.

What are the key skills and qualifications needed to thrive as a Remote Clerical worker, and why are they important?

To excel as a Remote Clerical worker, strong organizational abilities, attention to detail, and proficiency in basic office tasks are essential, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, cloud-based collaboration tools, and electronic filing systems is typically required. Excellent time management, self-motivation, and clear written communication help individuals stand out in remote environments. These skills ensure accuracy, efficiency, and reliable support for teams and clients, even when working independently from a distance.

What are remote clerical jobs?

Remote clerical jobs involve performing administrative and office support tasks from a location outside of a traditional office, typically from home. Common duties include data entry, scheduling appointments, managing emails, maintaining records, and handling correspondence. These roles require strong organizational skills, attention to detail, and proficiency with office software. Remote clerical positions allow for flexibility and can be found in many industries, including healthcare, education, and finance.

What are some common challenges faced by remote clerical workers, and how can they be managed effectively?

Remote clerical workers often face challenges such as communication barriers, difficulty staying organized, and managing distractions at home. To overcome these, it's helpful to use digital collaboration tools like shared calendars and document management systems, establish a structured daily routine, and set up a dedicated workspace. Proactively communicating with supervisors and team members also ensures clarity on tasks and deadlines, helping remote clerical staff remain productive and connected.
More about Remote Clerical jobs
What are the most commonly searched types of Clerical jobs in Decatur, GA? The most popular types of Clerical jobs in Decatur, GA are:
What are popular job titles related to Remote Clerical jobs in Decatur, GA? For Remote Clerical jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Clerical jobs in Decatur, GA look for? The top searched job categories for Remote Clerical jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Clerical jobs? Cities near Decatur, GA with the most Remote Clerical job openings:
Remote Clerical jobs near you
Customer Experience Representative

Customer Experience Representative

Assuranceamerica

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Posted 4 days ago

Job description

JOIN THE ASSURANCEAMERICA TEAM

Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team.

For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.

Customer Experience Representative

The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters.

This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica.

This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business.

Please note: This position is hiring exclusively for the 12:30 p.m. - 9:00 p.m. ET shift. Work arrangement depends on location: Atlanta, GA, McAllen, TX, and Tampa, FL are hybrid; Nebraska is fully remote. All arrangements are subject to business needs.

About the ROLE

Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will:

  • Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs.

  • Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios.

  • Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges.

  • Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness.

  • Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities.

  • Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement.

  • Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations.

About YOU

  • You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands.

  • You're confident making independent decisions by analyzing multiple data points and applying sound judgment.

  • You consistently demonstrate integrity, professionalism, and accountability in everything you do.

  • You collaborate well with others and contribute positively to a team-oriented culture.

Required

  • Bachelor's degree OR 3 plus years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders.

  • Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making.

  • Excellent PC skills.

Preferred

  • Bilingual (English-Spanish).

  • Experience in a call center, inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift 15 pounds at times.

  • Must be able to navigate various departments of the organization's physical premises.

Apply