ZipRecruiter

Log In

2

Remote Claims Associate Jobs in Boston, MA (NOW HIRING)

CareScout

Associate Claims Clinical/Care Advocacy

Waltham, MA · On-site +1

$19.25 - $26.25/hr

POSITION TITLE Associate Claims Clinical/Care Advocate POSITION LOCATION This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama ...

W3Global Inc.

Regulatory Associate

Boston, MA · Remote

$235K - $310K/yr

Remote Patient Monitoring * Wearables * Digital Health Applications Candidates should be passionate ... False Claims Act (FCA) * Fee-splitting laws * HIPAA * State healthcare privacy laws * Health data ...

Onco360

Pharmacy Prior Authorization Specialist

Waltham, MA · On-site +1

$22.25 - $29/hr

Remote work possible after initial on-site training. Why Join Us? * A career with purpose: Help ... Associate degree or Certified Pharmacy Technician (PTCB) * 3+ years of experience in pharmacy or ...

next page

Showing results 1-20

All JobsClaims Associate JobsRemote Claims Associate JobsRemote Claims Associate Jobs in Boston, MA

Remote Claims Associate information

See Boston, MA salary details

$14

$22

$33

How much do remote claims associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote claims associate in Boston, MA is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What is a remote claims associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.

What skills and qualifications are needed to be a remote claims associate?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

How does a remote claims associate collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What are the most commonly searched types of Remote Claims jobs in Boston, MA?

The most popular types of Remote Claims jobs in Boston, MA are:

What are popular job titles related to Remote Claims Associate jobs in Boston, MA?

For Remote Claims Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Associate jobs in Boston, MA look for?

The top searched job categories for Remote Claims Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Claims Associate jobs?

Cities near Boston, MA with the most Remote Claims Associate job openings:

Remote Claims Associate jobs near you

Associate Claims Clinical/Care Advocacy

CareScout

Waltham, MA • On-site, Remote

$19.25 - $26.25/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday

Job description

About CareScout
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system - and we are deeply committed to a sense of belonging for all, in all phases of life.
We're creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.
POSITION TITLE
Associate Claims Clinical/Care Advocate
POSITION LOCATION
This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.
YOUR ROLE
The position of Care Advocate, will play a leading role in developing an innovative digital product strategy based off your deep expertise and knowledge of the long-term care needs of the aging in your market. You will be part of a team delivering concierge services care-seekers and care-managers including but not limited to Caregiver support and Education. Conducting consultations with older adults and caregivers on aging services and supports providing support and guidance on the caregiving journey.
A successful candidate is excited by the possibility of scaling their life's work to millions of people. Unlike other traditional Care Advocacy roles, your responsibilities will not stop there but will extend to working with digital product teams to help infuse your patient-centered knowledge into the design process and provide feedback that will help create incredible digital user experiences for millions of care-seekers and care-managers at a tremendous scale.
What you will be doing
Traditional Care Advocacy role:
  • This role will provide Subject Matter expertise on the local and state level programming and resources for aging adults and their caregivers.
  • This role will provide education and resources to aging individuals seeking assistance with care options and navigating challenges.
  • Intensive case management experience and crisis intervention
  • Approach problem-solving with a human centered lens
  • Regular document key and frequent needs of users and report qualitative data (such as quotes and anecdotal stories that representative of user needs) and quantitative data (such as frequency of user needs and trends in gaps in local care environments and resources) to the digital product and design teams
  • Bring deep understanding of landscape and individual aging and long-term resources, facilities, organizations, agencies, and referral sources to help marketing team reach key partnerships and potential consumers who would benefit from our digital products
  • Report back to product and design teams opportunities for improvement of the digital products based off of user feedback
  • Review new product features before they are released to consumers to identify improvements or potential issues to proactively improve user experience

What you bring
  • Minimum of 5 years total relevant work experience from any combination of the following:
  • Social worker or RN with 5 years of Geriatric Case management experience.
  • Ability to demonstrate knowledge in the following areas: Area Agency on Aging offerings/resources, Home and Community based programing and eligibility criteria, Medicaid and Medicare, knowledge of discharge planning process and considerations, local resources for elder law and estate panning.
  • Ability to provide education and advocacy for aging population and caregivers on community resources, home health options, Long Term Care planning and facilities.
  • A proven track record of applying qualitative and quantitative analysis to problem solving
  • Proven ability to deliver on responsibilities
  • Comfortable interacting with senior management, team members, different disciplines, other stakeholders
  • Strong written, spoken and listening communication skills
  • Highly collaborative, results driven, team player

Nice to have
  • Experience or understanding of Long-Term Care Insurance products
  • GCM or CCM certification
  • Long term care experience
  • Ability to operate in an entrepreneurial environment
  • Experience working within startups and contributing to their rapid growth

Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

ADDITIONAL
National Range: $55,800- $ 81,000
High-Cost Range (includes New York): $69,800- $101,000
Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
This role is not eligible for employment visa sponsorship.

Apply