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Insurance Claims Trainee Jobs in Boston, MA (NOW HIRING)

Troubleshoot the rejected insurance claims and address issues to support customers' needs * Accurately and efficiently input prescription information * Maintain strict patient confidentiality in ...

Troubleshoot the rejected insurance claims and address issues to support customers' needs * Accurately and efficiently input prescription information * Maintain strict patient confidentiality in ...

Pharmacy Technician I

Lexington, MA · On-site

$19.75 - $24/hr

Processes cash transactions, refunds, and insurance claims following compliance guidelines. Manages ... Supports training and education of trainees, students, and observers. Performs other duties as ...

Pharmacy Technician I (PRN)

Lexington, MA · On-site

$19.75 - $24/hr

Processes cash transactions, refunds, and insurance claims following compliance guidelines. Manages ... Supports training and education of trainees, students, and observers. Performs other duties as ...

Insurance Claims Trainee information

See Boston, MA salary details

$24.6K

$51.1K

$101.2K

How much do insurance claims trainee jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance claims trainee in Boston, MA is $51,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,002.00 and $53,525.00 per year, depending on experience, location, and employer.

What types of training and mentorship can I expect as an insurance claims trainee?

As an Insurance Claims Trainee, you can expect a blend of classroom-based learning and on-the-job training. You’ll likely participate in structured development programs led by senior adjusters and trainers, covering topics such as policy interpretation, claims investigation, negotiation, and customer service. Mentorship is a key part of most programs, with experienced claims professionals providing guidance, feedback, and support as you handle real claims under supervision. This setup allows you to gain practical experience while gradually increasing your responsibility and independence.

What are the key skills and qualifications needed to thrive as an insurance claims trainee, and why are they important?

To thrive as an Insurance Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes completion of industry certifications such as AIC (Associate in Claims) is typical. Attention to detail, effective communication, and strong problem-solving abilities are important soft skills for this role. These skills and qualifications help ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What is the difference between Insurance Claims Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims TraineeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; often requires licensing and certifications
Work EnvironmentTraining programs, office settings, supervised tasksFieldwork, office, or a combination; independent decision-making
Employer & Industry UsageEntry-level training within insurance companiesFull-time professional role handling claims processing and settlement

The main difference is that an Insurance Claims Trainee is an entry-level position focused on learning and training, while an Insurance Claims Adjuster is a fully qualified professional responsible for evaluating and settling claims. Trainees typically undergo training and supervision, whereas Adjusters work independently with licensing and experience.

What does an insurance claims trainee do?

An Insurance Claims Trainee learns how to evaluate and process insurance claims under the supervision of experienced claims adjusters or managers. They are trained to investigate claims, assess damages, review policy coverage, and communicate with policyholders and third parties. This role involves both classroom and on-the-job training to understand insurance policies, legal requirements, and best practices in claims handling. As trainees gain experience, they gradually take on more responsibility and work towards becoming fully qualified claims adjusters.
What are the most commonly searched types of Insurance Claims jobs in Boston, MA? The most popular types of Insurance Claims jobs in Boston, MA are:
What cities near Boston, MA are hiring for Insurance Claims Trainee jobs? Cities near Boston, MA with the most Insurance Claims Trainee job openings:
Infographic showing various Insurance Claims Trainee job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,142 per year, or $24.6 per hour.

Auto Claims Adjuster Trainee

SAFETY INSURANCE COMPANY

Boston, MA • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Safety Insurance rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

189th of 303 rated insurance


Job description

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.
At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you.
Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.
Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:
  • 3 weeks accrued paid time off + paid holidays each year
  • Health insurance (medical, dental, vision)
  • Annual 401(k) Employer Contribution (up to 8% of your base salary)
  • 100% tuition reimbursement
  • Free on-site fitness center
  • Complimentary coffee and breakfast service
  • Hybrid work schedules
  • Working Advantage Discount Program
  • Employee Assistance Program
  • ...and much more!

#IND123
This entry-level position requires no previous full-time work experience. Qualified candidates will be enrolled into Safety's formal training program where they will learn basic adjusting skills and develop investigative techniques in handling automobile physical damage claims. The successful candidate will be an advocate for delivering a high level of customer service, while displaying empathy and a supportive attitude for our policyholders. This role has the potential for a hybrid work schedule, contingent upon job performance.
Responsibilities
  • Sets up first notice of losses (FNOL) using Safety's proprietary software programs
  • Interprets coverage and identifies potential coverage defenses
  • Gathers and analyzes relevant information from insureds, claimants, witnesses and law enforcement to establish liability and scope of damages
  • Becomes proficient in using various software and database programs
  • Applies Massachusetts Standards of Fault to determine liability
  • Identifies all subrogation opportunities
  • Fosters and maintains a collaborative business relationship with our agency partners
  • Delivers first class claims service to Safety's valued customers

Qualifications
  • College degree required
  • Superior organizational skills and attention to detail
  • Customer service experience desired
  • Excellent communications skills
  • Ability to work cooperatively within a team environment

What Safety Insurance employees say

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