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Remote Claims Processor Jobs in Lynn, MA (NOW HIRING)

CareScout

Associate Claims Clinical/Care Advocacy

Waltham, MA · On-site +1

$19.25 - $26.25/hr

... remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama ... into the design process and provide feedback that will help create incredible digital user ...

Deloitte

Epic Denials Management Coordinator

Boston, MA · Remote

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

IQVIA

Senior Data Quality Analyst

Burlington, MA · On-site +1

Job Location Burlington, MA (Boston) Work Arrangement Hybrid (3 days in office, 2 remote) Roles ... Strong knowledge of healthcare payer data, claims processing, benefit design, coding systems (ICD ...

IQVIA

Senior Data Quality Analyst

Burlington, MA · On-site +1

Job Location Burlington, MA (Boston) Work Arrangement Hybrid (3 days in office, 2 remote) Roles ... Strong knowledge of healthcare payer data, claims processing, benefit design, coding systems (ICD ...

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Remote Claims Processor information

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How much do remote claims processor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote claims processor in Lynn, MA is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.35 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

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Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Lynn, MA as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $41,115 per year, or $19.8 per hour.

Complex Claims Specialist, Financial Lines Professional Liability

Liberty Mutual Insurance

MA • On-site, Remote

$94K/yr

Full-time

Re-posted 14 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

47th of 310 rated insurance

Job description

Description
Liberty Mutual is seeking an experienced claims professional to own a sophisticated book of Private Company and Not-For-Profit Directors & Officers (D&O) and Employment Practices Liability (EPL) claims. This is a role for a seasoned specialist - someone who can operate with minimal oversight, exercise sound independent judgment on complex coverage and liability questions, and manage claims with real financial and reputational stakes from first notice through resolution. If you have advanced D&O and/or EPL claims experience, this is the job for you!
You'll bring deep technical expertise in Employment Practices Liability and/or Management Liability coverage,
a strong grasp of litigation strategy, and the confidence to make high-authority decisions on reserving, settlement, and case direction. This is an opportunity to work at the higher end of claim complexity and severity, partner directly with underwriting and senior counsel, and shape outcomes on claims that matter.
Location note: Candidates within a 50-mile radius of one of our Commercial claims offices (Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ; Plano, TX; Suwanee, GA; or Weatogue, CT) will be expected to be in-office at least twice monthly. This requirement is subject to change.
What You'll Own
  • End-to-end management of a complex D&O and EPL claim portfolio - investigation, coverage analysis, and disposition on sophisticated, often novel, exposures
  • Independent reserve authority: setting and regularly reviewing indemnity and expense reserves for adequacy, with recommendations on claims exceeding your authority
  • Direction of the litigation process, including counsel selection, budget oversight, and strict adherence to litigation guidelines
  • Strategic participation in mediations and arbitrations within your settlement authority
  • Identification and escalation of claim trends, account issues, and policy language concerns to management and underwriting partners
  • Preparation of executive-level reports on high-exposure or high-visibility claims
  • Representation of Liberty Mutual in front of brokers, risk managers, and reinsurers as part of claims marketing efforts
  • Mentorship - informally guiding less experienced claims staff and contributing to best-practice development
  • Active participation in the claims audit process

Qualifications
What We're Looking For
  • Extensive experience (typically 7+ years) handling D&O and/or EPL claims, ideally including private company and not-for-profit exposures
  • Demonstrated ability to manage complex litigation and work effectively with defense counsel
  • Strong analytical and negotiation skills, with a track record of sound judgment on high-authority claims
  • Active adjuster license(s), or ability to obtain and maintain as required
  • J.D. or equivalent claims/insurance credentials (e.g., CPCU, AIC) a plus, though not required

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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