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Remote Claims Processor Jobs in Lawrence, MA (NOW HIRING)

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

Associate Claims Clinical/Care Advocacy

Waltham, MA · On-site +1

$19.25 - $26.25/hr

... remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama ... into the design process and provide feedback that will help create incredible digital user ...

Epic Denials Management Operator

Boston, MA · Remote

$19.50 - $26/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

Customer Service Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

... claims processing. Outbound Lead Generation Identify new potential customers to expand brand ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...

Customer Service Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

... claims processing. Outbound Lead Generation Identify new potential customers to expand brand ... BPO) and remote talent solutions, dedicated to propelling businesses forward through our ...

Job Location Burlington, MA (Boston) Work Arrangement Hybrid (3 days in office, 2 remote) Roles ... Strong knowledge of healthcare payer data, claims processing, benefit design, coding systems (ICD ...

Job Location Burlington, MA (Boston) Work Arrangement Hybrid (3 days in office, 2 remote) Roles ... Strong knowledge of healthcare payer data, claims processing, benefit design, coding systems (ICD ...

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Remote Claims Processor information

See Lawrence, MA salary details

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How much do remote claims processor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote claims processor in Lawrence, MA is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

What job categories do people searching Remote Claims Processor jobs in Lawrence, MA look for? The top searched job categories for Remote Claims Processor jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Remote Claims Processor jobs? Cities near Lawrence, MA with the most Remote Claims Processor job openings:
Infographic showing various Remote Claims Processor job openings in Lawrence, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,822 per year, or $20.1 per hour.

Workers Compensation Claims Trainee - New England

Gallagher

Boston, MA • Remote

$60K/yr

Full-time

PTO

Posted yesterday

New


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 303 rated insurance


Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the INVEST Program  

Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?  

The INVEST Program Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship and a clear, long-term career path in one of U.S. best industries.   

Program Highlights 

  • 6-months, paid, fully remote learning track 
  • Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience 
  • Fully remote (candidates must physically reside in states specified although the role is remote)
  • Interactive sessions, one-on-one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material 
  • Fully paid licensing and advance education opportunities 
  • Career progression post-graduation into claims resolution manager roles and beyond 

Key Details:

Starting salary: $60,000 USD (states outside of California)

Start date: January 2027

PTO black out: Due to the structured nature of the training program we will likely not be able to support any PTO requests for the first 8 weeks of the program.


How you'll make an impact

What will you do? 

Over the course of this 6-month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of the knowledge gained. Over the course of the program, you will progressively increase your hands-on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders. The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world’s largest employers and insurance carriers.  

What can you expect? 

  • Participate in Structured Learning: Actively engage in the first phase of the INVEST Program, which includes instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations. 
  • Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims. 
  • Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases. 
  • Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career. 
  • Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization. 
  • Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program. Claim assignments will begin at an incremental, supportive pace, with inventory gradually increasing as confidence and competency develop. 
  • Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision. Begin applying program training to real-world scenarios, including benefit calculations, wage loss evaluations, and return-to-work considerations. 
  • Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps. 
  • Stakeholder Communication: Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other key stakeholders to support collaborative, outcome-focused, and empathetic claims handling. 
  • Client Service Instructions & Carrier Guidelines: 
    Learn how to interpret and apply client service instructions and carrier guidelines to ensure claims are handled in compliance with expectations. This includes understanding unique requirements for documentation, communication, and jurisdictional standards across our diverse client base. 
  • Reserving Acumen: 
    Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes. You’ll learn how accurate reserving supports financial stewardship and impacts overall claim strategy. 

About You

Education:

  • Bachelor’s degree or 4-year degree from an accredited institution preferred.
    • Candidates possessing a Bachelor’s degree will receive preferential treatment.  Others with proven experience will be considered.
  • 3.5 or Higher GPA preferred
    • Candidates possessing a GPA of 3.5 or higher will receive preferential treatment. Others will be considered.

Attributes: 

  • Active listening skills  
  • Problem-solving mindset 
  • Adaptable to changes in procedures and technology 
  • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) 
  • Strong verbal and written communication skills 
  • Strong time management and ability to multi-task 
  • Detail-oriented 
  • Curious, learning-focused mindset 

#INVEST

#GBTopJob

#remote

#LI-MD3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Education:

  • Bachelor’s degree or 4-year degree from an accredited institution preferred.
    • Candidates possessing a Bachelor’s degree will receive preferential treatment.  Others with proven experience will be considered.
  • 3.5 or Higher GPA preferred
    • Candidates possessing a GPA of 3.5 or higher will receive preferential treatment. Others will be considered.

Attributes: 

  • Active listening skills  
  • Problem-solving mindset 
  • Adaptable to changes in procedures and technology 
  • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) 
  • Strong verbal and written communication skills 
  • Strong time management and ability to multi-task 
  • Detail-oriented 
  • Curious, learning-focused mindset 

#INVEST

#GBTopJob

#remote

#LI-MD3

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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