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Remote Cigna Claims Representative Jobs in Indiana

Property Adjuster II

Indianapolis, IN · On-site +1

$63K - $100K/yr

This range represents a national range and the actual salary will depend on several factors ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

Property Adjuster II

Lafayette, IN · On-site +1

$63K - $100K/yr

This range represents a national range and the actual salary will depend on several factors ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

Sr. TLE Auto Appraiser

Goshen, IN · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... May serve as a subject matter expert representative for disputed claims or trials. Serves as a ...

Sr. TLE Auto Appraiser

South Bend, IN · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... May serve as a subject matter expert representative for disputed claims or trials. Serves as a ...

Creditor's Rights Attorney

Indianapolis, IN · On-site +1

$90K - $110K/yr

Remote or regionally based candidates may be considered, especially those located in Indiana or ... Note: Must have 3+ years of foreclosure, collections, title claims, creditors' rights, or closely ...

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Remote Cigna Claims Representative information

What skills and qualifications are needed to be a remote Cigna claims representative?

To thrive as a Remote Cigna Claims Representative, you need a solid understanding of health insurance policies, claims processing, and customer service principles, often requiring a high school diploma or equivalent. Familiarity with claims management software, CRM systems, and Microsoft Office Suite is typically expected. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for excelling in this role. These skills ensure accurate claims handling, efficient resolution of customer inquiries, and high-quality service delivery in a remote work environment.

What is the difference between Remote Cigna Claims Representative vs Remote UnitedHealth Claims Specialist?

AspectRemote Cigna Claims RepresentativeRemote UnitedHealth Claims Specialist
Required CredentialsHigh school diploma or equivalent; insurance claims processing experience; knowledge of healthcare policiesHigh school diploma or equivalent; claims processing experience; familiarity with healthcare billing
Work EnvironmentRemote, home-based office; computer and phone requiredRemote, home-based; computer and communication tools needed
Employer & Industry UsageCigna insurance company; healthcare and insurance industryUnitedHealth Group; healthcare and insurance industry
Common Search & Comparison IntentYesYes

The Remote Cigna Claims Representative and Remote UnitedHealth Claims Specialist roles both involve processing healthcare claims remotely, requiring similar credentials and work environments. The main difference lies in the employer and specific insurance policies they handle. Both positions are popular among job seekers looking for remote healthcare insurance roles, with overlapping responsibilities and industry usage.

What challenges do remote Cigna claims representatives face and how can they be managed?

Remote Cigna Claims Representatives often encounter challenges such as managing a high volume of claims, staying updated with ever-changing insurance policies, and ensuring clear communication with both providers and policyholders. Balancing productivity while maintaining accuracy and compliance is essential. To manage these challenges, it helps to develop strong organizational skills, regularly participate in training sessions, and utilize available digital tools for efficient workflow. Additionally, proactive communication with team members and supervisors can help resolve complex cases and foster a supportive remote work environment.

What is a remote Cigna claims representative?

Remote Cigna Claims Representatives are professionals who work from home to review, process, and resolve insurance claims for Cigna, a major health services company. They ensure that medical claims are accurate, complete, and comply with company policies and industry regulations. These representatives communicate with healthcare providers, policyholders, and other departments to gather necessary information and resolve discrepancies. Their role is essential in ensuring customers receive timely and accurate reimbursements for healthcare services.

What are the most commonly searched types of Cigna Claims Representative jobs in Indiana?

The most popular types of Cigna Claims Representative jobs in Indiana are:

What are popular job titles related to Remote Cigna Claims Representative jobs in Indiana?

For Remote Cigna Claims Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Cigna Claims Representative jobs in Indiana look for?

The top searched job categories for Remote Cigna Claims Representative jobs in Indiana are:

What cities in Indiana are hiring for Remote Cigna Claims Representative jobs?

Cities in Indiana with the most Remote Cigna Claims Representative job openings:

Enrollment/Billing Representative - Whitestown, Indiana

Cigna

Whitestown, IN • On-site, Remote

$17.50 - $22.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers


Job description

  • Please note: This is mainly a remote/work at home position but the candidate selected must be within driving distance to Whitestown, Indiana as it will require several days in office per quarter to be on-site in the Whitestown, Indiana office.
  • The schedule is Monday - Friday, 8:00am - 4:30pm EST.

ESSENTIAL FUNCTIONS
  • Prepare and review claims to ensure billing accuracy according to payor requirements, including but not limited to codes, modifiers, pricing, dates and authorizations.
  • Pursue collection activities to obtain reimbursement from payors and/or patients.
  • Contact payors to request overrides, retro authorizations, additional documentation, window extensions, etc. to ensure invoice has necessary elements for reimbursement or to work a rejected claim (denial).
  • Make 10-20 outbound calls daily, as needed.
  • Frequent follow up with payers and/or patients on outstanding accounts.
  • Respond to billing inquiries and questions relating to patient accounts.
  • Frequently use phone/email/portal communications with patients and payors.

QUALIFICATIONS
  • Must be local to Whitestown, Indiana & willing and able to come onsite as needed for training and meetings
  • Must be able to work an 8 hour shift Monday - Friday from 8:00am - 4:30pm EST
  • High school diploma or GED required
  • Customer service experience; healthcare/insurance/pharmacy industry preferred
  • Patient billing and collections experience preferred
  • Rx Home, CSP, Blue Zone experience a plus
  • PC Skills including Microsoft Outlook, Excel, Word and Teams
  • Strong written & verbal communication skills
  • Detail oriented and strong organizational skills
  • Self-starter and team player; willingness to learn
  • Focus on quality and service
  • Demonstrated ability to meet multiple deadlines and manage a heavy workload
  • Integrity to handle sensitive or confidential information is critical

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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