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Remote Claims Representative Jobs in Ohio (NOW HIRING)

Erie Insurance

Property Adjuster II

Columbus, OH · Remote

$63K - $100K/yr

This range represents a national range and the actual salary will depend on several factors ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

Deloitte

Epic Denials Management Operator

Cleveland, OH · Remote

$17.50 - $23.25/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

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Remote Claims Representative information

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

Do you need a license to be a remote claims representative?

In most cases, remote claims representatives do not need a specific license to perform their duties, but licensing requirements can vary depending on the industry and state regulations. Some roles may require a general insurance license or certification, especially if handling sensitive claims or working directly with insurance policies. It is important to check the specific employer's requirements and local regulations for the role.

What are the most commonly searched types of Claims Representative jobs in Ohio?

The most popular types of Claims Representative jobs in Ohio are:

What are popular job titles related to Remote Claims Representative jobs in Ohio?

For Remote Claims Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Claims Representative jobs in Ohio look for?

The top searched job categories for Remote Claims Representative jobs in Ohio are:

What cities in Ohio are hiring for Remote Claims Representative jobs?

Cities in Ohio with the most Remote Claims Representative job openings:

Remote Claims Representative jobs near you
Infographic showing various Remote Claims Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

Work From Home | Remote Customer Service Representative | Client Benefits Representative

Globe Life American Income Division

Cincinnati, OH • On-site, Remote

$15.25 - $21/hr

Full-time

Medical, Life, Retirement

Posted 27 days ago

Job description

Remote Customer Support Representative | Work From Home | Flexible Schedule | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Rewarding Career From Home
Looking for a remote career where you can help people, enjoy schedule flexibility, and grow professionally?
AO, a proud member of the Globe Life family, is seeking motivated individuals to join our team as Remote Customer Support Representatives / Client Support Representatives. In this fully remote role, you'll work with clients through scheduled virtual appointments, provide exceptional customer service, answer questions, and help individuals and families understand their available benefit options.
Whether you're beginning your career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we provide the training and mentorship you need to succeed.
No previous insurance experience is required. Training is provided.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Provide exceptional customer service and client support.
  • Answer client questions and explain available benefit options.
  • Guide clients through the enrollment process.
  • Maintain accurate client records and follow-up documentation.
  • Build long-term relationships through professionalism and trust.
  • Collaborate with a supportive remote team.
  • Participate in weekly coaching, training, and professional development.
Why Join AO?
🏠 100% Work From Home
Enjoy the freedom to work from anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that fits your lifestyle and personal commitments.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
📈 Career Growth
Advance into leadership opportunities through performance, mentorship, and professional development.
🎓 Comprehensive Training
Receive virtual onboarding, ongoing coaching, and continuous support from experienced leaders.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Retirement Opportunities
  • Leadership Development
  • Career Advancement
💻 Industry-Leading Technology
Work with modern virtual systems and digital tools designed to help you succeed remotely.
Qualifications
  • Strong communication and customer service skills.
  • Basic computer proficiency and comfort using Zoom and virtual communication tools.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Strong organizational and time-management skills.
  • Comfortable working independently while collaborating with a remote team.

Customer service, client support, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is helpful-but not required.
Why AO?
For more than 70 years, AO has helped protect working families by providing life, accident, and supplemental health insurance benefits throughout North America.
Our mission is simple:
Protect Every Child. Serve All Working People.
We combine the stability of an established organization with the flexibility of a fully remote workplace, giving you the opportunity to build a meaningful career from anywhere.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient, efficient, and accessible from wherever you are.
Ready to Get Started?
If you're looking for a rewarding work-from-home career where you can help others, grow professionally, and enjoy schedule flexibility, we'd love to hear from you.
Apply today and begin your career with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply