ZipRecruiter

Log In

2

Remote Claims Manager Jobs in Boston, MA (NOW HIRING)

Hiscox

Senior Claims Examiner - Allied Healthcare

Boston, MA · On-site +1

$71K - $92K/yr

However, qualified remote candidates will also be considered ** The Position Can Be Based In ... Manage litigation through trial, including counsel selection, budgets, legal strategy, expert ...

Liberty Mutual Insurance

Environmental Claims Officer

MA · On-site +1

$94K/yr

We will also consider highly qualified remote candidates who do not reside near a hub location. What You'll Do As an Environmental Claims Officer, you will independently manage a portfolio of complex ...

Liberty Mutual

Environmental Claims Officer

MA · On-site +1

We will also consider highly qualified remote candidates who do not reside near a hub location. What You'll Do As an Environmental Claims Officer, you will independently manage a portfolio of complex ...

Hiscox

Technical Claims Director- Specialty

Boston, MA · On-site +1

However, qualified remote candidates will also be considered ** The Position Can Be Based In ... Partner with claims professionals and their managers in providing both coverage and liability ...

next page

Showing results 1-20

All JobsClaims JobsRemote Claims Manager JobsRemote Claims Manager Jobs in Boston, MA

Remote Claims Manager information

See Boston, MA salary details

$38K

$95.5K

$151K

How much do remote claims manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote claims manager in Boston, MA is $95,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $114,100.00 per year, depending on experience, location, and employer.

What is a remote claims manager?

A Remote Claims Manager oversees the processing, evaluation, and resolution of insurance claims while working from a remote location. They ensure claims are handled efficiently, fairly, and in compliance with company policies and regulations. Responsibilities typically include supervising claims adjusters, reviewing complex cases, and improving claims handling processes. Strong analytical skills, attention to detail, and the ability to manage a remote team are essential for this role.

What are some common challenges faced by remote claims managers, and how can they be addressed?

Remote Claims Managers often face challenges such as maintaining efficient communication with team members and clients, managing a high volume of claims, and ensuring compliance with regulatory guidelines across multiple jurisdictions. Overcoming these challenges requires strong organizational skills, use of collaborative digital tools, and a proactive approach to problem-solving. Staying up to date with industry best practices and participating in regular training can also help remote claims managers remain effective and adapt to changing requirements. By establishing clear workflows and leveraging technology, you can ensure successful outcomes and support your team's performance, even in a virtual environment.

What are the key skills and qualifications needed to thrive in the remote claims manager position, and why are they important?

To excel as a Remote Claims Manager, you need strong analytical abilities, comprehensive knowledge of claims processes, and typically a relevant degree or substantial experience in insurance or claims management. Familiarity with claims management systems, CRM software, and relevant certifications like CPCU or AIC is valuable. Excellent communication, decision-making, and organizational skills help set outstanding candidates apart in this role. These qualifications ensure efficient claims handling, regulatory compliance, and effective remote team leadership.

How much do remote claims managers make in the US?

Remote claims managers in the US typically earn between $60,000 and $90,000 annually, with the median salary around $75,000. Compensation varies based on experience, location, and the size of the organization, and often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Remote Claims jobs in Boston, MA?

The most popular types of Remote Claims jobs in Boston, MA are:

What are popular job titles related to Remote Claims Manager jobs in Boston, MA?

For Remote Claims Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Manager jobs in Boston, MA look for?

The top searched job categories for Remote Claims Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Claims Manager jobs?

Cities near Boston, MA with the most Remote Claims Manager job openings:

Remote Claims Manager jobs near you
Infographic showing various Remote Claims Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $95,453 per year, or $45.9 per hour.

Casualty Senior Claims Manager - Casualty Specialized Claims

Liberty Mutual Insurance

MA • On-site, Remote

$179K/yr

Full-time

Re-posted 13 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

46th of 311 rated insurance

Job description

Description
Casualty Senior Claims Manager - Casualty Specialized Claims
We are seeking a Senior Claims Manager with at least 10+ years of relevant experience to join our Casualty Specialized Claims team. This leadership role is responsible to guide, plan, and lead the strategic direction of the team. You will manage a team of specialized Claims Managers overseeing highly technical, severe-exposure portfolios including Environmental, Employers Liability, Excess, Employment Practices Liability (EPLI), Agent Errors & Omissions (E&O), Coverage B - Personal & Advertising Injury, Employer Benefits Liability, and Emerging Risks.
Primary Responsibilities
  • Strategic & People Leadership: Set the operational and technical direction of the team while leading, coaching, and developing specialized Claims Managers to drive performance across diverse specialty lines. Think strategically and broadly about claim trends, team capacity, inventory complexity, and future resource needs, including identifying staffing impacts and recommending proactive solutions to support effective claim handling.
  • Stakeholder Communication: Collaborate effectively with internal partners, legal counsel, underwriting, actuarial, risk control, reinsurance, and other stakeholders to develop coordinated claim strategies. Present complex claim strategies, risk mitigations, emerging trends, and operational initiatives to key stakeholders, including executive leadership, underwriters, and reinsurers.
  • Litigation & Legal System Abuse: Lead strategies to counter legal system abuse, including nuclear verdicts, third-party litigation funding, reptile tactics, and anchoring. Partner with defense counsel, underwriting, analytics, and other business partners to protect loss-cost integrity and drive disciplined outcomes.
  • Portfolio Oversight & Analytics: Monitor high-severity exposures and multi-party casualty litigation, using litigation analytics to identify exposures early and track venue trends, adverse-development drivers, and emerging litigation theories. Maintain a forward-looking view of the changing legal environment and its potential impact on claim outcomes and portfolio performance.
  • Financial & Vendor Stewardship: Ensure reserve accuracy and adequacy, set settlement authorities, forecast financial impacts, and manage loss-cost and volatility trends in partnership with actuarial and reinsurance teams. Oversee panel counsel selection, performance, litigation strategy, and litigation spend.
  • Strategic Acumen & Operational Excellence: Demonstrate a broad, enterprise-focused perspective when evaluating emerging trends, portfolio implications, and long-term claim outcomes. Identify complex issues, evaluate options, and implement practical, effective solutions. Develop, implement, and refine claim-handling protocols, procedures, escalation frameworks, and best practices for complex casualty, environmental, mass tort, toxic tort, latent injury, and other specialty claim portfolios.
  • Travel: Travel as needed to support business needs, including stakeholder meetings, leadership engagements, litigation activities, and industry events.

Requirements
  • Experience: 10+ years of commercial specialty claims experience, including significant coverage issues and severe-exposure casualty work, with 5+ years of leadership experience; a proven track record of managing and developing other claims people-leaders is a plus.
  • Technical Breadth: Deep expertise across multiple specialty lines, specifically Environmental, EPLI, Professional Liability (E&O), mass tort litigation/MDL/class action, Umbrella, Excess, and the full range of Coverage B - Personal and Advertising Injury exposures (particularly, defamation, advertising injury/copyright, trade dress, and slogan offenses). Knowledge of Guidewire Claims System, a plus. Experience developing, implementing, and refining claim-handling protocols, procedures, and best practices for environmental, mass tort, toxic tort, latent injury, and other complex claim portfolios a plus.
  • Protocols & Best Practices: Experience developing, implementing, and refining claim-handling protocols, procedures, escalation practices, and best practices for environmental, mass tort, toxic tort, latent injury, and other complex claim portfolios a plus.
  • Education & Credentials: Bachelor's degree required; Juris Doctor (JD), MBA, CPCU, or RPLU designations are a plus.

Location note: Candidates within a 50-mile radius of one of our GRS claims offices (Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ; Plano, TX; Suwanee, GA; or Weatogue, CT) will be expected to be in-office at least twice weekly. This requirement is subject to change.
Qualifications
  • Bachelors' degree or equivalent training; advanced degrees or certifications preferred
  • A minimum of 10 years of relevant and progressively more responsible work experience required, including at least 7 years of supervisory experience
  • At least 7 years claims handling within a technical specialty
  • Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, computers and product competition within the marketplace
  • Requires advanced knowledge of a technical specialty
  • Knowledge of law and insurance regulations in various jurisdictions
  • The ability to effectively interact with brokers and internal departments is also required
  • Strong verbal and written communications and organizational skills
  • Strong negotiation, analytical and decision making skills also required

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

What Liberty Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Liberty Mutual logo

About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Social media

FacebookTwitter

View All Liberty Mutual Jobs

Apply