This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.* Essential Duties and Responsibilities include the ...
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This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.* Essential Duties and Responsibilities include the ...
New
Remote Claims Trainee information
What is a remote claims trainee?
Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.
What skills and qualifications are needed to thrive as a remote claims trainee?
To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.
How does a remote claims trainee typically collaborate with team members and supervisors while working from home?
As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.
What is the difference between Remote Claims Trainee vs Remote Claims Processor?
| Aspect | Remote Claims Trainee | Remote Claims Processor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer related coursework | High school diploma or equivalent; relevant certifications optional |
| Work Environment | Training period, supervised, learning-focused | Full-time, independent, task-oriented |
| Employer & Industry Usage | Insurance companies, healthcare providers, government agencies | Insurance companies, third-party administrators, healthcare insurers |
The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.
What are popular job titles related to Remote Claims Trainee jobs in Longview, WA?
For Remote Claims Trainee jobs in Longview, WA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Trainee jobs in Longview, WA look for?
The top searched job categories for Remote Claims Trainee jobs in Longview, WA are:
What cities near Longview, WA are hiring for Remote Claims Trainee jobs?
Cities near Longview, WA with the most Remote Claims Trainee job openings:
Looking for a driven Customer Service Representative!
Ridgefield, WA • Remote
Portable Meister LLC
$17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
New
Job description
Summary
The purpose of this position is to provide exceptional customer service while actively converting inquiries into booked business for Go Mini’s portable storage. This role answers inbound calls, quotes rates, builds customer confidence, and guides prospects through the decision process to secure bookings. Responsibilities also include billing, A/R and collections, outbound follow-up, and proactive business development.
*This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.*
Essential Duties and Responsibilities include the following. (Other duties may be assigned)
• Use consultative sales techniques to understand customer needs and recommend the best storage solution.
• Confidently overcome pricing objections and communicate value to convert inquiries into bookings.
• Follow structured sales conversation flow to improve conversion rates.
• Identify opportunities to upsell larger units, longer rental durations, or additional services when appropriate.
• Professionally answer calls within 2-3 rings inquiring about Go Mini’s portable storage containers
• Communication with customers can also include texts and emails in addition to the Ring Central phone line’s
• Add new customer contact information, send contract and email credit card link for retail customers
• Add business customers accounts into GM1 including contact information, discuss billing preferences and terms and establish contract for initial delivery.
• Schedule delivery and pick up, discuss drop off and pick up rates and any mileage charges. Confirm with customer location of unit and any access requirements for placement of unit, direction of doors and any special needs for units sold in GM1 System.
• Provide administrative support for location managers & drivers for converted leads into our GM1 systems for operations and growth.
• Initiate outbound calls to leads created by customers online to request quotes, answer any additional questions and convert lead to a sale.
• Daily/weekly/monthly billing for Retail and business customers, per terms of the service contract.
• Call and update in GM1 for any failed credit card notices, call customer and manage the process until completed. Escalate to manager any retail customer that goes beyond one week and any business customer beyond 45th day.
• Account Receivables to delinquency
• Assist on Excel spreadsheets and pull and organize data (special projects)
• Assist with account changes in GM1 Customer Maintenance, Shopping other providers, new unit inventory, unit repair process and other needs as assigned.
Characteristics and Competencies Required
The successful candidate is:
• A professional both with internal and external customers
• A high-output producer. They have a high sense of urgency to get things done
• Highly organized with great attention to detail
• Accountable, takes responsibility for assigned responsibilities.
• A good listener and clear communicator
Compensation & Benefits
$17/hour
40hrs/week (2 paid 15 minute breaks and 30 minutes unpaid for lunch)
Hours: 8:30am - 5p
A competitive benefits package including healthcare (medical/vision/dental) premium costs for the employee covered fully by the company with an employer contribution towards dependent premiums, PTO, 401k.
EEO: CFM Management, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, or any other protected class. *Must be authorized to work in the US
Right to Work (English)
Right to Work (Spanish)
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