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Remote Customer Service Representative Jobs in Longview, WA

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative information

See Longview, WA salary details

$10

$20

$28

How much do remote customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote customer service representative in Longview, WA is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.50 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Longview, WA?

The most popular types of Customer Service Representative jobs in Longview, WA are:

What are popular job titles related to Remote Customer Service Representative jobs in Longview, WA?

For Remote Customer Service Representative jobs in Longview, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Longview, WA look for?

The top searched job categories for Remote Customer Service Representative jobs in Longview, WA are:

What cities near Longview, WA are hiring for Remote Customer Service Representative jobs?

Cities near Longview, WA with the most Remote Customer Service Representative job openings:

Infographic showing various Remote Customer Service Representative job openings in Longview, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,105 per year, or $20.2 per hour.

Looking for a driven Customer Service Representative!

Ridgefield, WA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Summary

The purpose of this position is to provide exceptional customer service while actively converting inquiries into booked business for Go Mini’s portable storage. This role answers inbound calls, quotes rates, builds customer confidence, and guides prospects through the decision process to secure bookings. Responsibilities also include billing, A/R and collections, outbound follow-up, and proactive business development.

*This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.*

Essential Duties and Responsibilities include the following. (Other duties may be assigned)

• Use consultative sales techniques to understand customer needs and recommend the best storage solution.

• Confidently overcome pricing objections and communicate value to convert inquiries into bookings.

• Follow structured sales conversation flow to improve conversion rates.

• Identify opportunities to upsell larger units, longer rental durations, or additional services when appropriate.

• Professionally answer calls within 2-3 rings inquiring about Go Mini’s portable storage containers

• Communication with customers can also include texts and emails in addition to the Ring Central phone line’s

• Add new customer contact information, send contract and email credit card link for retail customers

• Add business customers accounts into GM1 including contact information, discuss billing preferences and terms and establish contract for initial delivery.

• Schedule delivery and pick up, discuss drop off and pick up rates and any mileage charges. Confirm with customer location of unit and any access requirements for placement of unit, direction of doors and any special needs for units sold in GM1 System.

• Provide administrative support for location managers & drivers for converted leads into our GM1 systems for operations and growth.

• Initiate outbound calls to leads created by customers online to request quotes, answer any additional questions and convert lead to a sale.

Daily/weekly/monthly billing for Retail and business customers, per terms of the service contract.

• Call and update in GM1 for any failed credit card notices, call customer and manage the process until completed. Escalate to manager any retail customer that goes beyond one week and any business customer beyond 45th day.

• Account Receivables to delinquency

• Assist on Excel spreadsheets and pull and organize data (special projects)

• Assist with account changes in GM1 Customer Maintenance, Shopping other providers, new unit inventory, unit repair process and other needs as assigned.

Characteristics and Competencies Required

The successful candidate is:

• A professional both with internal and external customers

• A high-output producer. They have a high sense of urgency to get things done

• Highly organized with great attention to detail

• Accountable, takes responsibility for assigned responsibilities.

• A good listener and clear communicator

Compensation & Benefits

$17/hour

40hrs/week (2 paid 15 minute breaks and 30 minutes unpaid for lunch)

Hours: 8:30am - 5p

A competitive benefits package including healthcare (medical/vision/dental) premium costs for the employee covered fully by the company with an employer contribution towards dependent premiums, PTO, 401k.

EEO: CFM Management, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, or any other protected class. *Must be authorized to work in the US

Right to Work (English)

Right to Work (Spanish)

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