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Remote Chat Support Jobs in Webster, MA (NOW HIRING)

MTM

Customer Care Representative - WFH Rhode Island

Cranston, RI · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Rhode Island Hourly Rate: $17.50 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Webster, MA

Remote Chat Support information

See Webster, MA salary details

$14

$26

$46

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Webster, MA is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Webster, MA?

For Remote Chat Support jobs in Webster, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Webster, MA look for?

The top searched job categories for Remote Chat Support jobs in Webster, MA are:

What cities near Webster, MA are hiring for Remote Chat Support jobs?

Cities near Webster, MA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Webster, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,099 per year, or $27 per hour.

Entry Level CSR Virtual

Globe Life American Income Division

Coventry, RI • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical

Posted 17 days ago

Job description

Protecting Families Since 1951
Location: U.S. & Canada | Fully Remote
For over 70 years, we've been committed to one mission: protecting working families. Through life, accident, and supplemental health coverage offered to members of labor unions, credit unions, and associations, we've built a reputation rooted in trust, stability, and care-backed by the strength of Globe Life.
Now, we're growing-and we're looking for motivated individuals who want to grow with us. This fully remote opportunity allows you to build a meaningful career from home while forming lasting relationships with clients through virtual, Zoom-based consultations.About the Role
As a Remote Client Relationship Specialist, you will represent a company with decades of proven success while helping families secure the protection they need. You'll work in a supportive, growth-focused environment where your efforts directly contribute to both client outcomes and your own professional advancement.What You'll Do
  • Connect with clients across the U.S. and Canada through virtual consultations
  • Build trust through clear communication and a people-first approach
  • Provide guidance on coverage options tailored to each family's needs
  • Maintain professionalism and follow-through in all client interactions
  • Contribute to a team that continues to experience strong, consistent growth
What Makes You a Great Fit
  • Clear, confident communication and strong interpersonal skills
  • Comfort using basic technology and virtual meeting platforms
  • Reliable, accountable, and detail-oriented
  • Positive, personable approach when working with clients
  • Strong time management and ability to work independently
  • Leadership experience is a plus and opens the door to advancement
What You'll Receive
100% Remote Flexibility
Work from home with the freedom to design your schedule.
Weekly Pay + Performance Bonuses
Earn consistent income with additional incentives tied to your success.
Health Insurance Reimbursement
Support your well-being with access to reimbursement benefits.
Career Growth & Leadership Development
Advance within a system designed to promote from within and develop future leaders.Why Join Us
This is more than a job-it's an opportunity to be part of a legacy built on service while creating your own path to success. If you're looking for a career that aligns with your values, offers flexibility, and makes a real impact, we'd love to connect with you.
Apply today and build a career rooted in purpose, growth, and opportunity.

Apply