This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
Auto Claims Trainee - Remote
Liberty Lake, WA · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Liberty Lake, WA · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Plano, TX · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Plano, TX · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Remote Claims Assistant - Entry Level (Montana)
Bozeman, MT · Remote
$19.25 - $24.25/hr
A leading fintech company is seeking a fully remote Claims Representative based in Montana. In this role, you will support the claims team by processing claims and handling documentation. No prior ...
Remote Claims Assistant - Entry Level (Montana)
Bozeman, MT · Remote
$19.25 - $24.25/hr
A leading fintech company is seeking a fully remote Claims Representative based in Montana. In this role, you will support the claims team by processing claims and handling documentation. No prior ...
Auto Claims Trainee - Remote
Suwanee, GA · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Suwanee, GA · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Plano, TX · On-site +1
$38K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Plano, TX · On-site +1
$38K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Remote Claims Processor
VA · Remote
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
VA · Remote
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
Auto Claims Trainee - Remote
Plano, TX · Remote
$38K - $70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Plano, TX · Remote
$38K - $70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
Remote Claims Processor
VA · Remote
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
VA · Remote
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Auto Claims Trainee - Remote
Orlando, FL · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Orlando, FL · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Remote Claims Processor
Chesapeake, VA · On-site +1
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
Chesapeake, VA · On-site +1
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
Chesapeake, VA · On-site +1
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
Chesapeake, VA · On-site +1
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
VA · Remote
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
VA · Remote
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
Chesapeake, VA · On-site +1
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Remote Claims Processor
Chesapeake, VA · On-site +1
$15/hr
Remote Claims Processor Schedule: Flexible shifts between 6:00 AM - 10:30 PM (based on business needs) Training Schedule: 8-week paid training Pay Rate: $15.00 per hour- please note this rate may be ...
Auto Claims Trainee - Remote
Columbus, OH · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Auto Claims Trainee - Remote
Columbus, OH · Remote
$70K/yr
This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated claims office. * The position may require weekday afternoon/evening shifts and rotating weekends.
New
Remote Claims Trainee information
What are the key skills and qualifications needed to thrive as a Remote Claims Trainee, and why are they important?
To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.
How does a Remote Claims Trainee typically collaborate with team members and supervisors while working from home?
As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.
What are Remote Claims Trainees?
Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.
What is the difference between Remote Claims Trainee vs Remote Claims Processor?
| Aspect | Remote Claims Trainee | Remote Claims Processor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer related coursework | High school diploma or equivalent; relevant certifications optional |
| Work Environment | Training period, supervised, learning-focused | Full-time, independent, task-oriented |
| Employer & Industry Usage | Insurance companies, healthcare providers, government agencies | Insurance companies, third-party administrators, healthcare insurers |
The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.
More about Remote Claims Trainee jobs
What cities are hiring for Remote Claims Trainee jobs? Cities with the most Remote Claims Trainee job openings:
What states have the most Remote Claims Trainee jobs? States with the most job openings for Remote Claims Trainee jobs include:
What job categories do people searching Remote Claims Trainee jobs look for? The top searched job categories for Remote Claims Trainee jobs are:
Liberty Mutual rating
8.9
Based on 139 frontline employees who took The Breakroom Quiz
46th of 259 rated insurance
Job description
Description
Are Ready to Launch Your Career in Insurance with a Fortune 100 Company?
Come Grow with Us!
Advance your career by building a strong foundation in insurance, with a clear path to grow into a claims role and expand your expertise.You will serve as a subject matter expert in initiating Auto and Property claims with precision and professionalism. This role demands a strong command of technical processes and policy interpretation, as well as the ability to apply consultative guidance to help customers understand coverage and next steps. You'll leverage your expertise and problem-solving skills to navigate complex claim scenarios, ensure accurate First Notice of Loss (FNOL) documentation, and coordinate resources effectively. Your ability to think critically, communicate clearly, and collaborate across teams will be essential to delivering high-quality outcomes and supporting claim resolution.
Work Arrangement:
- This is a fully remote role.
- Candidates must reside within a 50-mile radius of a designated claims office.
- The position may require weekday afternoon/evening shifts and rotating weekends. Additional details will be shared during the phone screen and interview process.
Core Responsibilities
- Claims Intake & FNOL: Accurately and efficiently capture new Auto and Property claims, ensuring all First Notice of Loss (FNOL) documentation is complete and precise. Leverage the best available resources to triage exposures and take the most appropriate action to advance the claim and pay what we owe.
- Consultative Policy Guidance: Provide clear, expert counsel to customers on coverage, filing options, and the claims process. Help safeguard and repair property while delivering peace of mind through informed, empathetic guidance.
- Effortless Customer Experience: Make every interaction seamless and easy for customers and agents. Be available, responsive, and proactive in setting expectations and outlining next steps.
- Speed of Execution: Match the pace of service to customer expectations. Expedite claims outcomes by removing friction, anticipating needs, and driving timely resolution.
- Collaborative Resolution: Partner with internal teams and external vendors to facilitate claim progression and ensure service continuity.
- Creative Problem Solving: Apply critical thinking and innovative approaches to resolve a wide variety of claims challenges and customer concerns.
- Accuracy & Compliance: Maintain high standards for documentation accuracy, confidentiality, and compliance. Meet or exceed service level goals for call handling and transaction quality.
- Logistical Coordination: Arrange support services such as rental cars and towing with care and efficiency, ensuring customers receive timely assistance.
Successful candidates will demonstrate:
- Technical Proficiency: Ability to accurately document claims, interpret policy language, and leverage internal tools and resources to triage exposures and advance claims appropriately.
- Consultative Communication: Strong oral and written communication skills with the ability to counsel customers on coverage, filing options, and the claims process in a clear and reassuring manner.
- Customer-Focused Mindset: A commitment to making every interaction effortless and empathetic, while matching the speed of execution to customer expectations.
- Problem-Solving Agility: Creative and analytical thinking to resolve diverse claims challenges and deliver timely, effective outcomes.
- Attention to Detail: High standards for documentation accuracy, confidentiality, and compliance.
- Adaptability & Ownership: Ability to manage multiple tasks in a fast-paced environment, take initiative, and follow through on commitments.
- Learning Orientation: Receptiveness to coaching and a willingness to continuously build expertise in claims processes, systems, and coverage.
- Technology Skills: Proficiency in Microsoft Outlook, keyboard shortcuts, and claims systems; demonstrated typing proficiency.
- Minimum of 1-2 years of experience in a customer-facing or consultative role, preferably within insurance, financial services, healthcare, hospitality, or retail.
- Demonstrated success in roles requiring high attention to detail, problem-solving, and decision-making under time-sensitive conditions.
- Experience using claims systems, CRM platforms, or workflow tools to manage documentation and customer interactions a plus.
- Proven ability to deliver accurate, empathetic, and efficient service in a fast-paced environment.
- High school diploma or equivalent required.
- Bachelor's degree in Business, Communications, Insurance, or a related field preferred.
- Willingness to obtain and maintain applicable licenses through company-sponsored training programs.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
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About Liberty Mutual
Sourced by ZipRecruiter
Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US