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Remote Claims Processor Jobs in Everett, MA (NOW HIRING)

Liberty Mutual Insurance

Associate Claims Specialist

MA · On-site +1

$50K/yr

... the claims process and return to work with confidence. We're hiring across multiple levels ... This role is remote within the Northeast region. Candidates must reside in Connecticut, Delaware ...

New

Next Insurance

Claims Advocate (Property)

Boston, MA · On-site +1

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is highly ...

Liberty Mutual

Claims Officer, Environmental Claims

MA · On-site +1

We will consider a remote candidate for this opportunity if you do not live within 50-miles of one ... Manages the litigation process through the retention of counsel. Adheres to the line of business ...

Next Insurance

Claims Advocate (Property)

Boston, MA · On-site +1

$60K - $75K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is highly ...

Next Insurance

Claims Advocate (Property)

Waltham, MA · On-site +1

$60K - $75K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Knowledge of claims processes, policy language, and insurance industry practices is highly ...

Liberty Mutual

Senior Claims Specialist

Boston, MA · Remote

... and process claims that are routinely characterized as moderately complex to complex within ... This is a remote position. You will be required to go into the office twice a month if you reside ...

Liberty Mutual

Senior Claims Specialist

Boston, MA · Remote

$126K/yr

... and process claims that are routinely characterized as moderately complex to complex within ... This is a remote position. You will be required to go into the office twice a month if you reside ...

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Remote Claims Processor information

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$12

$19

$27

How much do remote claims processor jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote claims processor in Everett, MA is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.30 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Everett, MA? For Remote Claims Processor jobs in Everett, MA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Everett, MA look for? The top searched job categories for Remote Claims Processor jobs in Everett, MA are:
What cities near Everett, MA are hiring for Remote Claims Processor jobs? Cities near Everett, MA with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Claims Process Owner - Casualty

Claims Process Owner - Casualty

Liberty Mutual Insurance

MA • On-site, Remote

$94K/yr

Full-time

Posted 7 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 260 rated insurance

Job description

Description
USRM Casualty Insights and Solutions (I&S) is seeking an individual to lead and support casualty litigation, with a focus on process enhancements and outcomes. This role will partner closely with claims, staff counsel, and enabling teams to design and implement litigation processes that improve legal accuracy, strengthen decision-making, and deliver measurable results that support accuracy.
*This position may have in-office requirements twice a month depending on candidate location.*
Ideal Experience
  • Extensive casualty litigation experience, including deep knowledge of claims handling, litigation strategy, staff counsel utilization, ALAE spend, and cycle time management.
  • Experience leading and designing litigation processes and legal/claims workflows to improve accuracy, efficiency, and outcomes.
  • Claims leadership experience with demonstrated ability to influence outcomes, lead cross-functional initiatives, and drive operational improvements.
  • Experience creating clear process workflows, control points, escalation paths, and operating models to improve litigation handling.
  • Strong analytical skills with demonstrated root cause problem-solving ability.
  • Ability to collaborate with claims, legal, staff counsel, field leadership, and workstream leaders to design and implement process improvements.

Key Responsibilities
  • Own the creation and implementation of litigation processes and strategies that support casualty legal accuracy, staff counsel utilization, and improved claim outcomes.
  • Lead assigned casualty litigation workstreams and execution of key deliverables.
  • Own litigation workflows to increase focus and proactivity from litigation strategy creation at onset through active legal engagement, barrier removal, and negotiation support throughout the life of the file.
  • Develop process improvements that strengthen conversion management, ALAE control, cycle time reduction, and accurate cost per claim outcomes.
  • Identify process gaps, control weaknesses, and decision-point breakdowns, and translate findings into clear process designs and operating changes.
  • Align stakeholders across claims, legal, staff counsel, and enabling teams on priorities, milestones, and implementation plans.
  • Analyze litigation trends, metrics, file reviews, and process observations to identify root causes, barriers, and opportunities for process redesign.

Qualifications
  • Demonstrates superior claims/process knowledge/experience
  • Advanced business operations knowledge to include understanding the function`s value chain and market conditions
  • Displays a solid understanding of the function`s strategy (ie Claims) and ensures strong alignment with the process(es) owned
  • Proven ability to manage the process life cycle for multiple processes of varying complexity, as part of implementing business process changes
  • Advanced presentation, communication, organizational, influencing, and relationship management skills
  • Proven success leading change initiatives while establishing and maintaining effective relationships
  • Displays strong research, problem solving, analytical, and critical thinking skills
  • Knowledge of available data sources/elements and associated strengths and shortcomings
  • Strong understanding of process mapping tools; can build process maps with no direction, and can help inform best practices in process mapping technology
  • Solid knowledge of database software preferred
  • Knowledge of business intelligence tools preferred
  • Competencies typically acquired through a bachelor`s degree or equivalent experience
  • Advanced degree preferred
  • In addition, a minimum of 9 years of advanced leadership in claims process, operations, or project management
  • Similar experience in a field directly related to the applicable process would be considered

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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