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Remote Claims Processing Jobs in Texas (NOW HIRING)

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Claims Quality & Performance Analyst III - Remote Requisition Number R7783 ...

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Insurance Analyst, Claims Insights - Remote Requisition Number R7770 ...

This position has the potential to be remote. ESSENTIAL JOB DUTIES Investigate and maintain claims ... Knowledge of statistical process control desirable.

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Remote Claims Processing information

What are some common challenges faced in remote claims processing roles, and how can they be effectively managed?

Remote claims processing professionals often encounter challenges such as managing high volumes of claims, maintaining clear communication with team members, and ensuring data security while working from home. Effective time management and strong organizational skills are key to handling large workloads efficiently. Regular check-ins with supervisors and using secure, company-approved communication tools can help maintain collaboration and protect sensitive information. Many organizations also provide training and support to help remote processors stay up-to-date with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need a strong understanding of insurance policies, attention to detail, and relevant experience or education in insurance or finance. Familiarity with claims management software, electronic document systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, time management, and problem-solving abilities help you stand out, especially when working independently. These skills ensure accurate, timely claims resolutions and effective collaboration with clients and colleagues in a remote environment.

What is remote claims processing?

Remote claims processing is the evaluation and handling of insurance claims by professionals who work from locations outside of a traditional office, often from home. These processors review claim submissions, verify information, assess coverage, and authorize payments or request additional information. Remote claims processors use secure online systems and communication tools to collaborate with colleagues and clients. This role requires strong attention to detail, confidentiality, and proficiency with digital platforms. Many insurance companies now offer remote claims processing positions to increase flexibility and efficiency.

What is the difference between Remote Claims Processing vs Remote Claims Adjuster?

AspectRemote Claims ProcessingRemote Claims Adjuster
CredentialsTypically requires insurance or claims processing certificationsRequires insurance licenses and adjuster certifications
Work EnvironmentHome-based, administrative settingHome-based or field, investigative and evaluative tasks
Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Job FocusProcessing claims, data entry, customer serviceInvestigating claims, assessing damages, settlement negotiations

Remote Claims Processing and Remote Claims Adjuster roles share similarities in industry and work environment but differ in job focus and required credentials. Claims processors handle administrative tasks and data entry, while claims adjusters evaluate damages and negotiate settlements. Both roles are essential in the insurance industry and often require specialized certifications.

What are the most commonly searched types of Claims Processing jobs in Texas? The most popular types of Claims Processing jobs in Texas are:
What job categories do people searching Remote Claims Processing jobs in Texas look for? The top searched job categories for Remote Claims Processing jobs in Texas are:
What cities in Texas are hiring for Remote Claims Processing jobs? Cities in Texas with the most Remote Claims Processing job openings:

Commercial Claims Quality & Performance Analyst III - Remote

CSAA

Remote

Full-time

Retirement

Posted 6 days ago


Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

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Job Title

Commercial Claims Quality & Performance Analyst III - Remote

Requisition Number

R7783 Commercial Claims Quality & Performance Analyst III - Remote (Open)

Location

Oklahoma - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker {+ 21 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today's way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

We are actively hiring for a Commercial Claims Quality & Performance Analyst III - Remote

Your Role:

Advanced-level role within the Commercial Claims Quality & Performance (Q&P) organization responsible for auditing and evaluating internal Commercial claims operations and Third-Party Administrator (TPA) claim handling performance. Serves as a subject matter expert in claims quality, operational compliance, audit methodologies, and quality management processes.

Partners cross-functionally with Claims Operations Support, TPA relationship managers, business leadership, Legal/Compliance teams, and operational partners to identify risks, evaluate performance trends, and develop solutions that support operational excellence and regulatory compliance.

Leads calibration efforts, supports onboarding and implementation activities for new TPAs, and provides mentorship and guidance to Q&P analysts. Utilizes advanced analytical capabilities and reporting tools to drive process improvement opportunities and operational performance strategies.

Your Work:

  • Conduct advanced audits and evaluations of internal and external Commercial claims operations.
  • Analyze adherence to claims handling standards, regulatory requirements, SLAs, and KPIs.
  • Identify operational, compliance, and claim quality risks and provide recommendations for improvement.
  • Lead and facilitate calibration sessions with Q&P teams, Claims leadership, and business partners.
  • Support onboarding, implementation, and oversight activities for new TPA relationships.
  • Develop and enhance audit methodologies, scorecards, reporting tools, and operational dashboards.
  • Analyze quality trends and provide actionable operational insights to leadership.
  • Mentor and support analysts through coaching, training, and knowledge-sharing activities.
  • Support special projects, operational initiatives, and continuous improvement efforts.
  • Partner with internal stakeholders to improve operational processes, communication strategies, and quality standards.
  • Assist with development and maintenance of quality documentation, procedures, and knowledge management resources.
  • Participate in UAT activities, reporting enhancements, and operational change initiatives.
Required Experience, Education and Skills:
  • High School diploma or equivalent certification or 3-year customer service experience in a virtual environment leveraging internet, phone, and chat features industry.
  • 6 years in an insurance and/or Quality Management environment or equivalent business experience.
  • Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
What would make us excited about you:
  • Bachelor's Degree in related subject (Business) or equivalent combination of education and experience.
  • Strong knowledge of Commercial products, services, policies, and procedures.
  • Certificates or Designation through the American Institute of Chartered Property Casualty Underwriters (e.g., Associate in Insurance Servicing, INS 21-23) or working towards achievement.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at Mobilitas?

At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Mobilitas Insurance Group is an equal opportunity employer.

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The national average salary range for this position is $74,295.00-$82,550.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $74,295.00-$99,050.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.This job posting will be unposted on Tue, 9 Jun 2026.