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Remote Claims Representative Jobs in Appleton, WI

Berkley

Property Claims Specialist - Wisconsin

Appleton, WI · Remote

$85K - $120K/yr

This position will be responsible for the investigation, evaluation, and adjustment of claims for a ... Must have a valid drone remote pilot certificate or be willing to get certified. * Understanding of ...

Berkley

Property Claims Specialist - Wisconsin

Appleton, WI · Remote

$85K - $120K/yr

Make recommendations regarding resolution of claims including litigation. * Work with reinsurance ... Must have a valid drone remote pilot certificate or be willing to get certified. * Understanding of ...

Five Star Solutions

Customer Service Mon-Fri

Green Bay, WI · On-site +1

$14/hr

Previous remote work from home experience a plus * Quick learner and able to work independently * Strong phone and verbal communication skills along with active listening * Must be at least 18 years ...

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Remote Claims Representative information

See Appleton, WI salary details

$11

$23

$41

How much do remote claims representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote claims representative in Appleton, WI is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Claims Representative position, and why are they important?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What is a Remote Claims Representative job?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are some common challenges faced by Remote Claims Representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

What are the most commonly searched types of Claims Representative jobs in Appleton, WI? The most popular types of Claims Representative jobs in Appleton, WI are:
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Remote Claims Representative jobs near you
Property Claims Specialist - Wisconsin

Property Claims Specialist - Wisconsin

Berkley

Appleton, WI • Remote

$85K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers.


This position will be responsible for the investigation, evaluation, and adjustment of claims for a dedicated program handling municipal property claims in the State of Wisconsin. The position will help with the underwriting of new potential insureds on an ad hoc basis which may require the use of a drone.

  • Interview insureds, witnesses, and others as appropriate.
  • Inspect property damage.
  • Review factual information to prepare damage estimates.
  • Investigate assigned losses to determine coverage.
  • Evaluate loss exposure for various property losses.
  • Evaluate and negotiate settlements based upon coverage document language.
  • Determine scope of loss and cost of repairs.
  • Make recommendations regarding resolution of claims including litigation.
  • Work with reinsurance program carriers on large losses.
  • Prepare reports for Client Company.
  • Help with inspection of properties of new potential insureds.
  • Enter reports/file activity into electronic claim processing system.
  • Pursue subrogation as warranted.
  • Attend company and customer events.
  • Accountable for results, customer service, and achieving departmental and unit objectives.

May perform other functions as assigned


  • 2 – 4 years of property claims experience in the field or desk in a related area.
  • Must have a working knowledge of a variety of subjects including, but not limited to, insurance related laws/regulations, general construction, and contractor’s equipment repairs.
  • Must have a valid drone remote pilot certificate or be willing to get certified.
  • Understanding of basis underwriting principles of commercial property.
  • Must possess a high degree of literacy.
  • Ability to work independently and be self-directed.
  • Excellent human relations and customer service skills.
  • Strong PC skills and a working knowledge of Windows environment.
  • Must be proficient in analytical tasks.
  • Must maintain a valid driver’s license and carry vehicle insurance coverage.
  • Must maintain a current licensing as required by state

The Company is an equal employment opportunity employer.
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
Base Salary Range: $85k-$120k
Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Travel: Required; Company Car Provided
Sponsorship not Offered for this Role

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