This is a remote, contract role requiring deep familiarity with insurance claims processes and member-facing digital experiences. Key Responsibilities Develop, write, and edit content for digital ...
This is a remote, contract role requiring deep familiarity with insurance claims processes and member-facing digital experiences. Key Responsibilities Develop, write, and edit content for digital ...
Remote Senior Insurance Rep
Houston, TX · On-site +1
Key Responsibilities: - Manage and process insurance claims, ensuring accuracy and timeliness in accordance with company policies and industry regulations. - Serve as a primary point of contact for ...
New
Remote Senior Insurance Rep
Houston, TX · On-site +1
Key Responsibilities: - Manage and process insurance claims, ensuring accuracy and timeliness in accordance with company policies and industry regulations. - Serve as a primary point of contact for ...
New
Remote Senior Insurance Rep
Houston, TX · On-site +1
Key Responsibilities: - Manage and process insurance claims, ensuring accuracy and timeliness in accordance with company policies and industry regulations. - Serve as a primary point of contact for ...
New
Remote Senior Insurance Rep
Houston, TX · On-site +1
Key Responsibilities: - Manage and process insurance claims, ensuring accuracy and timeliness in accordance with company policies and industry regulations. - Serve as a primary point of contact for ...
New
Senior Auditor, Healthcare Claims
Austin, TX · On-site +1
$95K - $120K/yr
This is a remote position Key Responsibilities Quality Program Development * Design and implement ... Experience analyzing root causes of claims processing errors and implementing corrective actions
Senior Auditor, Healthcare Claims
Austin, TX · On-site +1
$95K - $120K/yr
This is a remote position Key Responsibilities Quality Program Development * Design and implement ... Experience analyzing root causes of claims processing errors and implementing corrective actions
Senior Auditor, Healthcare Claims
Austin, TX · Remote
$83K - $104K/yr
This is a remote position Key Responsibilities Quality Program Development * Design and implement ... Experience analyzing root causes of claims processing errors and implementing corrective actions
Senior Auditor, Healthcare Claims
Austin, TX · Remote
$83K - $104K/yr
This is a remote position Key Responsibilities Quality Program Development * Design and implement ... Experience analyzing root causes of claims processing errors and implementing corrective actions
Senior Auditor, Healthcare Claims
Austin, TX · Remote
$83K - $104K/yr
This is a remote position Key Responsibilities Quality Program Development * Design and implement ... Experience analyzing root causes of claims processing errors and implementing corrective actions
Senior Auditor, Healthcare Claims
Austin, TX · Remote
$83K - $104K/yr
This is a remote position Key Responsibilities Quality Program Development * Design and implement ... Experience analyzing root causes of claims processing errors and implementing corrective actions
In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Insurance Consultant, Claims Insights- Remote Requisition Number R7770 ...
In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Insurance Consultant, Claims Insights- Remote Requisition Number R7770 ...
This is a remote/work-from-home position. What You Will Do: * Supervise team of AIL Life claims ... Identify process improvement opportunities and use logic and reasoning to compare strengths ...
This is a remote/work-from-home position. What You Will Do: * Supervise team of AIL Life claims ... Identify process improvement opportunities and use logic and reasoning to compare strengths ...
Contestable Life Claims Manager (Remote)
Waco, TX · On-site +1
This is a remote/work-from-home position. What You Will Do: * Supervise team of AIL Life claims ... Identify process improvement opportunities and use logic and reasoning to compare strengths ...
Contestable Life Claims Manager (Remote)
Waco, TX · On-site +1
This is a remote/work-from-home position. What You Will Do: * Supervise team of AIL Life claims ... Identify process improvement opportunities and use logic and reasoning to compare strengths ...
Administrative Assistant - Claims
Houston, TX · Remote
$17 - $21.75/hr
... remote work. How you'll make an impact Key Responsibilities: * Provide day-to-day administrative support to claims professionals and executive leadership * Receive and process incoming Notices of ...
Administrative Assistant - Claims
Houston, TX · Remote
$17 - $21.75/hr
... remote work. How you'll make an impact Key Responsibilities: * Provide day-to-day administrative support to claims professionals and executive leadership * Receive and process incoming Notices of ...
340B Claims Specialist
Blanco, TX · Remote
$22 - $25/hr
Remote Flexibility : This position is 100% remote, giving you the freedom to work from anywhere! ... Prepares and maintains reports and records for processing * Performs other tasks as assigned ...
Quick apply
340B Claims Specialist
Blanco, TX · Remote
$22 - $25/hr
Remote Flexibility : This position is 100% remote, giving you the freedom to work from anywhere! ... Prepares and maintains reports and records for processing * Performs other tasks as assigned ...
Senior Lost Time Workers Compensation Claims Adjuster - TX
Dallas, TX · Remote
$60K - $78K/yr
This role is eligible for fully remote work. How you'll make an impact * Apply claims management ... Interact extensively with various parties involved in the claim process to ensure effective ...
Senior Lost Time Workers Compensation Claims Adjuster - TX
Dallas, TX · Remote
$60K - $78K/yr
This role is eligible for fully remote work. How you'll make an impact * Apply claims management ... Interact extensively with various parties involved in the claim process to ensure effective ...
Claims Analyst
Trenton, NJ · Remote
$70K - $80K/yr
This position can either be fully remote (if not within commutable distance to the office) or based ... Process an average of 5 to 7 claims per day * Maintain a processing accuracy of 99% or better
Claims Analyst
Trenton, NJ · Remote
$70K - $80K/yr
This position can either be fully remote (if not within commutable distance to the office) or based ... Process an average of 5 to 7 claims per day * Maintain a processing accuracy of 99% or better
Stop Loss Claims Auditor
San Antonio, TX · Remote
$70K - $80K/yr
This position can either be fully remote (if not within commutable distance to the office) or based ... Process an average of 5 to 7 claims per day * Maintain a processing accuracy of 99% or better
Stop Loss Claims Auditor
San Antonio, TX · Remote
$70K - $80K/yr
This position can either be fully remote (if not within commutable distance to the office) or based ... Process an average of 5 to 7 claims per day * Maintain a processing accuracy of 99% or better
Senior Workers Compensation Claims Adjuster
Houston, TX · Remote
$55K - $72K/yr
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... Overview • Jurisdictions: TX • Licenses: TX • This role is eligible for fully remote work How ...
Senior Workers Compensation Claims Adjuster
Houston, TX · Remote
$55K - $72K/yr
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... Overview • Jurisdictions: TX • Licenses: TX • This role is eligible for fully remote work How ...
Senior Workers Compensation Claims Adjuster
Dallas, TX · Remote
$60K - $78K/yr
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... Overview • Jurisdictions: TX • Licenses: TX • This role is eligible for fully remote work How ...
Senior Workers Compensation Claims Adjuster
Dallas, TX · Remote
$60K - $78K/yr
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... Overview • Jurisdictions: TX • Licenses: TX • This role is eligible for fully remote work How ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Irving, TX · Remote
$63K - $82K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Irving, TX · Remote
$63K - $82K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Irving, TX · On-site +1
$63K - $82K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Irving, TX · On-site +1
$63K - $82K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Irving, TX · Remote
$63K - $82K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Irving, TX · Remote
$63K - $82K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
340B Claims Specialist
Blanco, TX · Remote
Remote Flexibility : This position is 100% remote, giving you the freedom to work from anywhere! ... Prepares and maintains reports and records for processing * Performs other tasks as assigned ...
Quick apply
340B Claims Specialist
Blanco, TX · Remote
Remote Flexibility : This position is 100% remote, giving you the freedom to work from anywhere! ... Prepares and maintains reports and records for processing * Performs other tasks as assigned ...
Remote Claims Processing information
What are some common challenges faced in remote claims processing roles, and how can they be effectively managed?
What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?
What is remote claims processing?
What is the difference between Remote Claims Processing vs Remote Claims Adjuster?
| Aspect | Remote Claims Processing | Remote Claims Adjuster |
|---|---|---|
| Credentials | Typically requires insurance or claims processing certifications | Requires insurance licenses and adjuster certifications |
| Work Environment | Home-based, administrative setting | Home-based or field, investigative and evaluative tasks |
| Industry Usage | Insurance companies, third-party administrators | Insurance companies, public adjusting firms |
| Job Focus | Processing claims, data entry, customer service | Investigating claims, assessing damages, settlement negotiations |
Remote Claims Processing and Remote Claims Adjuster roles share similarities in industry and work environment but differ in job focus and required credentials. Claims processors handle administrative tasks and data entry, while claims adjusters evaluate damages and negotiate settlements. Both roles are essential in the insurance industry and often require specialized certifications.

Content Writer - Claims Digital Experience (P&C Required)
San Antonio, TX • Remote
Other
Re-posted 4 days ago
Job description
Job Description Content Writer - Claims Digital Experience (P&C Required) Location: Remote Duration: 6 Month Contract Industry: Insurance / Digital Customer Experience Position Summary We are seeking an experienced Content Writer with strong Property & Casualty (P&C) insurance and Claims experience to develop clear, compelling, and user-centered content for USAA's Claims Digital experiences. This role focuses on creating and refining copy across digital claims journeys, ensuring clarity, consistency, and compliance while improving the overall member experience. The writer will support end-to-end claims experiences including claims filing, claim status tracking, notifications, and member communications, partnering closely with cross-functional teams including Claims Operations, UX, Product, Marketing, and Compliance.
This is a remote, contract role requiring deep familiarity with insurance claims processes and member-facing digital experiences. Key Responsibilities Develop, write, and edit content for digital claims experiences including claims intake, claims status tracking, FAQs, and help content. Create member-facing communications including digital templates, notifications, articles, bulletins, and promotional/educational content.
Translate complex P&C insurance and claims processes into clear, simple, and user-friendly messaging. Partner with Claims, UX, Product, and Marketing teams to gather requirements and align on content strategy and user experience. Ensure all content meets brand guidelines, accessibility standards, and regulatory/compliance requirements.
Manage multiple writing projects simultaneously while meeting tight deadlines. Continuously refine content based on stakeholder feedback, user testing, and performance insights. Participate in UX/content design reviews and cross-functional alignment sessions.
Daily Duties Write and edit content for Claims Digital experiences (filing a claim, tracking a claim, claim updates). Use Figma to review UX designs and ensure copy fits within user flows and interfaces. Draft and refine documentation and content in Microsoft Word for stakeholder review.
Build and present content updates and recommendations using PowerPoint. Collaborate with Claims and digital teams to ensure consistency across all member touchpoints. Required Skills & Experience 5+ years of professional writing/content experience.
Direct experience in Property & Casualty (P&C) insurance (required). Claims experience (required), including familiarity with claims processes, workflows, or customer servicing. Exceptional writing, editing, and communication skills.
Strong project management and time management skills with ability to handle multiple priorities. Ability to simplify complex insurance and claims concepts into clear, customer-friendly content. Experience writing for customer/member-facing digital experiences.
Preferred Experience UX writing or content design experience in digital product environments. Experience working in regulated financial services or insurance organizations. Familiarity with agile teams and cross-functional delivery environments.
Tools & Technologies Figma - Review UX flows and align content to designs. Microsoft Word - Content drafting, editing, and collaboration. PowerPoint - Presenting content strategy and stakeholder updates.
Additional Details Employment Type: Contract Work Arrangement: Remote Equipment: Supplier must provide computer equipment. Confidentiality: No handling of Confidential Supervisory Information (CSI).
About Strategystaff
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Sparta, NJ, US
Year founded
2008