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Remote Claims Processor Jobs in Lawrence, MA (NOW HIRING)

Next Insurance

Claims Advocate (Property)

Boston, MA · On-site +1

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is highly ...

Next Insurance

Claims Advocate (Property)

Boston, MA · On-site +1

$60K - $75K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is highly ...

Next Insurance

Claims Advocate (Property)

Waltham, MA · On-site +1

$60K - $75K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is highly ...

Liberty Mutual

Senior Claims Specialist

Boston, MA · Remote

... and process claims that are routinely characterized as moderately complex to complex within ... This is a remote position. You will be required to go into the office twice a month if you reside ...

Liberty Mutual

Senior Claims Specialist

Boston, MA · Remote

$126K/yr

... and process claims that are routinely characterized as moderately complex to complex within ... This is a remote position. You will be required to go into the office twice a month if you reside ...

Travelers

US MGA Claims Program Manager

Boston, MA · Remote

$85K - $141K/yr

We're doing this by simplifying the insurance-buying process for all small businesses, blending ... As the Claims Program Manager, you will be the guardian of our claims integrity and the primary ...

Simply Business

US MGA Claims Program Manager

Boston, MA · On-site +1

$85K - $141K/yr

We're doing this by simplifying the insurance-buying process for all small businesses, blending ... As the Claims Program Manager, you will be the guardian of our claims integrity and the primary ...

Diedre Moire Corp.

Claims Examiner MedMal

Lynn, MA · On-site +1

$100K - $140K/yr

... are _ . REMOTE - WORK FROM HOME MAY BE AVAILABLE Manage medical malpractice claims through ... process. • Develop plan of action on assigned cases in conjunction with defense counsel. • ...

Diedre Moire Corp.

Claims Examiner MedMal

Lynn, MA · On-site +1

$100K - $140K/yr

... are _ . REMOTE - WORK FROM HOME MAY BE AVAILABLE Manage medical malpractice claims through ... process. • Develop plan of action on assigned cases in conjunction with defense counsel. • ...

Next Insurance

Senior Claims Advocate

Boston, MA · On-site +1

$81K - $123K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is required.

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All JobsClaims Processor JobsRemote Claims Processor JobsRemote Claims Processor Jobs in Lawrence, MA

Remote Claims Processor information

See Lawrence, MA salary details

$12

$20

$27

How much do remote claims processor jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote claims processor in Lawrence, MA is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Lawrence, MA? For Remote Claims Processor jobs in Lawrence, MA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Lawrence, MA look for? The top searched job categories for Remote Claims Processor jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Remote Claims Processor jobs? Cities near Lawrence, MA with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Lawrence, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 39% In-person, and 61% Remote job distribution, with an average salary of $41,822 per year, or $20.1 per hour.

Claims Advocate (Property)

Next Insurance

Boston, MA • On-site, Remote

Other

Posted 6 days ago

Job description

Location: Remote

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you'll find NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in.

We are looking for a motivated Claims Advocate focusing on Commercial Property and Inland Marine. You will join a team of experienced claims professionals and will investigate and resolve Commercial Property and Inland Marine claims to provide the best possible claim outcome and employ best efforts to ensure that the customers' interests are protected.

What You'll Do: 

  • Manage claims related to commercial property and commercial inland marine damage
  • Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
  • Investigate claim damages and situation using internal and external resources 
  • Determine coverage through analyzing investigation data and policy terms 
  • Explains coverage to policyholders providing excellent customer service 
  • Facilitate claim resolutions ensuring fair settlement 

What We Need: 

  • 2+ years of claims handling experience with a focus on commercial property claims preferred
  • Knowledge of claims processes, policy language, and insurance industry practices is highly preferred. 
  • Experience with Xactimate and XactContents software is also highly preferred.
  • Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
  • Texas adjusters license required and ability to obtain additional states 
  • Desire and ability to collaborate with many departments and coworkers 
  • A commitment to providing excellent customer service and maintaining high client satisfaction.

 Unstoppable Qualities: 

  • Empathetic, dedicated to understanding the needs of our customers 
  • Critical Thinker, has the ability to recognize irregularities and prevent fraud 
  • Enthusiastic about working for a company focused on disrupting the norm 
  • Eager to step outside the box and use the latest technology to simply and provide phenomenal service
  • Team player who enjoys helping others be great, shares knowledge, shows respect and trust for the team. 
  • Overachiever who gets stuff done, sets aggressive goals and is driven to exceed expectations 
Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. 
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. 
 

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