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Remote Insurance Claims Jobs in Boston, MA (NOW HIRING)

Liberty Mutual Insurance

Environmental Claims Officer

MA · On-site +1

$94K/yr

We will also consider highly qualified remote candidates who do not reside near a hub location ... Functional knowledge of law and insurance regulations in various jurisdictions * Demonstrated ...

Deloitte

Epic Denials Management Operator

Boston, MA · Remote

$19.50 - $26/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

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How much do remote insurance claims jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote insurance claims in Boston, MA is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote insurance claims?

To thrive in a Remote Insurance Claims role, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes required certifications such as AIC (Associate in Claims) are important. Exceptional communication, active listening, time management, and problem-solving skills help professionals excel in remote, client-facing environments. These abilities ensure accuracy, efficiency, and positive customer experiences throughout the claims resolution process.

What is a remote insurance claims?

A Remote Insurance Claims job involves reviewing, processing, and managing insurance claims from a remote location. Professionals in this role assess documentation, communicate with policyholders, and determine claim validity based on policy terms. They may work for insurance companies, third-party administrators, or as independent adjusters. Strong analytical, communication, and customer service skills are essential for success in this position.

What are some common challenges faced in a remote insurance claims role and how are they managed?

One common challenge in a Remote Insurance Claims role is maintaining effective communication with clients and team members while working outside a traditional office environment. Professionals overcome this by utilizing secure messaging, video conferencing, and robust claims management platforms to ensure consistent updates and collaboration. Staying organized and self-motivated is also key, as remote claims adjusters often manage a high volume of cases independently. Employers typically provide training and ongoing support to help remote employees navigate complex claims, maintain compliance, and deliver timely resolutions.

What are the most commonly searched types of Insurance Claims jobs in Boston, MA? The most popular types of Insurance Claims jobs in Boston, MA are:
What are popular job titles related to Remote Insurance Claims jobs in Boston, MA? For Remote Insurance Claims jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Claims jobs in Boston, MA look for? The top searched job categories for Remote Insurance Claims jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Insurance Claims jobs? Cities near Boston, MA with the most Remote Insurance Claims job openings:
Remote Insurance Claims jobs near you
Infographic showing various Remote Insurance Claims job openings in Boston, MA as of August 2026, with employment types broken down into 43% Full Time, 43% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,109 per year, or $25.5 per hour.

Senior Casualty Claims Specialist - Southeast

Liberty Mutual Insurance

MA • On-site, Remote

$61K/yr

Full-time

Re-posted 13 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 303 rated insurance

Job description

Description
Advance Your Career with Liberty Mutual's
Personal Lines Casualty Team!
Our Casualty Attorney Represented team is currently hiring for Senior Claims Specialists to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims.
Work Arrangement
Hybrid: Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month.
Remote: Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote.
This position operates on an Eastern (EST) time zone schedule.
Responsibilities:
  • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
  • Confers with trial counsel and prepares trial reports.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
  • Responds to various written and telephone inquiries including status reports.
  • Ensures adequacy of reserves.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Updates files and provides comprehensive reports as required.
  • Responsible for managing the practices and billing activities of outside and in-house counsel.
  • Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.

Preferred Qualifications:
  • 1+ years Personal Lines Third Party Auto Casualty Experience.
  • 1+ years Attorney Represented Experience.

Qualifications
  • Strong written and oral communications skills required.
  • Good interpersonal, analytical, investigative, and negotiation skills required.
  • Customer service experience preferred.
  • Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.
  • Ability to obtain proper licensing as required.

Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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