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Remote Claims Jobs in Iowa (NOW HIRING)

Deloitte

Epic Denials Management Operator

Des Moines, IA · Remote

$17.50 - $23.50/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

Deloitte

Epic Denials Management Operator

Davenport, IA · Remote

$17 - $22.75/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ...

Tribe Wellness Sales

$55K - $100K/yr

... unsubstantiated claims. * Brand Integrity: We partner with brands that care about what their ... Remote Work: You'll have the freedom of a fully remote position, allowing for a work-life balance ...

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Showing results 41-60

All JobsClaims JobsRemote Claims JobsRemote Claims Jobs in Iowa

Remote Claims information

See Iowa salary details

$28.6K

$60.7K

$84.5K

How much do remote claims jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote claims in Iowa is $60,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a remote claims job?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What skills and qualifications are needed to thrive as a remote claims specialist?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What are common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Iowa?

The most popular types of Claims jobs in Iowa are:

What are popular job titles related to Remote Claims jobs in Iowa?

For Remote Claims jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Claims jobs in Iowa look for?

The top searched job categories for Remote Claims jobs in Iowa are:

What cities in Iowa are hiring for Remote Claims jobs?

Cities in Iowa with the most Remote Claims job openings:

Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Iowa as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $60,685 per year, or $29.2 per hour.

Claims Customer Contact Representative

Fidelity & Guaranty Life Insurance Company

Des Moines, IA • Remote

Full-time

Re-posted 29 days ago

Job description

Job Summary

This position is responsible for managing a large volume of inbound calls in a timely manner and providing accurate information to phone inquiries regarding life and annuity claims. This position has no supervisory responsibilities

Duties & Responsibilities

  • Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly and thoroughly.
  • Manage large volume of inbound calls in a timely manner.
  • Efficiently research and document call reason and resolution, with focus on privacy regulations.
  • Handle inquiries in the best interest of the customer and company.
  • Provide quality service and support to a variety of areas including but not limited to Financial Advisors, Claimants, Exchange Companies/Funeral Home Assignment Companies. Follow documented procedures and guidelines when providing service to F&G customers.

Supervisory Responsibilities: This role does not have formal people leadership responsibilities but may provide guidance, mentorship, or subject matter expertise to others.

Knowledge, Skills & Abilities

  • Demonstrates basic understanding of how F&G is structured and the products/service offerings within respective coverage area.
  • Maintains effectiveness in a changing internal environment, such as assignment to a new role or functional group.
  • Handles customer questions and concerns in a timely and professional manner.
  • Demonstrates an awareness of workloads, assists team members regardless of who owns the task.
  • Begins to develop skillset to frame message to audience appropriately with coaching and guidance.
  • Develops awareness of new techniques, methods, and practices.
  • Demonstrates basic awareness and understanding of digital techniques, methods, and tools used at F&G.
  • Interacts with customers appropriately on an as-needed basis.
  • Asks thoughtful questions to understand business objectives or desired outcomes.
  • Demonstrates ability to self-organize, set priorities, and manage workload.
  • Demonstrates basic understanding of how current job fits into the organizational vision.
  • Demonstrates awareness of workload and shares updates on availability with manager
  • Understands and works to improve basic processes and systems.
  • Understands basic data concepts.
  • Accepts and owns assigned project tasks; understands impact within the team or organization.
  • Understands expectations for interaction with vendors
  • Contributes to deliverables by executing work and providing team members with appropriate status updates.
  • Demonstrates risk awareness and understands risk mitigation strategies.

Minimum Qualifications

  • High School Diploma or GED

  • 1+ year of relevant experience in customer service or call center, preferably in the insurance industry

Other Requirements

  • This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
  • Perform other functions, duties and projects as assigned
  • Regular and punctual attendance

Ability to travel up to: 10% of the time

#LI-JB1

#LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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