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Remote Claims Processor Jobs in Ludlow, MA (NOW HIRING)

NFP Corp

Claims Processor - Flex Benefits

Agawam, MA · On-site +1

$43K - $50K/yr

The Claims Processor is responsible for accurate and timely processing of claims which includes claims for Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Retiree plans ...

NFP Corp

Claims Processor - Flex Benefits

Agawam, MA · On-site +1

$43K - $50K/yr

The Claims Processor is responsible for accurate and timely processing of claims which includes claims for Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Retiree plans ...

Aflac, Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... to claims processing; a high degree of skill in applying this knowledge to the analysis and ...

Aflac, Incorporated

Sr Consult, Claims Resolution

Windsor, CT · Remote

$110K - $150K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Strong understanding of claims processes and compliance. Or an equivalent combination of education ...

Posted today

Aflac, Incorporated

Social Worker

Windsor, CT · Remote

$70K - $90K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Helps claimants understand the claims process and provides clear communication. * Connects clients ...

New

Aflac Incorporated

Social Worker

Windsor, CT · Remote

$70K - $90K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Helps claimants understand the claims process and provides clear communication. * Connects clients ...

New

micro1 AI

Medical Billing Specialist

Springfield, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... Trace narrative claims to source records--tables, figures, listings, and protocols--to verify that ...

All JobsClaims Processor JobsRemote Claims Processor JobsRemote Claims Processor Jobs in Ludlow, MA

Remote Claims Processor information

See Ludlow, MA salary details

$12

$20

$27

How much do remote claims processor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote claims processor in Ludlow, MA is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs

What job categories do people searching Remote Claims Processor jobs in Ludlow, MA look for?

The top searched job categories for Remote Claims Processor jobs in Ludlow, MA are:

What cities near Ludlow, MA are hiring for Remote Claims Processor jobs?

Cities near Ludlow, MA with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Ludlow, MA as of August 2026, with employment types broken down into 1% Internship, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $41,852 per year, or $20.1 per hour.

Claims Processor - Flex Benefits

NFP Corp

Agawam, MA • On-site, Remote

$43K - $50K/yr

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

Posting Description
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
American Benefits Group (ABG) is one of the nation's leading employee benefit solution providers for Consumer Directed Health accounts, COBRA and Direct Billing services. We are transforming the benefits administration industry with empowering technology and a world-class customer service experience. Come join us and be a part of a team of outstanding individuals working towards building benefit solutions and creating great futures.
We're proud to be on the leading edge of our industry today, and as we move into the future of Consumer Directed Health Care. Our core mission is to deliver our empowering technology solutions and exceptional service while building strong long-term relationships with our clients, brokers, consultants, and participants. Welcome to American Benefits Group.
Position Summary:
The Claims Processor is responsible for accurate and timely processing of claims which includes claims for Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Retiree plans, Lifestyle Accounts, Parking and more. The position requires working with our claims team to ensure that participant claims are handled accurately and promptly.
Core Competencies:
  • Understand and follow all claims procedures
  • Stay up to date on all applicable regulations related to claims processing.
  • Collaborate with the claims team to optimize efficiency.
  • Handle confidential information according to all HIPAA legislation.
  • Enter, adjudicate and audit claims following internal process and procedure.
  • Provide excellent experience for our participants and clients.
  • Perform claims adjustments per internal procedure.
  • Perform any other duties, pertaining to the business needs as assigned by Department Manager.

Requirements:
  • Be a self-starter who can take initiative.
  • Superior written, verbal, and organizational skills.
  • Be highly detail-oriented and possess strong multitasking and time management.
  • Highly organized, embracing challenges and workflow changes.
  • Work well under stressful situations and handle a large client book with high call and email volumes at times.
  • Ability to set and exceed expectations.
  • Be a team player but able to work independently.

Credentials & Experience
  • Minimum of 2 years' experience in reviewing and processing claims.
  • Minimum of 2 years' experience with Flexible Spending Accounts with a previous TPA.
  • Familiarity with compliance requirements governing pre-tax benefits. IRS Sections 125, 105, and 132.
  • Associates Degree preferred

What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $43,000 -$50,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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