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Remote Cigna Claims Representative Jobs in Indiana

Erie Insurance

Property Adjuster II

Indianapolis, IN · On-site +1

$63K - $100K/yr

This range represents a national range and the actual salary will depend on several factors ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

Erie Insurance

Property Adjuster II

Lafayette, IN · On-site +1

$63K - $100K/yr

This range represents a national range and the actual salary will depend on several factors ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

USAA

Sr. TLE Auto Appraiser

South Bend, IN · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... May serve as a subject matter expert representative for disputed claims or trials. Serves as a ...

USAA

Sr. TLE Auto Appraiser

Goshen, IN · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... May serve as a subject matter expert representative for disputed claims or trials. Serves as a ...

Orion Placement

Creditor's Rights Attorney

Indianapolis, IN · On-site +1

$90K - $110K/yr

Remote or regionally based candidates may be considered, especially those located in Indiana or ... Note: Must have 3+ years of foreclosure, collections, title claims, creditors' rights, or closely ...

Orion Placement

Creditor's Rights Attorney

Indianapolis, IN · On-site +1

$90K - $110K/yr

Remote or regionally based candidates may be considered, especially those located in Indiana or ... Note: Must have 3+ years of foreclosure, collections, title claims, creditors' rights, or closely ...

CSAA

Collaborate with Product Strategy & Development (PS&D), Legal, Claims, Marketing, Finance ... Represent CSAA professionally with prospective organizations, vendors, and other external contacts ...

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All JobsCigna Claims Representative JobsRemote Cigna Claims Representative JobsRemote Cigna Claims Representative Jobs in Indiana

Remote Cigna Claims Representative information

What skills and qualifications are needed to be a remote Cigna claims representative?

To thrive as a Remote Cigna Claims Representative, you need a solid understanding of health insurance policies, claims processing, and customer service principles, often requiring a high school diploma or equivalent. Familiarity with claims management software, CRM systems, and Microsoft Office Suite is typically expected. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for excelling in this role. These skills ensure accurate claims handling, efficient resolution of customer inquiries, and high-quality service delivery in a remote work environment.

What is the difference between Remote Cigna Claims Representative vs Remote UnitedHealth Claims Specialist?

AspectRemote Cigna Claims RepresentativeRemote UnitedHealth Claims Specialist
Required CredentialsHigh school diploma or equivalent; insurance claims processing experience; knowledge of healthcare policiesHigh school diploma or equivalent; claims processing experience; familiarity with healthcare billing
Work EnvironmentRemote, home-based office; computer and phone requiredRemote, home-based; computer and communication tools needed
Employer & Industry UsageCigna insurance company; healthcare and insurance industryUnitedHealth Group; healthcare and insurance industry
Common Search & Comparison IntentYesYes

The Remote Cigna Claims Representative and Remote UnitedHealth Claims Specialist roles both involve processing healthcare claims remotely, requiring similar credentials and work environments. The main difference lies in the employer and specific insurance policies they handle. Both positions are popular among job seekers looking for remote healthcare insurance roles, with overlapping responsibilities and industry usage.

What challenges do remote Cigna claims representatives face and how can they be managed?

Remote Cigna Claims Representatives often encounter challenges such as managing a high volume of claims, staying updated with ever-changing insurance policies, and ensuring clear communication with both providers and policyholders. Balancing productivity while maintaining accuracy and compliance is essential. To manage these challenges, it helps to develop strong organizational skills, regularly participate in training sessions, and utilize available digital tools for efficient workflow. Additionally, proactive communication with team members and supervisors can help resolve complex cases and foster a supportive remote work environment.

What is a remote Cigna claims representative?

Remote Cigna Claims Representatives are professionals who work from home to review, process, and resolve insurance claims for Cigna, a major health services company. They ensure that medical claims are accurate, complete, and comply with company policies and industry regulations. These representatives communicate with healthcare providers, policyholders, and other departments to gather necessary information and resolve discrepancies. Their role is essential in ensuring customers receive timely and accurate reimbursements for healthcare services.
What are the most commonly searched types of Cigna Claims Representative jobs in Indiana? The most popular types of Cigna Claims Representative jobs in Indiana are:
What are popular job titles related to Remote Cigna Claims Representative jobs in Indiana? For Remote Cigna Claims Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Cigna Claims Representative jobs in Indiana look for? The top searched job categories for Remote Cigna Claims Representative jobs in Indiana are:
What cities in Indiana are hiring for Remote Cigna Claims Representative jobs? Cities in Indiana with the most Remote Cigna Claims Representative job openings:
Remote Cigna Claims Representative jobs near you

Claims Examiner- Individual Life Death Claims (experience required)

OneAmerica

Indianapolis, IN • On-site, Remote

$21.63 - $36.06/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

OneAmerica Financial rating

8.4

Company rating: 8.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives!

The Individual Life Claims Examiner is responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards.

Job Summary

Responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards.

Individual Life Claims Associate is responsible for:

  • Reviewing and processing Individual Life Death Claims
  • Clearing outstanding accounting
  • Clearing up eligibility issues
  • Performing adjustments
  • Level II Associates may train, mentor, and audit less experienced associates.
  • Level II Associates may work with escalating claim issues with minimal leadership consultation including taking on escalated calls

Primary duties may include, but are not limited to:

  • Customer Experience and support 40%
    • Effectively, accurately and timely communicate/collaborate with internal and external customers in accordance customer service protocols.
    • Independently investigate, collect, examine information to determine claim direction to make accurate, impartial claim determinations based on facts, policies, regulations, and department procedures, for claims including those of a complex nature.
    • Appropriately and independently use problem solving measures and discretion to investigate claims by utilizing appropriate investigative tools.
    • Correctly calculates and processes claim benefit payments due within authority level.
    • Prepares quality communication to agents, policy owners, insureds, beneficiaries, policyholders, medical providers, or other customer and business relationship parties.
    • Identify, understand, and appropriately refer matters to legal counsel or escalates claim issues with minimal leadership consultation.
  • Performance and Service expectations: 50%
    • Maintains or exceeds departmental deadlines, requirements, service, accuracy, timeliness, and performance standards. Completes correct accounting transactions and clearing according to departmental procedures.
  • Process Improvement 10%
    • Demonstrate EWA and support of the OneAmerica Ways.

Required Work Experience:

  • Minimum 3-5 years experience managing life death claims required
  • Experience interpreting policy language; training experience helpful
  • Strong written and verbal communication skills
  • Experience working with Microsoft Office applications

Required Education and/or Certifications:

  • High School Diploma or GED. Bachelor's Degree preferred in Business Management, Operations Management, Statistics, or Insurance. 

Recommended Education and/or Certifications

  • LOMA

    We are currently seeking Level I & II Representative experience.

        #LI-SC1

        Salary Band: 3B

        This selected candidate will be expected to work hybrid in Indianapolis, IN but we may consider remote associates who are not local to Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team building and collaboration.

        Consistent with applicable pay transparency laws, we disclose the compensation range for this position: $21.63 - 36.06 hourly. Actual compensation will be determined by factors such as education, experience, geographical location, and other job-related factors permitted by law. In addition to base pay, this role is eligible for an annual incentive program.

        We offer a comprehensive total rewards package designed to support you both at work and at home. Fulltime and parttime associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:

        • Medical & prescription, dental, vision insurance
        • Health Savings Account & Flexible Spending Accounts
        • Paid Time Off
        • 10 weeks 100% paid parental leave (after completing 12 months of employment)
        • 401(k) Plan with company match
        • Pension Plan
        • Company paid life & disability insurance
        • Wellness Program & Company paid employee assistance program
        • Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)

        If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

        Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. 

        Disclaimer:  American United Life Insurance Company (“OneAmerica Financial”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.

        For all positions:

        Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

        To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

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