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Remote Claims Representative Jobs in Kansas (NOW HIRING)

JOB SUMMARY The Coder I position is responsible for accurate, coding, abstracting, claims filing ... The Coder has additional combined responsibilities of data quality and insurance representative ...

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Customer Service Representative Lenexa, KS | Full-Time | Contract-to-Hire | $23ph. LHH is ... day REMOTE Pay Details: $23.00 per hour Search managed by: Claire Grossman Benefit offerings ...

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are looking for a professional and customer-focused Contact Center Representative to join our ...

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are looking for a professional and customer-focused Contact Center Representative to join our ...

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Showing results 21-40

Remote Claims Representative information

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

What are the most commonly searched types of Claims Representative jobs in Kansas? The most popular types of Claims Representative jobs in Kansas are:
What cities in Kansas are hiring for Remote Claims Representative jobs? Cities in Kansas with the most Remote Claims Representative job openings:
Infographic showing various Remote Claims Representative job openings in Kansas as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution.

Customer Service Representative (Hybrid-Remote)

Simos

Olathe, KS • On-site, Remote

$19.50/hr

Full-time

Medical, Dental

This job post has expired today. Applications are no longer accepted.


Job description

Description
As a customer support representative in a hybrid role, you are a crucial part of the team. You will drive consumer loyalty for the business through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. This role will portray a positive image for the company by providing superior customer service, accurately addressing all customer inquiries professionally and courteously, and acting as a customer advocate to continually improve customer satisfaction.
This position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. To apply, please send your resume to mclabaugh@staffmanagement.com.
Perks & Benefits
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • $19.50/hour

Employment Type & Shifts
  • Full Time
  • Temp to Hire
  • Temporary or Contract

  • 1st Shift

Job Responsibilities
  • Provide positive customer experiences to help troubleshoot basic technical problems primarily through verbal communication over the phone, both inbound and outbound. May also need to provide support via our digital channels as needed.
  • Assist customers in troubleshooting issues with our products and ensure a resolution or suitable next steps. Escalate or seek guidance from internal resources or SME's as needed.
  • Guide customers through how-to-related inquiries such as installation, app setup, product registration, etc.
  • Be the voice of the customer by communicating case drivers and known issues to internal stakeholders, ensuring a swift resolution.
  • Build trust through complete follow-through on customer commitments.
  • Learn, develop, and maintain product knowledge of mechanical and electronic consumer products and components.
  • Level up through continued education and gaining knowledge of more complex troubleshooting scenarios and advanced products such as integrated locks.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Develop a working knowledge of all reference material, such as product catalogs, manuals, instruction sheets/templates, and price books.
  • Adhere to processes and maintain a high quality of performance.
  • Participate in team activities and engage with fellow team members positively and respectfully.
  • Meet set goals and metric expectations consistently.
  • Support the company's values and mission to create a customer-centric culture.

  • Minimum 1 year of customer service experience preferred.
  • An HS Diploma or GED is required; an associate's degree is preferred.
  • Ability to type 55 wpm, corrected speed.
  • 1+ years' experience handling high-volume inquiries.
  • Strong written and verbal communication skills, with proper grammar and punctuation knowledge.
  • Knowledge of and the ability to perform basic computer skills.
  • Working knowledge of PC-based software applications (Microsoft Office; Outlook, Word, Excel) & basic web applications.
  • Experience with Zendesk/ Five 9 and other CRM systems preferred
  • Familiarity with and/or comfort in using smart device applications is preferred.
  • Ability to multi-task, prioritize, and manage time efficiently.
  • Ability to identify recurring customer issues.
  • Ability to develop cross-functional, professional working relationships.
  • Available to participate in a 10-week training, Monday to Friday, 8:30 AM - 5:00 PM CST
  • After training, have the availability to work Monday to Friday, 10 am-6:30 PM EST. May need to work weekends or holidays as needed.
  • Bilingual in Spanish and/or French is an asset.

Associate Requirements
  • HS Diploma or GED
  • Background Check
  • Drug Test
  • Must be at least 18 years old